伦敦罗素广场附近酒店

“Absolutely amazing people and service. The Italian designers feel penetrates the entire buildings which used to be a church. Love the experience. Again, employees are so friendly and nice! Totally happy ”

“Great apartment and location. Super convenient and close to everything.”

“Wat een ongelofelijke mooi en goed hotel. Ben wel wat gewend”

“位置很好、清潔很好、推薦入住！”

“非常愉快的住宿體驗”

“Wonderful stay!”

“What a gem! Conveniently located, steps from the museum and the staff was great!. The room was well appointed and breakfast was delicious. Sebastian checked us in and was very welcoming and attentive. Five stars!!”

“I can't see how anyone can say anything negatively or indifferent about this hotel. I am a very picky traveler and appreciate great service and from the moment I checked in to the hotel, everything and everyone was spot on. The hotel is immaculate. The service was better than at any hotel I have experienced. I highly recommend this gem of a hotel. Look forward to staying again and thanks again to Ben who made my stay feel like I never left home. I appreciate you all!”

“good but not meet the expectations as always when i live with rosewood， sorry to say that”

“room is good, male staffs are nice, female staffs are a bit arrogant as a customer service staff. breakfast have a good range of choices but the quality of the food needs improvement, especially need to work on keeping the food warm enough for certain dishes ”

“You would expect a little more from a 5 star hotel but the check-in process is not very welcoming… we are a family of 3 with a small child plus two big luggages… when we arrived, no one offer a hand to move the luggages up the staircase to the main reception area… in fact, no one is there… so we have to move the heavy suitcases ourselves… the check in is relatively quick but the staff is cold… so it’s quite unpleasant to begin with… we decided to have dinner at the Fitz’s but the table they……

“Amazing staff. Great location. Will definitely be back”

“We thoroughly enjoyed our stay. The hotel was exceptionally clean, conveniently located, and the staff were extremely helpful.”

“蓮蓬頭鎖住非常不方便使用，床墊不平”