“This property is absolutely unique, a 15th century building restored and updated in a charming way. The staff are all wonderfully friendly and helpful. Our bedroom was spacious, comfortable and the bathroom is luxurious! Thank you for the loveliest stay of our holiday.”
“It started badly when, upon entering the room, there was a smell of cigarette smoke. Clearly, the room should have been decommissioned until it could be properly cleaned and fumigated.
As the property operates on an automated basis (the key is retrieved from a key safe with a code supplied by email), there was no receptionist on duty. Luckily, we managed to find a helpful cleaner who was still on the premises, who was able to arrange for an alternative room.
Although better, the room did not……
“Excellent hotel! Excellent staff. I arrived late due to being held up at work so called ahead, the chap on the phone was kind enough to wait 1hr30 past the check-in deadline for me to get there, thank you! Had only booked the single room for 1 night, while the room could be classed as a little snug it was nothing less than very comfortable. The room is very well presented and incredibly clean, bed was super comfy and bathroom was spotless and of a decent size. Paid extra for the Full English……
“Convenient access if traveling to and from nearby airports. Rooms are basic, but absolutely no airflow, even with a fan, and very difficult to sleep when the room is so hot. In general, this is feedback for many hotels that don’t have air-conditioning and it will be an health and safetyissue that is going to need to be addressed sooner than later.”