Grand Riviera Princess - All Inclusive

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Luxury
VIP Access
5.0 star property
8.2

Very good

Mayan style with pools for days

The Grand Riviera Princess mixes Mayan-inspired architecture and thatched roofs with a wide pool landscape, giving the resort an easygoing Riviera Maya feel. Days revolve around the beachside scene and a huge pool setup that includes children’s pools and exclusive areas. Come evening, the Princess Theater keeps the social energy up with nightly shows.

  • Big pool variety

    Sixteen pools include options for kids and exclusive areas for different resort zones.

  • All-inclusive dining choices

    International buffets plus à la carte Mexican, Italian, Asian, and more.

  • Adventure parks nearby

    Easy drives to Xcaret, Xplor, and Xel-Há for snorkeling and jungle thrills.

Amenities

  • Internal shuttle every 15 minutes across grounds
  • Direct resort shuttle to Playa del Carmen
  • Complimentary kayaks, windsurfing, and Hobie cats
  • 300 square meter gym with cardio and weights
  • Six tennis courts plus two paddle courts
  • Disco Lounge Areito with drinks included
These property details are summarized by AI

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Family Club Pool Access

A balcony with a glass railing, a pool, and outdoor furniture.

Family Club Pool Access

  • 640 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Family Club Deluxe

A modern hotel room with a sofa, a small round table, a bunk bed, and a large mirror.

Family Club Deluxe

  • Garden view
  • 635 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Super Saver

A hotel room with a large bed, a desk, a chair, a balcony with a view, and a tropical-themed wall mural.

Super Saver

7.8 out of 10
Good
(6 reviews)
  • Garden view
  • 597 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Platinum Suite Plunge Pool

A pool area with a chair and a table, a sliding glass door, and a view of the outdoors.

Platinum Suite Plunge Pool

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, Garden View

A hotel room with a large bed, a desk, a chair, a balcony with a view, and a tropical-themed wall mural.

Deluxe Room, Garden View

8.0 out of 10
Very good
(245 reviews)
  • Garden view
  • 597 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, Pool Access (Pool View)

A swimming pool with a clear blue water, surrounded by white buildings with balconies, and a thatched roof structure.

Deluxe Room, Pool Access (Pool View)

8.0 out of 10
Very good
(32 reviews)
  • 597 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Platinum Suite

A modern hotel room with a large bed, a headboard with vertical panels, two bedside tables, and a mirror on one wall.

Platinum Suite

7.4 out of 10
Good
(31 reviews)
  • 640 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Laguna Villa Suite

A modern bedroom with a large bed, a wooden ceiling, and a glass wall.

Laguna Villa Suite

9.6 out of 10
Exceptional
(14 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Playa del Carmen, Grand Riviera Princess - All Inclusive is in the entertainment district and near the beach. El Camaleón Mayakoba Golf Course and Playa del Carmen Maritime Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Tres Rios Ecopark. Xcaret Eco Theme Park and Xplor Theme Park are not to be missed. Visit our Playa del Carmen travel guide
View more Resorts in Playa del Carmen
Map
Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710

What's nearby

  • A coastal cityscape with a clear blue sea, a beach, and a mix of residential and commercial buildings.
    Quinta Avenida
    14 min drive - 5.5 miles
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    15 min drive - 5.7 miles
  • A beach with palm trees, a thatched-roof hut, and a marina with boats.
    Maroma Beach
    20 min drive - 9.8 miles
  • A person in a pink swimsuit swimming in a clear turquoise pool surrounded by lush green moss-covered walls.
    Xcaret Eco Theme Park
    27 min drive - 11.8 miles
  • Playa Xcalacoco
    4 min drive - 0.9 miles

Getting around

  • Cancun Intl. Airport (CUN)
    41 min drive

Restaurants

  • Amaranto
    19 min walk
  • Alberca - Pool
    12 min walk
  • Yucatán Main Restaurant
    19 min walk
  • La Locanda
    9 min walk
  • Margarita
    17 min walk

About this property

Grand Riviera Princess - All Inclusive

  • Property highlights
  • A free breakfast buffet, free water park access, and a nightclub are just a few of the amenities provided at Grand Riviera Princess - All Inclusive . Treat yourself to reflexology, a detox wrap, or a body treatment at the onsite spa. At the 10 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Fitness classes are offered at the health club; other things to do include archery, basketball, and volleyball. In addition to 3 swim-up bars and 2 beach bars, guests can connect to free in-room WiFi.
  • Additional perks include:
    • 12 outdoor pools and an indoor pool, along with 3 swim-up bars, free cabanas, and sun loungers
    • Free self parking
    • 6 outdoor tennis courts, babysitting (surcharge), and multilingual staff
    • Beach towels, outdoor furniture, and a music library
    • Guest reviews give top marks for the dining options, beach locale, and pool
  • Room features
  • All 674 rooms include comforts such as furnished balconies and air conditioning, in addition to perks like free stocked minibars and bathrobes. Guest reviews highly rate the clean rooms at the property.
  • Other amenities include:
    • Bathrooms with separate tubs/showers and free toiletries
    • Wardrobes/closets, coffee/tea makers, and ceiling fans

All inclusive details

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

  • All non-motorized water sports are included.

