“No check in desk, no room cleaning, no hot water, no heat, no breakfast service. Food very mediocre. Management of this hotel was disgraceful. Staff were amazing in very difficult circumstances. Stayed here many times before…..never again”
“The website said there was parking and I arrived to be handed a £5 bill to pay for parking.
I purchased £10 breakfast but was given a coupon to go to the Welcome Break services for breakfast. At that counter - The Good Breakfast - I could not swap items I did not eat.
I had to pay extra for 2 slice of bread and then told there was only white bread.
No refill of coffee and no juice.
It felt very must like a sham of a deal in between parking and the poor breakfast. I will NOT stay there……
“Friendly staff and the afternoon tea was delicious
Some of the things in our room could do with being repaired and maybe a new mattress but overall it was a pleasant stay”