Title: Hotel Riu Palace Mexico - All Inclusive Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=601751&destination=Playa+del+Carmen%2C+Quintana+Roo%2C+Mexico&selected=487012&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Riu Palace Mexico - All Inclusive Travelers discover tropical paradise at this beachfront resort, where sun-kissed shores meet adventure through sailing, snorkeling, and windsurfing opportunities ## Photo gallery for Hotel Riu Palace Mexico - All Inclusive ![4 outdoor pools, pool umbrellas, sun loungers - Hotel Riu Palace Mexico - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/effdff1d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from property - Hotel Riu Palace Mexico - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/9afc66b2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - Hotel Riu Palace Mexico - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/09d49dc3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Riu Palace Mexico - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/8e469165.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Jetted tub - Hotel Riu Palace Mexico - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/cb9b7ec5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Riu Palace Mexico - All Inclusive is near Quinta Avenida, offering a free breakfast buffet and swim-up bars. Guests enjoy white sand beaches, sun loungers, massages, six restaurants including Italian, fitness classes, helpful staff, and a prime beach location. ## Reviews 9.0 Wonderful ## Popular amenities - Hot tub - Breakfast included - Spa - Parking included ## Room options ### Check availability for these dates Tonight [Mar 27 - Mar 28](https://www.expedia.com/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=487012&PinnedHotelID=487012&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=487012&PinnedHotelID=487012&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 28 - Mar 29](https://www.expedia.com/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=487012&PinnedHotelID=487012&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=487012&PinnedHotelID=487012&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 27 - Mar 29](https://www.expedia.com/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=487012&PinnedHotelID=487012&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=487012&PinnedHotelID=487012&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 3 - Apr 5](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=487012&PinnedHotelID=487012&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=487012&PinnedHotelID=487012&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 74 of 74 rooms ### View all photos for Junior Suite (Superior (U)) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/acf1b565.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Superior (U)) 7.8 Good 19 reviews - 420 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Suite (U) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/4cc31112.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (U) 10.0 Exceptional 2 reviews - 506 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite, Jetted Tub (U) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/1d4503e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Jetted Tub (U) 10.0 Exceptional 3 reviews - 506 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite Deluxe ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/0d5c0e70.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Deluxe - 505 sq ft - Sleeps 3 ### View all photos for Suite Junior ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/5d421ba4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior 10.0 Exceptional 1 review - 419 sq ft - Sleeps 4 ### View all photos for Suite Junior with Garden View ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/4e6cdd3a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior with Garden View - 419 sq ft - Sleeps 4 ### View all photos for Suite Junior ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/f0092737.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - 419 sq ft - Sleeps 4 ### View all photos for Room Superior ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/95947ec6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior - 419 sq ft - Sleeps 4 ### View all photos for Suite Deluxe ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/30b5a29c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Deluxe - 505 sq ft - Sleeps 3 ### View all photos for Junior Suite (M) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/acf1b565.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (M) 8.8 Excellent 8 reviews - 420 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Junior Suite (L) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/acf1b565.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (L) - 420 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Junior Suite (Superior (L)) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/acf1b565.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Superior (L)) - 420 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Junior Suite (E) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/acf1b565.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (E) - 420 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Junior Suite (Superior (E)) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/acf1b565.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Superior (E)) - 420 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Junior Suite, Garden View (M) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/acf1b565.