Ratings based on 63 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
100% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by Atila Ege from izmir Turkey

Good location and good service

Posted Apr 15, 2014
Pros: Location, staff, breakfast, swimming pool
Cons: Nothing
Location: It is very close to Capitol. You can reach everywhere easily.
Lex is very good hotel. We stayed there first 2 nights and after few days we returned to the same hotel. Staff wwas very good and friendly.. Very helpful. Swimming pool is excellent. Specially breakfast was one of the best. I reccommend this hotel definitely
5 out of 5
for Everyone
by Gary from Texas

pleasant stay, Roger the concierge was the best

Posted Apr 10, 2014
Pros: pool, roger the concierge and bed was very comfortable
Cons: laundry service!!! have a bar at pool area
Location: was the best from dinning to bars too clubs etc etc well placed hotel
Roger went out of his way to help in all the things as to make our stay the very best,from giving a group of us a drive to a local dinner place and along with insight on great places to go... Only thing was don't have hotel do your laundry and press with a rush they charge double and then don't press your cloths and charge you!! pool was wonderful
4 out of 5
for Everyone
by Juna from London

Great location but VERY NOISY at night

Posted Mar 31, 2014
Pros: Location and the doormen are courteous!
Cons: Sound proof windows
Location: Close to the shopping mall but not within walking distance, traffic is worse than the M25 in the UK. Lots of bars and restaurant nearby.
Stayed for two nights and both nights I did not get any sleep at all! Was very tired from a long flight from London Heathrow. I was in room 609, being in the centre of Cebu it would have been good if the windows were sound proof! On my last day the breakfast was not good at all, they have run out of most of all the food and I have asked for some pancakes, it came 20 minutes later but it was tasteless and like a rubber!
4 out of 5
for Everyone
by Maria from Florida

Close to the Capitol.

Posted Mar 24, 2014
Pros: The bedding was good.
Cons: The water flow for the shower and consistent hot water. It would also be nice to be able to rely on the internet.
Location: I did not do anything about going out and about as a tourist. Cebu city is not a great place for tourism. The location is good within the city.
The hotel is on a very busy street, therefore it is noisy. Otherwise a comfortable, clean hotel in the city. The rooms are small, but efficient with a mini bar to keep some bottles of water or soda cold. Bedding was very comfortable and clean. Internet connection was inconsistent at times. Biggest criticism for me is the lack of hot water for showering. It would trickle at times and took a long time to get hot/warm. The breakfast buffet was good and a daily change in menu. The in room safe was of good size and convenient. The flat screen TV looks modern, but had limited channels and not HD clarity. The infinity pool was pretty, but views from the roof top of the city leaves little to be desired. The kids enjoyed it. The workout facility was on the top floor, but has very limited equipment and the air conditioning was not working, therefore it was too hot to workout. This hotel seems to attract foreigners who are meeting Filipina women, lots of odd ball combos-old men with young ladies, but not as distasteful and obvious as other hotels. I would recommend this hotel for anyone interested being in the city and looking for a clean, newer hotel.
5 out of 5
for Everyone
by CJ from Los Angeles

Excellent deal!

Posted Mar 15, 2014
Cons: Larger fitness room but it will do.
Location: Ayala Mall is about a 15 min walk. Plenty of restaurants nearby.
My 3rd stay here since it was opened in 2013. Great staff, great pool and deck (top of hotel), very clean rooms and last but not least, outstanding free breakfast buffet.
5 out of 5
for Everyone
by Carla

Hotel is very accessible.

Posted Mar 2, 2014
Hotel staff was very polite and accommodating. Infinity pool was great! I highly recommend this hotel.
4 out of 5
for Everyone
by Chris & Myrian from Bermuda

Pleasant Stay!

Posted Feb 26, 2014
Pros: The pool is located on the roof of the hotel which offers good views of the surrounding area. The breakfast is included in the price of the room.
Cons: The only noticeable improvement I would recommend is a bigger exercise room.
We booked the reservation at the last minute, but were very happy when we arrived at the hotel. It was clean and the room was a good size - particularly the bathroom. We would stay there again the next time we are in Cebu.
5 out of 5
for Everyone
by Chris from Quezon City

A night at the plus Lex... Cebu City

Posted Feb 24, 2014
Pros: Most everything.
Cons: a larger menu including more local foods.
Location: Zubuchon Restaurant has some of the best Lechon (Pork). It is within a few dollars taxi ride from the old churches and tourist destinations.
My wife and I stayed at the Best Western Plus Lex Cebu and were very pleased.... They were very helpful with letting us check in a few hours early when we arrived, and when we had to check out the next day with over nine hours before our flight back to Manila they helped store most of our luggage free of charge. The room was clean and cold when we entered. The hot water worked great... The amenities were superb (clean towels, wash clothes, bath robes)... excellent working wi-fi... We even recommended the hotel to one of her family friends who we went out to dinner with. I enjoyed the rooftop swimming pool even though it was a bit cool for swimming. The view from the rooftop was also excellent. It helped show the beauty of Cebu City in Panorama... You could see the mountains of the Island towards one direction and the Philippine Sea on the other, with good views of sky scrapers, other hotels, and various city destinations as well.
5 out of 5
for Everyone
by A verified traveler


Posted Feb 19, 2014
the entire experience was just perfect. Very helpful staff, great location, beautiful and modern rooms, nice breakfast. Highly recommended.
5 out of 5
for Everyone
by Lee from Sarasota, Fl

Great hotel in Cebu

Posted Feb 16, 2014
Great Hotel! Clean! Great rooms, good breakfast, nice restaurant with good prices. Gym and pool deck beautiful. Staff is so friendly. Disadvantage..... Could not exchange U.S dollars smaller than $50.00 or $ 100.00. The hotel would not exchange $20.00. I have travel the world never had that problem. Thank God had a $50.00. No banks will exchange monies. Bad!