2/10 Terrible
Steve S.
Apr 8, 2024
Disliked: Cleanliness
Will NEVER use vacasa (prpty. mgmt.) again
There's not NEARLY enough room in the 1500 allowed characters to say what all went wrong with this trip (trust me, I tried), so I have to bullet point most of it.
-We will never ever rent any property managed by Vacasa again. Communication from them is absolutely horrible!! cant stress this enough! every reply was from a diff person.
-the location and actual property is. the description should be more specific stating that the condo is 1/2 of the bottom half of the building pictured.
-door code provided wont work in door because electronic key pad is dead. instead they put a lock box up opposite the door on the railing that uses the code. its NOT easy to see and we were NEVER told this was the case. it took a while to figure it out.
- we found white dog hair in the keurig
- the keruig leaks out of the bottom
- the oven was dirty
- MOST of the dishes were put away FILTHY. it was embarassingly gross. food chunkies, greasy surfaces, pans had standing bacon/sausage grease in them. we had to clean EVERY thing we used BEFORE we used them... then again afterwards
-pullout couch was broken so that the top 1/2 of it dropped down onto the ground making it useless (vacasa never did do anything about it).
-flushing the toilet made water drip out from the tank lid and onto the front of the tank and floor.
-no GFCI on outlets beside sinks (and kitchen sink has large space at wall allowing water to easily reach the bare wires)
-baseboard heaters CONSTANTLY make noise waking us up at night.
Steve S.
Stayed 2 nights in Apr 2024