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Garden View (M) - 420 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Junior Suite (B2C) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/acf1b565.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (B2C) - 420 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ### View all photos for Junior Suite (Superior, B2C-US) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/acf1b565.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Superior, B2C-US) - 420 sq ft - Sleeps 4 - 1 Double Bed ### View all photos for Suite (B2C-US) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/4cc31112.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (B2C-US) - 506 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite, Jetted Tub (B2C) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/1d4503e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Jetted Tub (B2C) - 506 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite (M) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/4cc31112.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (M) - 506 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Suite, Jetted Tub (M) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/1d4503e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Jetted Tub (M) - 506 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Suite (L) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/4cc31112.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (L) 10.0 Exceptional 1 review - 501 sq ft - Sleeps 3 - 2 Double Beds OR 1 King Bed ### View all photos for Suite, Jetted Tub (L) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/1d4503e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Jetted Tub (L) - 506 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Junior Suite (B2C-CA) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/acf1b565.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (B2C-CA) - 420 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Junior Suite (Superior | B2C-CA) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/acf1b565.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Superior | B2C-CA) - 420 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Suite (B2C-CA) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/4cc31112.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (B2C-CA) - 506 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Suite, Jetted Tub (B2C-CA) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/4cc31112.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Jetted Tub (B2C-CA) - 506 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Junior Suite (Superior | C) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/acf1b565.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Superior | C) - 420 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed ### View all photos for Junior Suite (C) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/acf1b565.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (C) 9.4 Exceptional 3 reviews - 420 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed ### View all photos for Suite, Jetted Tub (C) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/1d4503e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Jetted Tub (C) - 506 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Suite (C) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/4cc31112.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (C) 10.0 Exceptional 1 review - 506 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### Junior Suite, Garden View (U) - Sleeps 3 - 3 King Beds ### Junior Suite, Garden View (Elite Club, U) - Sleeps 2 - 1 King Bed ### Junior Suite (Elite Club, Swim-Up, U) - Sleeps 2 - 1 King Bed ### Suite, Garden View (Elite Club, U) - Sleeps 2 - 1 King Bed ### Suite (Swim-Up, U) - Sleeps 2 - 1 King Bed ### Junior Suite (Adults Only, U) - 1 bedroom - Sleeps 3 - 2 Double Beds OR 1 King Bed ### Junior Suite, Garden View (C) - Sleeps 3 - 3 King Beds ### Junior Suite, Garden View (Elite Club, C) - Sleeps 2 - 1 King Bed ### Junior Suite (Elite Club, Swim-Up, C) - Sleeps 2 - 1 King Bed ### Suite, Garden View (Elite Club, C) - Sleeps 2 - 1 King Bed ### Suite (Swim-Up, C) - Sleeps 2 - 1 King Bed ### Junior Suite (Adults Only, C) - 1 bedroom - Sleeps 3 - 2 Double Beds OR 1 King Bed ### Junior Suite, Garden View (B2C-US) - Sleeps 3 - 1 King Bed ### Junior Suite, Garden View (B2C-US | Elite Club) - Sleeps 2 - 1 King Bed ### Junior Suite (Elite Club | Swim Up | B2C-US) - Sleeps 2 - 1 King Bed ### Suite, Garden View (B2C-US | Elite Club) - Sleeps 2 - 1 Double Bed ### Suite (Swim Up | B2C-US) - Sleeps 2 - 1 Double Bed ### Junior Suite, Garden View (B2C-CA | Elite Club) - Sleeps 2 - 2 Double Beds ### Junior Suite (Elite Club | Swim Up | B2C-CA) - Sleeps 2 - 1 King Bed ### Suite, Garden View (Elite Club | B2C-CA) - Sleeps 2 - 2 Double Beds ### Suite (Swim Up | B2C-CA) - Sleeps 2 - 2 Double Beds ### Suite (E) - Sleeps 2 - 2 Double Beds OR 1 King Bed ### Suite, Jetted Tub (E) - Sleeps 2 - 1 King Bed ### Junior Suite, Garden View (E) - 1 bedroom - Sleeps 3 - 1 King Bed ### Junior Suite, Garden View (Elite Club, +18yrs | E) - 1 bedroom - Sleeps 2 - 1 King Bed ### Junior Suite (Swimp up, Elite Club, +18yrs | E) - 1 bedroom - Sleeps 2 - 1 King Bed ### Suite, Garden View (Elite Club, +18yrs | E) - 1 bedroom - Sleeps 2 - 1 King Bed ### Suite (Swimp up, Elite Club, +18yrs| E) - 