“Good location. Our room had multiple issues. Mold on bathroom ceiling, knob missing on fridge temp (staff informed us this was on purpose as guests "mess" with temps) There USED to be a whirlpool tub near the bed. Now this room has a crazy raised tiled area with a stub-your-toe lip in the main area with nothing on it? Window dressings dirty. Left a rolling mop bucket and mop right outside our door, gross!
We had long days and late arrivals. Staff was mildly interested in helping but was hard to……
“The property was extremely clean. The pool closes a bit early (7pm) so we never were able to use it during our stay. The staff were INCREDIBLE, the blonde woman at the front desk was incredibly kind, and went above and beyond for us. I came in feeling rather nauseous and she even got me a cool rag and checked me in from afar so I could sit down.”