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“Good staff”

“The spa and pool was love, we realkt enjoyed it, but we had no kettle in our room we walked to reception and asked for one, I offered to collect it and take it back but they saud no a member of staff will bring it , we never received it, so couldn't have any drinks in our room, room was clean but dated , but on the whole we enjoyed it, breakfast was great”

“New hotel, friendly and helpful staff, clean rooms, external surroundings still work in progress”

“We tried to check in early as we were at a wedding during the day. The receptionist said unfortunately this wasn’t possible despite letting other people to do so and would let us know as soon as a room was available (no one contacted us at all). They offered to hold our bags but we later just found it unattended in the reception area. When we finally were able to check in, we were given a room with one tiny fan with a window that only opened 2 inches. When we queried this with reception, they……

“Nearby Train station ”

“Our room had a fantastic view over Matlock Bath. It was wizard themed and would suit families looking for good value for money.”

“Feel comfortable, room is clean and tidy condition ”

“Stayed here for one night. Was given the Honeymoon Suite which was amusing. Room was in roof of the hotel and was unbelievably hot, even with velux windows open. Was given 2 fans which didnt give out any airflow even though they were on full speed. Massive bath but nothing to put in it with the water. Room cooled down by about 2am. I'm sorry but breakfast was awful (scrambled egg that was white and sausages that were rubber). Bed was comfortable enough and staff were cheerful and helpful.”

“We arrive a little bit early but good news room was available.drove round the back of the building on your right was staff accommodation well what a sight that is Brocken window frames.windows that looked like they had never been cleaned , right eye sore. luckily we wear not staying in them .our room was just past them basic but showers looked new .coffee and tea and water in room . I have to wear a c -pap mask at night because I have sleep apnea. There is no plug socket any were near the beds……

“tidy and clean”