1 bedroom - Sleeps 2 - 1 King Bed ### Junior Suite, Garden View (L) - 1 bedroom - Sleeps 3 - 2 Double Beds OR 1 King Bed ### Junior Suite, Garden View (Elite Club, +18yrs | L) - 1 bedroom - Sleeps 2 - 2 Double Beds OR 1 King Bed ### Junior Suite, Private Pool (Elite Club, +18yrs | L) - 1 bedroom - Sleeps 2 - 2 Double Beds OR 1 King Bed ### Suite, Garden View (Elite Club, +18yrs | L) - 1 bedroom - Sleeps 2 - 2 Double Beds OR 1 King Bed ### Suite, Private Pool (Elite Club, +18yrs | L) - 1 bedroom - Sleeps 2 - 2 Double Beds OR 1 King Bed ### Junior Suite, Garden View (M) - 1 bedroom - Sleeps 3 - 1 King Bed ### Junior Suite, Garden View (Elite Club | M) - 1 bedroom - Sleeps 2 - 1 King Bed ### Suite, Garden View (Elite Club | M) - 1 bedroom - Sleeps 2 - 1 King Bed ### Junior Suite (Swim up, Elite Club | M) - 1 bedroom - Sleeps 2 - 1 King Bed ### Suite (Swim up, Elite Club | M) - 1 bedroom - Sleeps 2 - 1 King Bed ### Junior Suite (+18 yrs, E) - 1 bedroom - Sleeps 3 - 2 Double Beds OR 1 King Bed ### Junior Suite (18 yrs, L) - 1 bedroom - Sleeps 3 - 2 Double Beds OR 1 King Bed ### Junior Suite (+18yrs, M) - 1 bedroom - Sleeps 3 - 2 Double Beds OR 1 King Bed ### Junior Suite, Garden View (B2C-CA) - Sleeps 3 - 1 Double Bed ### View all photos for Junior Suite (U) ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/acf1b565.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (U) 8.6 Excellent 86 reviews - 420 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds OR 1 King Bed ## You may also like Ad ![Premium Room, 1 King Bed, Ocean View, Corner | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/216887f2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Indigo Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Pet friendly - Free WiFi - Air conditioning 9.0 Wonderful 62 reviews $97 nightly $121 total Apr 21 - Apr 22 Total with taxes and fees [](https://www.expedia.com/Playa-Del-Carmen-Hotels-Hotel-Indigo-Playa-Del-Carmen-By-Ihg.h120814106.Hotel-Information?chkin=2026-4-21&chkout=2026-4-22&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=6928db18-dd91-4ad8-b8e1-6603df07db66&top_cur=USD) Ad ![Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/30000000/29390000/29381000/29380961/8e10250a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express & Suites Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 1,004 reviews $81 nightly $103 total Mar 28 - Mar 29 Total with taxes and fees [](https://www.expedia.com/Playa-Del-Carmen-Hotels-Holiday-Inn-Express-And-Suites-Playa-Del-Carmen.h29380961.Hotel-Information?chkin=2026-3-28&chkout=2026-3-29&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=6928db18-dd91-4ad8-b8e1-6603df07db66&top_cur=USD) Ad ![View from property](https://images.trvl-media.com/lodging/69000000/68900000/68897700/68897680/5c1b3843.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Impression Moxché by Secrets – Adults Only – All Inclusive Corasol - Pool - All inclusive - Spa - Pet friendly 9.6 Exceptional 250 reviews $1,014 nightly $1,230 total Mar 28 - Mar 29 Total with taxes and fees [](https://www.expedia.com/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information?chkin=2026-3-28&chkout=2026-3-29&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=6928db18-dd91-4ad8-b8e1-6603df07db66&top_cur=USD) Ad ![On the beach, white sand, beach umbrellas, beach towels](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4310000/4308800/4308703/efe9e94e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive Luis Donaldo Colosio - Pool - Hot tub - Breakfast included - All inclusive 8.8 Excellent 1,000 reviews $423 nightly $518 total Apr 19 - Apr 20 Total with taxes and fees [](https://www.expedia.com/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information?chkin=2026-4-19&chkout=2026-4-20&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=6928db18-dd91-4ad8-b8e1-6603df07db66&top_cur=USD) Ad ![2 outdoor pools](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/20000000/19140000/19138900/19138867/58ae47f4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Downtown Hotel - Curio Collection by Hilton Downtown Playa del Carmen - Pool - Spa - Pet friendly - Parking included 8.6 Excellent 743 reviews $86 nightly $107 total Apr 26 - Apr 27 Total with taxes and fees [](https://www.expedia.com/Playa-Del-Carmen-Hotels-The-Fives-Downtown-Hotel-Residences.h19138867.Hotel-Information?chkin=2026-4-26&chkout=2026-4-27&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=6928db18-dd91-4ad8-b8e1-6603df07db66&top_cur=USD) Ad ![Rooftop terrace](https://images.trvl-media.com/lodging/71000000/70560000/70558600/70558507/a74c11a1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Residence Inn by Marriott Playa del Carmen Playacar - Pool - Breakfast included - Free airport shuttle - Pet friendly 9.2 Wonderful 1,090 reviews $96 nightly $119 total Apr 9 - Apr 10 Total with taxes and fees [](https://www.expedia.com/Playa-Del-Carmen-Hotels-Residence-Inn-By-Marriott-Playa-Del-Carmen.h70558507.Hotel-Information?chkin=2026-4-9&chkout=2026-4-10&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=6928db18-dd91-4ad8-b8e1-6603df07db66&top_cur=USD) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/910000/906300/906203/a0fc0cf4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Zilara Riviera Maya Adults Only All Inclusive Riviera Maya - Pool - Hot tub - All inclusive - Spa 9.0 Wonderful 1,026 reviews $386 nightly $471 total Apr 18 - Apr 19 Total with taxes and fees [](https://www.expedia.com/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information?chkin=2026-4-18&chkout=2026-4-19&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=6928db18-dd91-4ad8-b8e1-6603df07db66&top_cur=USD) Ad ![3 outdoor pools, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2410000/2406400/2406344/16e00950_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Velas Riviera Maya - All Inclusive Playa del Carmen - Pool - Breakfast included - All inclusive - Spa 9.6 Exceptional 961 reviews $1,146 nightly $1,390 total Apr 14 - Apr 15 Total with taxes and fees [](https://www.expedia.com/Playa-Del-Carmen-Hotels-Grand-Velas-Riviera-Maya-All-Inclusive.h2406344.Hotel-Information?chkin=2026-4-14&chkout=2026-4-15&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=6928db18-dd91-4ad8-b8e1-6603df07db66&top_cur=USD) Ad ![Aerial view](https://images.trvl-media.com/lodging/10000000/9070000/9062500/9062475/bb9290ec.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only Downtown Playa del Carmen - Pool - All inclusive - Spa - Parking included 9.4 Exceptional 339 reviews $418 nightly $514 total Apr 6 - Apr 7 Total with taxes and fees [](https://www.expedia.com/Playa-Del-Carmen-Hotels-Devossion-By-Live-Aqua-Playa-Del-Carmen-All-Inclusive-Adults-Only.h9062475.Hotel-Information?chkin=2026-4-6&chkout=2026-4-7&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=6928db18-dd91-4ad8-b8e1-6603df07db66&top_cur=USD) Ad ![Fridge, microwave, stovetop, coffee/tea maker](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1780000/1773500/1773497/d13f1c32_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Rosewood Mayakoba Playa del Carmen - Pool - Spa - Kids pool - Parking included 9.8 Exceptional 396 reviews $1,190 nightly $1,410 total Apr 27 - Apr 28 Total with taxes and fees [](https://www.expedia.com/Playa-Del-Carmen-Hotels-Rosewood-Mayakoba.h1773497.Hotel-Information?chkin=2026-4-27&chkout=2026-4-28&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=6928db18-dd91-4ad8-b8e1-6603df07db66&top_cur=USD) ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Riu-Palace-Mexico-All-Inclusive.h487012.Hotel-Information)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Riu-Palace-Mexico-All-Inclusive.h487012.Hotel-Information) ## About the neighborhood Located on the beach, Hotel Riu Palace Mexico - All Inclusive is in Playacar, a neighborhood in Playa del Carmen. The area's natural beauty can be seen at Playa del Carmen Main Beach and Playacar Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Traveling with kids? Consider Xaman Ha Aviary, or check out an event or a game at Mario Villanueva Stadium Madrid. With scuba diving and windsurfing nearby, you'll find plenty of adventures in the water. [Visit our Playa del Carmen travel guide](https://www.expedia.com/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.60725%2C-87.09189&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=FhdHKNQdhbQr4sxvA4-9jQUKGFA=) Avda. Xaman-Ha, Manzana 3, Lote 4, Condominio Playacar, Playa del Carmen, QROO, 77710 ### What's nearby - ![One of the must beautiful beaches in the world!!! Stunning! #mexico #caribe #beach #sun #palms #waterlust](https://images.trvl-media.com/place/601751/8dbcfc1c-ac16-4d65-8f88-06b1dee4e538.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playacar Beach 8 min walk \- 0.5 miles - ![Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 3 min drive \- 1.8 miles - Piste Cyclable sur Paseo Xaman-Ha 2 min walk \- 0.1 miles - Playacar Golf Club 8 min walk \- 0.5 miles - Mayan Ruins of Playacar 14 min walk \- 0.8 miles ### Getting around - Cancun Intl. Airport (CUN) 55 min drive ### Restaurants - Viva Wyndham Maya 6 min walk - rosa roja 2 min walk - Turquesa 8 min walk - Sicilia 7 min walk - Bar Arrecife 11 min walk ## About this property ### Hotel Riu Palace Mexico - All Inclusive Upscale all-inclusive property near Playacar Beach Consider a stay at Hotel Riu Palace Mexico - All Inclusive and take advantage of a free breakfast buffet, a swim-up bar, and a poolside bar. This property is a great place to bask in the sun with a beachfront location, beach massages, and sun loungers. Indulge in a massage at Renova, the onsite spa. At the 6 on-site restaurants, enjoy breakfast, dinner, and Italian cuisine. Fitness classes are offered at the health club; other things to do include surfing/body boarding, kayaking, and volleyball. In addition to shopping on site and a coffee shop/cafe, guests can connect to free in-room WiFi. Other perks at this property include: - 4 outdoor pools and a children's pool, along with sun loungers, pool umbrellas, and a swim-up bar - Free self parking - Limo/town car service, tennis courts, and a bike on site - A TV in the lobby, a billiards/pool table, and an elevator - Guest reviews give top marks for the beach locale and helpful staff Room features All 434 rooms feature comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like air conditioning and separate sitting areas. Guest reviews speak positively of the clean rooms at the property. Extra conveniences in all rooms include: - Recycling and LED light bulbs - Bathrooms with eco-friendly toiletries and separate tubs/showers - Flat-screen TVs with satellite channels - Balconies, separate sitting areas, and coffee/tea makers ### All inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks, and select beverages included 24-hour room service (limited menu) In-room minibar (all beverages included) In-room liquor dispensers Meals and beverages at companion properties ### Activities and facilities/equipment All non-motorized water sports are included. ### Water activities Snorkeling Windsurfing ### Land activities Fitness facilities Tennis Volleyball ### Lessons/classes/games Dancing Yoga ### Entertainment Onsite entertainment and activities Access to offsite nightclubs Onsite live performances ## Similar properties ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/590000/580700/580668/ed91d476.