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“When we just got into the room we saw 3 flies in the room. The floors carpet was really sticky. On the second day, after the room cleaning service everything felt wet, at night we could clearly hear our next room neighbors conversation. It sounded like they were next to me. The service in the lobby was perfect.”

“Pros: 1) room is pretty comfortable and clean. 2) Nice balcony and good river view. Cons: 1) Kind of noisy since it’s on the main street. 2) Be an early bird otherwise there will be a long line waiting for breakfast in the narrow room.”

“We chose a room with a creek, but with the air conditioner turned on, we couldn't hear the sound of the creek at all. There was not enough time to ventilate the room, there was an unpleasant smell when we entered, and I sprayed a lot of lysol. The bathroom is very! Very! Small! ! ! It's hard to open the door to get out of the tub and your leg or bath towel will rub against the toilet! The washbasin is so high that even young children can't wash their hands and brush their teeth by themselves. A……

“It was perfect… great location, clean, good food, nice pool”

“The facilities are beautiful but the staff is the best, very friendly.”

“Awesome ”

“I love this hotel! It is definitely the best in Gatlinburg! ”

“Convenientily located”

“great location. The only bad thing was the pool was out of order for some reason. We could use the pool at the sister hotel across the street though”

“不喜欢吹风机插座插不上，吹一会儿就掉了”

“Great service ”

“Beautiful mountain views”

“We stayed 5 days and are room was cleaned everyday clean and comfortable beds close to walk every where nice pools would stay again.”

“Was ok”

“Parking weird fir this location. Good stay overall”

“Great stay - do not put my info on your website. ”

“We love it ”

“nice rooftop skyroom bar, hard to find the way in to the hotel”

“Marvelous for the price”

“It was close to everything I needed ”