“From the outside the property had old style appeal and parking which was a positive however when taken to our room this was at the back of the property and you had to pass washing hanging online, a laundry shed and general toot and tat. The entrance to the stairway to the room went past the back of the kitchen where the door was permanently open so you heard all the usual professional kitchen noises.. The stairway to the room smelt of cooking fat and there were dead flowers on the window with……
“I had a fantastic stay at this hotel. The rooms were spotless and felt genuinely high‑end, with great attention to detail throughout. The staff were excellent — welcoming, professional, and always ready to help. I also really enjoyed the restaurant; the food was very good and made the stay even better. Overall, a great night’s stay and I’d happily return.”
“Room was ok but no A/C and window could not be opened more than about 40 mm.
Fan supplied made a lot of noise at top speed but didn't move much air.
The rest was ok except for the tables in the area where we are breakfast whcih were slightly sticky. Food was ok (continental breakfast).”
“Liked how the staff upgraded us and were responsive to our feedback. Liked the bed and linen, and how, mostly, the apartment was clean. Liked how Oulton Broad North railway station was walkable, and how room 11 has a parking space - if hard to find and quite tight. The place was good value.
Not so good: There was a stained grey rug in the living area that needs replacing. We didn’t have a tea towel or oven gloves until we asked. There was no bath mat - and not enough hooks to hang towels on.”