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Playacar - All Inclusive Playacar - 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All Inclusive Playacar - Pool - Breakfast included - All inclusive - Spa 8.6 Excellent 1,001 reviews [](https://www.expedia.com/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=487013&PinnedHotelID=487013&HadPinnedHotel=true®ionId=-1&adults=2) ![4 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/530000/528400/528309/3c4c7efc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Yucatan - All Inclusive Playacar - Pool - Hot tub - Breakfast included - All inclusive 8.4 Very Good 1,001 reviews $264 nightly $322 total Mar 31 - Apr 1 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=528309&PinnedHotelID=528309&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/1000000/530000/522300/522220/2e5b67a3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Alltra Playa del Carmen Adults Only All Inclusive Downtown Playa del Carmen - Pool - All inclusive - Spa - Free WiFi 8.6 Excellent 2,990 reviews $212 nightly $260 total Apr 12 - Apr 13 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=522220&PinnedHotelID=522220&HadPinnedHotel=true®ionId=-1&adults=2) ![4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/890000/889900/889874/fa2a319e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Iberostar Waves Tucán - All Inclusive Playacar - Pool - All inclusive - Spa - Kids pool 8.6 Excellent 1,001 reviews [](https://www.expedia.com/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=889874&PinnedHotelID=889874&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/2000000/1160000/1151600/1151540/8c5fbef0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive Downtown Playa del Carmen - 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Luxury Adults Only - All Suites Downtown Playa del Carmen - Pool - Hot tub - Spa - All Inclusive 8.8 Excellent 1,255 reviews $193 nightly $236 total Apr 15 - Apr 16 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=18722766&PinnedHotelID=18722766&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach, white sand, sun loungers, beach umbrellas](https://images.trvl-media.com/lodging/1000000/800000/794400/794331/fa356cfa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Reef Playacar Beach Resort & Spa Playacar - On private beach - Pool - Spa - All Inclusive 8.2 Very Good 1,000 reviews $221 nightly $271 total Apr 26 - Apr 27 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-26&endDate=2026-04-27&selected=794331&PinnedHotelID=794331&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=487012&PinnedHotelID=487012&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=487012,580668,1370022,487013,528309) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Limo/town car service - Free uncovered self parking on site ### Food and drink - Free buffet breakfast available daily 7:00 AM to 10:30 AM - 4 bars/lounges - 6 restaurants - A coffee shop/cafe - A poolside bar - A swim-up bar ### Restaurants on site - Don Julian - Krystal - La Bodega - La Dolce Vita - Miyagi ### Things to do - 4 outdoor pools - Bicycle storage - Bicycles - Billiards/pool table - Children's pool - Fitness classes - Free children's club - Full-service spa - Health club - Hot tub - Kayaking - Personal motorized watercraft - Playground - Sailing - Sauna - Shopping - Snorkeling - Surfing/bodyboarding - Tennis - TV in common areas - Volleyball - Windsurfing ### Family friendly - 4 outdoor pools - Children's pool - Free children's club - Laundry facilities - Living room - Playground ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage ### Guest services - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Computer station - Meeting room ### Outdoors - Beach loungers - Beach towels - Garden - On the beach - Pool loungers - Pool umbrellas - Vegetable garden ### Full-service spa - Spa open daily - Spa treatment rooms - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 1 building - 100% renewable energy - 3 floors - Art Deco architecture - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Humane treatment of captive wild animals - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Ceiling fan - Eco-friendly toiletries - Electrical adapters - Energy-saving switches in guestrooms - Iron/ironing board - Laptop-compatible safe - LED lighting - Living room - Phone - Recycling - Separate sitting area - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11:30 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. ### Renovations and closures The property will be renovating from May 4 2026 to September 19 2026 (completion date subject to change). The following areas are affected: - One of the dining venues - One of the swimming pools - Bar/lounge - Elevator - Exterior - Fitness facilities - Front desk - Guestrooms - Hallway - Laundry facilities - Lobby - Meeting facilities - Parking area - Sauna - Spa - Hot tub - Tennis courts During renovations, the property will make every effort to minimize noise and disturbance. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 58.66 per accommodation, per night We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Riu Palace Riu Palace All Inclusive Riu Palace Mexico Riu Palace Mexico All Inclusive Riu Palace Mexico All Inclusive Playa del Carmen Riu Mexico Riu Palace Mexico Hotel Riu Palace Mexico Playa Del Carmen Riu Palace Playa Del Carmen Riu Playa Del Carmen Rui Palace Mexico Mexico Palace Riu Hotel Riu Palace Mexico Riviera Maya/Playa Del Carmen Riu Mexico Inclusive inclusiv ## Frequently asked questions ### Does Hotel Riu Palace Mexico - All Inclusive have a pool? ### How much does it cost to stay at Hotel Riu Palace Mexico - All Inclusive? ### Is Hotel Riu Palace Mexico - All Inclusive pet-friendly? ### How much is parking? ### What time is check-in at Hotel Riu Palace Mexico - All Inclusive? ### What time is check-out at Hotel Riu Palace Mexico - All Inclusive? ### Are there all-inclusive benefits at Hotel Riu Palace Mexico - All Inclusive? ### Where is Hotel Riu Palace Mexico - All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Riu Palace Mexico - All Inclusive Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.8 Amenities ### 9.4 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 659 8 - Good 196 6 - Okay 85 4 - Poor 29 2 - Terrible 31 ## Reviews Verified ### 8/10 Good #### Yvonne D Mar 24, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very beautiful property that is well maintained. Staff friendly and professional. Rooms are dated but clean. Overall, great experience. Food was okay for an all inclusive. Loved our stay. ![](https://a.travel-assets.com/ugc/hotel-reviews/7bdbfa92-930b-4b89-a660-9012784509a8-1774311547848.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yvonne D Stayed 3 nights in Mar 2026 Verified ### 10/10 Excellent #### Yelena Mar 8, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had the greatest family vacation! Wonderful hotel and services as well. Very friendly and accommodating staff. Manager of the Hotel - I saw her every day and night on the floor. Good job! Thank you. ![](https://a.travel-assets.com/ugc/hotel-reviews/8fecc7cf-e392-4645-b75d-456f425a4fc5-1772978243048.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/781e9b3d-f0b8-4e7f-8eb7-ab29f79ccd8c-1772978244555.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2a2d7b2f-a588-426e-be1e-43e72be0d6f4-1772978244971.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yelena Stayed 5 nights in Feb 2026 Verified ### 6/10 Okay #### Ryan Mar 23, 2026 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities This is not 5 stars. The staff that were there were fantastic. The hotel seemed understaffed. The rooms are awful. The food was better than expected but every restaurant had a 20 to 40 minute wait with tons of open tables. The white party and Sil disco or a ton of fun. ##### Ryan Stayed 4 nights in Mar 2026 Verified ### 10/10 Excellent #### Yunzheng Mar 11, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Some of the specialty restaurants were a bummer but the main buffet restaurant Don Julian alone would bring me back. A plethora of options that were different every night we were there. Very friendly and helpful staff. The pools were a bit small but enough. Hetting drinks was very quick; did not have to wait more than 2 minutes any time. ##### Yunzheng Stayed 5 nights in Mar 2026 Verified ### 10/10 Excellent #### Cristofe Dec 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I like the place, the staff was incredibly nice, clean room ##### Cristofe Stayed 3 nights in Dec 2025 Verified ### 8/10 Good #### GEORGE Jan 26, 2026 Liked: Cleanliness, amenities, property conditions & facilities All staff was courteous and helpful. The beach is beautiful Rooms could use a little freshening up but were clean Food was good, not great. Buffet was the best option. ##### GEORGE Stayed 5 nights in Jan 2026 Verified ### 10/10 Excellent #### Ashley Dec 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel was amazing. All the staff was wonderful. This was a great trip! Highly recommend this hotel! ![](https://a.travel-assets.com/ugc/hotel-reviews/7a71c157-c12f-46b2-9256-e482e5e6bba4-1765390597905.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d6e3907d-20da-49c6-905e-47d9b2dc2d9f-1765390598689.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/641d7253-c2a3-4dcf-bdbc-e073ec6345fc-1765390617121.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e9e04385-e998-4334-bc33-805a0a6360b8-1765390602893.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ashley Stayed 8 nights in Dec 2025 Verified ### 10/10 Excellent #### Robert Dec 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was very clean, staff very helpfull, and thw resort itself screams "VACATION" ##### Robert Stayed 10 nights in Nov 2025 Verified ### 10/10 Excellent #### Robert Jan 17, 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff was absolutely amazing. Everything was super clean. The rooms are a little bit dated, but they know that they're going to renovate soon. Overall, we had an amazing time ![](https://a.travel-assets.com/ugc/hotel-reviews/54047b7b-f8f7-4b1e-988b-d8d99e1102e8-1768673125780.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Robert Stayed 6 nights in Jan 2026 Verified ### 10/10 Excellent #### Sandra Nov 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great Hotel and great Staff. Very clean rooms and food was great. beautiful beach ##### Sandra Stayed 7 nights in Nov 2025 Verified ### 10/10 Excellent #### IRENA Dec 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent resort. Perfect service. Very accommodating. ##### IRENA Stayed 7 nights in Nov 2025 Verified ### 10/10 Excellent #### Jason Oct 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities Wonderful stay great service, clean rooms, pools were perfect. Would stay here again. ![](https://a.travel-assets.com/ugc/hotel-reviews/c5834a2b-1ba3-4e08-beaa-8b344ad55b4c-1761821869596.