2/10 糟糕
Christina
与家人出行, 带宠物出行
2025 年 7 月 30 日
不满意：清洁度、服务设施、住宿条件和设施
I am writing to formally express my disappointment regarding my recent stay at the La Quinta Inn on July 20th to 21st. This was by far one of the most unpleasant hotel experiences I’ve had, and I feel that the money paid for this stay was completely unjustified based on the conditions and safety concerns encountered.
The property did not resemble the photos presented on Expedia at all. The room was outdated and run-down, with no microwave provided, which I consider a basic amenity. I had to ask the front desk to heat up my food, which was extremely uncomfortable—especially late at night after driving over 10 hours.
The bathroom light was dim, began flickering during my shower, and the fan was non-functional. Additionally, I found hair on the wall near the shower, which is unacceptable from a cleanliness and hygiene perspective.
Most concerning, however, was the safety. While unpacking and again later when retrieving items from our car, homeless individuals approached us in the parking lot. This was particularly distressing as it was just two women traveling alone. We did not feel safe at this property, and there was no visible security presence or assurance from the staff.
Christina
2025 年 7 月入住 1 晚