“Central location, but outdated, dirty, and very disappointing stay
While the location was central, the room/bed were large, the bathroom was modern, and the Wi-Fi was strong, the negatives completely ruined our stay.
The hotel smelled stale upon arrival. Staff were unwelcoming and gave no info on Wi-Fi or dining. We booked a double but got a twin. The room had ancient furniture, a TV angled at the floor, a dirty mini-fridge, a limescale-filled kettle, filthy windows with cobwebs/feathers, and……
“Absolutely brilliant hotel packed full of character. Very impressive art deco design and decor. The staff were extremely friendly and helpful. The breakfast was lovely with lots of options for everyone.
I would definitely stay here again. 👍”
“We only stayed one night here to break our journey south, but would be more than happy to stay here again. Lovely good sized room with air conditioning which was great as it was 35C. Staff were very friendly and welcoming. We ate in the Jacobite restaurant which had a good selection of meals on offer. We had a lovely breakfast the next morning with plenty of choices available.”
“Lovely family run property with character. Large car park across the road £6.50 for 24 hrs (hotel has small carpark at back). Ideal walking distance for Racecourse and town centre.”
“I’ve stayed in the Hex home many times now. I love visiting the Yorkshire Wildlife Park & try to go for a couple of days at a time. Staying on the site is ideal.
The hotel is comfortable with everything you would expect. If you have a room overlooking the park you can often watch the gibbons, wolves or the new penguin arrivals.
The bistro next door has a good buffet breakfast to set you up for a lot of walking in YWP.
The reception staff are lovely - welcoming & helpful.”