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jason Stayed 7 nights in Oct 2025 Verified ### 10/10 Excellent #### Marsha Jan 31, 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff at the resortamazing !! It was a birthday trip and I have never had such an amazing birthday from singing to decorating my room and the attention to detail was excellent! The steakhouse was our favorite steak lobster and shrimp. Also some our group went fishing and they cooked our catch at the steakhouse restaurant on property and it was superb ! The doorman Francisco was or favorite employee there however they were so many awesome employees! ##### Marsha Stayed 7 nights in Jan 2026 Verified ### 10/10 Excellent #### Abraham Sep 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities Shops nearby and pool excellent ##### Abraham Stayed 4 nights in Sep 2025 Verified ### 8/10 Good #### Raymond B Dec 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall RIU staff provided excellent services. We stayed at the palace and felt that we should have the option of having dinner at other RIU locations, in the area. Additionally, natural cleaning product should be used in hotel lobby as there was a strong chemical smell. ##### Raymond B Stayed 5 nights in Dec 2025 Verified ### 8/10 Good #### LYUBOV Oct 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very nice hotel rooms need some upgrade. food was OK ##### LYUBOV Stayed 6 nights in Oct 2025 Verified ### 10/10 Excellent #### Pavel Oct 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My wife and I spent a wonderful 10 days at this hotel. The service was excellent, the food is very fresh and delicious, the staff was attentive and polite, everything was very clean, and the staff were constantly doing something to keep everything sparkling.Best restaurant at hotel is it steake house. ##### Pavel Stayed 10 nights in Oct 2025 Verified ### 10/10 Excellent #### Coby Sep 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We love this resort. It’s always clean and amazing the stuff goes above and beyond to make sure all of our needs are met ##### Coby Stayed 4 nights in Sep 2025 Verified ### 10/10 Excellent #### Robin Dawn Mar 21, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was our first stay at a Riu resort and first time we’ve vacationed in Playacar specifically. The location was great; the little village market, the small ruins that were in the area and the short walk to Playa del Carmen made it a fantastic location. It felt safe and was close to many amenities. The beach was beautiful and was walkable to Playa del Carmen as well. The resort did a great job of managing the beach and keeping on top of the sargassum, which was an ongoing effort. There was always plenty of seating on the beach. The food at the buffets was great in quality and variety. It was also a plus to be able to explore and have use of the many other Riu properties close-by. The service was really impressive too. The rooms were kept very clean and the waitstaff and lobby concierges were all extremely attentive, kind and helpful. Overall, we really enjoyed our stay. A couple of things we do think would make a future visit even better: the decor was a bit corporate/cold/dated. While they were well-appointed, the rooms felt a bit like they were out of the 1980’s with the purple colour palette and glass block and silver/black accents. It would be nice if the rooms took inspiration more from the traditional and natural textures/palette of the property to feel a bit more spa-like and reflective of the gorgeous landscape and rich history. The beds in our room were also extremely firm. Not a big complaint at all. Was a great trip overall and we are grateful for the memories. ![](https://a.travel-assets.com/ugc/hotel-reviews/2114ae5e-5b57-465f-8a9b-be1ca1dfa203-1774120204236.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/eff86723-f926-49d9-91ca-bace86423165-1774120204880.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e5571889-3d4a-42ed-b1be-eb1669d58574-1774120204425.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f78c543a-87ed-4764-8074-00c0d5f66fc1-1774120206039.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Robin Dawn Stayed 7 nights in Mar 2026 Verified ### 10/10 Excellent #### Marisol Sep 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I had a great experience, the staff was amazing. ##### Marisol Stayed 4 nights in Sep 2025 Verified ### 8/10 Good #### Julia Feb 25, 2026 Liked: Cleanliness, amenities, property conditions & facilities Lovely property. Access to the other 6 Riu properties in Playacar made it easy to check out other properties and determine which you’d prefer. We preferred ours because the beach area is huge. No need to get up at 6am and snag a chair. Many available even after breakfast. We enjoyed the steakhouse (for the lobster) and the Italian (for the lamb chops and starter salad). Good entertainment and if you want more then go to other Riu property within walking distance. Staff were great. We tip EVERYTIME we get service (20 pesos) and 50 pesos for our housekeeper (per day). It’s not obligatory and we understand that many may not tip. We choose to do so. The only reason I didn’t give this 5 stars is because the non smoking policy is not enforced. We had people on either side of our room