“We stayed here during a particularly hot period in London and wanted to upgrade to a room with air conditioning. Unfortunately, communication was slow, with online responses taking around an hour, and different staff members quoted different upgrade fees, which was confusing.
After upgrading, we encountered an issue with the room lock, leaving the room unsecured. Thankfully, nothing was lost, but it was concerning. We then had to pack and move our luggage again to a third room, which was……
“We stayed here during a particularly hot period in London and wanted to upgrade to a room with air conditioning. Unfortunately, communication was slow, with online responses taking around an hour, and different staff members quoted different upgrade fees, which was confusing.
After upgrading, we encountered an issue with the room lock, leaving the room unsecured. Thankfully, nothing was lost, but it was concerning. We then had to pack and move our luggage again to a third room, which was……
Harry