Land activities

    • Fitness facilities
    • Soccer
    • Tennis
    • Volleyball

Lessons/classes/games

    • Aerobics
    • Dancing

Entertainment

    • Access to onsite nightclubs
    • Onsite live performances

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Travelife. For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Restaurants on site

  • Buffet Verde
  • Grill Restaurant
  • Internacional Restaurant
  • Italian Restaurant
  • Mexican Restaurant

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.42 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Frequently asked questions

Does Grand Riviera Princess - All Inclusive have a pool?

Yes, this property has an indoor pool, 12 outdoor pools, and a children's pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Grand Riviera Princess - All Inclusive ?

As of Oct 6, 2026, prices found for a 1-night stay for 2 adults at Grand Riviera Princess - All Inclusive on Oct 8, 2026 start from $226, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Riviera Princess - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Grand Riviera Princess - All Inclusive ?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Riviera Princess - All Inclusive ?

Check-out is at noon. Late check-out is available for USD 50 (subject to availability).

Are there all-inclusive benefits at Grand Riviera Princess - All Inclusive ?

Yes, the property is all-inclusive. All food and beverages are included, and activities include soccer, tennis, volleyball, and more.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Riviera Princess - All Inclusive Reviews

8.2

Very Good

8.6

Cleanliness

8.2

Amenities

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 2272 out of 4646 reviews
Rating 8 - Good. 1112 out of 4646 reviews
Rating 6 - Okay. 648 out of 4646 reviews
Rating 4 - Poor. 301 out of 4646 reviews
Rating 2 - Terrible. 313 out of 4646 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and the resort was beautiful. The only thing I would change is the variety of food available and the locations where dinner is available; no one wants to walk to the main building everynight for dinner when you stay closer to the beach.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and service
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious, clean,the staff was very helpful and friendly.U definitely recommend this hotel to anyone who wants a great place to stay.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we walked in the treatment was amazing! The food was delicious & the staff were super helpful. I 100% recommend for anyone looking to stay at a beautiful resort.
Stayed 7 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness
Most of the staff were very friendly
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and neat, the staff was attentive and well informed the pools were amazing my kids had a great time the swim up bar was the best part about it
Stayed 8 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacation with the family!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort. Beautifully updated rooms. Friendly staff. Had a great time with family.
Stayed 7 nights in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service
My overall experience was great the staff were amazing
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went there two years ago previously before they did a renovation I went this month and the renovations to the property where beautiful who was great entertainment was great the only negative thing I have to complain about was the buffet same food every day no different themed or food items
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far the best hotel we went too the food, rooms with pool Access was excellent. My husband and I really enjoyed our stay.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food wasnt great but decent. Room was excellent and most staff, not all staff. Lots of beach activities. Lots of wildlife that we loved. Hated the swim times, got yelled at for an after dinner swim.. rediculas.
Stayed 9 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great if you’re traveling with children. Staff was very helpful and friendly. I would stay there again.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an unbelievable time here !! We will be coming back again. The staff were so friendly and the whole place was super well kept and clean. The food was super delicious a variety to choose from and flavorful!!! We can’t wait ti come back !
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I've been to. The staff were very friendly and always willing to help out. I would definitely stay here again.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our time here. Aaron and Javier were awesome bartenders at swim up bars and treated us like family. Rudolph and Perez were also great at the Brazilian restaurant. Awesome vacation will be repeat customers. Only reason for 4 star was the beach seaweed.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are large and very comfortable. There are seve
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to spend with family ,night shows and amazing staff always worry about guests needs. Beautiful rooms. 10/10 I would definitely come back to this hotel.
Stayed 6 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very nice, pools are amazing. Very spread out so you don’t feel like you swimming with a ton of other people. Staff was very nice and helpful. They do immediately try to sell you on a vacation package the second you walk in so beware. Food was pretty good.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was cleaned immaculately by resort staff everyday. We had a walkout pool room, and the pool was clean staff came by regularly to offer to get drinks. Bartenders at the swim up bar were awesome!! The resort is huge but by the second day you can pretty much figure it out. The resort is a little dated, but still great. Be careful on the tile floors, they can be a little slick. Overall, had a great time, EVERY hotel staff member whether in the restaurants, bars, concierge, or cleaning staff were awesome. Special shout out to Rafael in the buffet restaurant. He was AWESOME!!!
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. There are 2 buffets for breakfast lunch and dinner, entertainment every night including things for the kids.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff an everything was perfect the only thing I will say it’s that we were happy to get to the beach but it was with alot of seaweed
Stayed 7 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time for what it was worth. The room was very nice. We Couldn’t swim in the ocean or take any pictures because of the seaweed. I Guess July isn’t a good time to travel, and there weren’t really many food options on the resort. We couldn’t get any reservations because all the restaurants were booked during our whole stay. So we only ate at the buffet and they served the same thing every night.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big thanks to Sara the concierge for arranging the happy birthday balloons in my room. Room was clean. Staff were friendly. The food needs improvement but most all inclusive’s don’t have impressive food. The room service food was good though. The lady that was taking care of me during my spa pool time, appreciate her.
Stayed 4 nights in Aug 2026