smoking day and night on the patio area. If we were outside I would ask them to stop smoking and they did. There are designated smoking area so please use them. Thanks much appreciated. ##### Julia Stayed 10 nights in Feb 2026 Verified ### 10/10 Excellent #### Leslie May 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly and beautiful resort, was the most relaxing place I’ve ever stayed at. ##### Leslie Stayed 3 nights in May 2025 Verified ### 8/10 Good #### Rickell Nov 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property could have more beer options like Modelo or Pacifico. These beers are at almost every party in the USA so was odd they did not have. My husband was hoping to have more authentic Mexican options for breakfast. The staff was amazing and the property is always beautiful and nice. We will go back to this property it is very nice. ##### Rickell Stayed 3 nights in Oct 2025 Verified ### 10/10 Excellent #### Benjamin Oct 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We just stayed 7 days at the Palace Mexico. About halfway through I started looking for things I would consider negative. I sincerely have nothing negative to say. The resort is clean, the staff is incredibly nice and helpful. The beach is perfect and the buffets are varied and tasty. The beds are comfortable and the rooms are a good size. We look forward to returning. ##### Benjamin Stayed 7 nights in Oct 2025 Verified ### 10/10 Excellent #### Christopher Apr 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff and resort were both wonderful, had an amazing time! ##### Christopher Stayed 6 nights in Mar 2025 ## Explore a world of travel with Expedia - [Lodging](?equalTargetTab=tab-0) - [Flights](?equalTargetTab=tab-1) - [Packages](?equalTargetTab=tab-2) - [Cars](?equalTargetTab=tab-3) - [Vacation Rentals](?equalTargetTab=tab-4) - [Things to Do](?equalTargetTab=tab-5) - [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.com/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) - [Iberostar Selection Paraíso Maya Suites - All Inclusive](https://www.expedia.com/Playa-Del-Carmen-Hotels-Iberostar-Selection-Paraiso-Maya-Suites-All-Inclusive.h2802477.Hotel-Information) - [Playacar Palace All Inclusive](https://www.expedia.com/Playa-Del-Carmen-Hotels-Playacar-Palace-All-Inclusive.h41060.Hotel-Information) - [Ocean Riviera Paradise All Inclusive](https://www.expedia.com/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) - [Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive](https://www.expedia.com/Playa-Del-Carmen-Hotels-Secrets-Maroma-Beach-Riviera-Cancun-Adults-Only-All-Inclusive.h1862827.Hotel-Information) - [Occidental at Xcaret Destination - All Inclusive](https://www.expedia.com/Playa-Del-Carmen-Hotels-Occidental-At-Xcaret-Destination-All-Inclusive.h882765.Hotel-Information) - [Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only](https://www.expedia.com/Playa-Del-Carmen-Hotels-Palafitos-Overwater-Bungalows-At-El-Dorado-Maroma.h22671135.Hotel-Information) - [Sandos Playacar All Inclusive](https://www.expedia.com/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) - [The Royal Haciendas All Inclusive](https://www.expedia.com/Playa-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information) - [Hotel Riu Yucatan - All Inclusive](https://www.expedia.com/Playa-Del-Carmen-Hotels-Riu-Yucatan-All-Inclusive.h528309.Hotel-Information) - [Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only](https://www.expedia.com/Playa-Del-Carmen-Hotels-Hotel-Xcaret-Arte-All-Parks-And-Tours-All-Fun-Inclusive.h61500646.Hotel-Information) - [El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only](https://www.expedia.com/Playa-Del-Carmen-Hotels-El-Dorado-Casitas-Royale.h1797391.Hotel-Information) - [Grand Velas Riviera Maya - All Inclusive](https://www.expedia.com/Playa-Del-Carmen-Hotels-Grand-Velas-Riviera-Maya-All-Inclusive.h2406344.Hotel-Information) - [Vidanta Riviera Maya - Grand Mayan](https://www.expedia.com/Playa-Del-Carmen-Hotels-Vidanta-Riviera-Maya-Grand-Mayan.h48277373.Hotel-Information) - [Fairmont Mayakoba Riviera Maya - All Inclusive](https://www.expedia.com/Playa-Del-Carmen-Hotels-Fairmont-Mayakoba-All-Inclusive.h10364193.Hotel-Information) - [Hyatt Centric Playa del Carmen - Downtown House & Beach House](https://www.expedia.com/Playa-Del-Carmen-Hotels-Thompson-Playa-Del-Carmen-Adults-Only.h11620473.Hotel-Information) - [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.com/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) - [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.com/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) - [El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only](https://www.expedia.com/Playa-Del-Carmen-Hotels-El-Dorado-Royale.h916205.Hotel-Information) - [The St. Regis Kanai Resort, Riviera Maya](https://www.expedia.com/Playa-Del-Carmen-Hotels-The-St-Regis-Kanai-Resort.h88203504.Hotel-Information) - [Flights to Solidaridad](https://www.expedia.com/Destinations-In-Solidaridad.d553248631043262469.Flight-Destinations) - [Solidaridad Vacations](https://www.expedia.com/Solidaridad.d553248631043262469.Destination-Travel-Guides) - [Car rentals near Solidaridad](https://www.expedia.com/Destinations-In-Solidaridad.d553248631043262469.Car-Rental-Destinations) - [Solidaridad Vacation Rentals](https://www.expedia.com/Destinations-In-Solidaridad.d553248631043262469.Vacation-Rental-Destinations) - [Things to do in Solidaridad](https://www.expedia.com/Things-To-Do-In-Solidaridad.d553248631043262469.Travel-Guide-Activities)