Crown Regency Hotel and Towers Cebu

Photo gallery for Crown Regency Hotel and Towers Cebu

Primary image
Indoor pool
Indoor pool
Indoor pool
Premium bedding, in-room safe, free WiFi, bed sheets

Overview of Crown Regency Hotel and Towers Cebu

Crown Regency Hotel and Towers Cebu

4.0 star property
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Guests rated this property 3.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
Tower 1, Fuente Towers, Brgy Santa Cruz, President Osmena Boulevard, Cebu, Cebu, 6000

Explore the area

  • Popular LocationFuente Osmena Circle4 min walk
  • Popular LocationMango Square6 min walk
  • Popular LocationCebu Doctor's University Hospital10 min walk
  • AirportCebu (CEB-Mactan - Cebu Intl.)40 min drive

Choose dates to view prices

About this area

Cebu

Crown Regency Hotel and Towers Cebu is located in Santa Cruz, a neighborhood in Cebu with good shopping. Travelers who have shopping on the agenda can visit Ayala Center and SM City Cebu. Jose R. Gullas Halad Museum and Cebu Botanical Garden are also worth visiting.

What's nearby

  • Fuente Osmena Circle - 4 min walk
  • Mango Square - 6 min walk
  • Cebu Doctor's University Hospital - 10 min walk
  • USC-North Campus - 13 min walk
  • Fo Guang Shan Chu Un Temple - 18 min walk

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 40 min drive

Restaurants

  • Casa Verde - 3 min walk
  • Sbarro - 3 min walk
  • Harrison Place - 4 min walk
  • Rai Rai Ken - 4 min walk
  • Chowking - 4 min walk

About this property

Crown Regency Hotel and Towers Cebu

4-star Cebu hotel in Santa Cruz, near Fuente Osmena Circle
4 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a nightclub, 3 bars/lounges, and a 24-hour fitness center are onsite. All 300 rooms offer free WiFi and free wired Internet, TVs with cable channels, and comforts like premium bedding and pillow menus. 24-hour room service, rainfall showerheads, and free bottled water are among the other amenities available to guests.
Crown Regency Hotel and Towers Cebu offers 300 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. Premium cable television is provided.

Bathrooms include shower/tub combinations with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Prana MediSpa has massage/treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge) from 7:00 AM - 8:00 PM

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: PHP 500 for adults and PHP 500 for children
  • 4 restaurants and 2 coffee shops
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Filipino

Business services

  • Business center
  • Meeting rooms

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Premium channels
  • TV

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Guidebooks/recommendations
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2 PM
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for PHP 1000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: PHP 500 for adults and PHP 500 for children (approximately)
  • Airport shuttle fee: PHP 1200 per vehicle (one way)
  • Rollaway bed fee: PHP 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Crown Regency Hotel & Towers
Crown Regency Hotel & Towers Cebu
Crown Regency Hotel Towers
Crown Regency Towers
Crown Regency Towers Cebu
Cebu City Regency
Crown Regency Hotel & Towers Cebu Cebu Island/Cebu City
Crown Regency Hotel And Towers Cebu
Regency Cebu City
Crown Regency Hotel Towers Cebu
Crown Regency Hotel
Crown Regency
Crown Regency Towers Cebu Cebu
Crown Regency Hotel and Towers Cebu Cebu
Crown Regency Hotel and Towers Cebu Hotel
Crown Regency Hotel and Towers Cebu Hotel Cebu

Frequently asked questions

Overall score and ratings

3.1
Rating 5 - Excellent. 117 out of 870 reviews
5 - Excellent 13%
Rating 4 - Good. 264 out of 870 reviews
4 - Good 30%
Rating 3 - Okay. 203 out of 870 reviews
3 - Okay 23%
Rating 2 - Poor. 168 out of 870 reviews
2 - Poor 19%
Rating 1 - Terrible. 118 out of 870 reviews
1 - Terrible 14%

3.2/5

Cleanliness

3.3/5

Staff & service

2.9/5

Amenities

2.9/5

Property conditions & facilities

3.3/5

Eco-friendliness

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel amenities were so dated, busted lights, disconnected electrical wire connections exposed, dirty room, roaches around. Takes forever for room service. Dirty linen, inaccessible verandah that’s totally caput and full of rubbish. Stay was totally horrendous. Didn’t they just say they’re rated 4-star?
Stayed 2 nights in Feb 2022

3/5 Okay

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was clean
Stayed 1 night in Oct 2021

1/5 Terrible

Disliked: Staff & service
Stayed 9 nights in Aug 2021

2/5 Poor

Traveled with family
Liked: Property conditions & facilities, room comfort
Expected better.
Trip from the airport was good, very helpful. Check in took long, asked if family can go to the room while I checked in, said yes. Cleanliness was OK, rust around toilet seat screws. Shower leaked water around the fittings. floor was very slippery due to the tile used, no non-slip anywhere, had to use towel. AC had the chill water valves closed, had to call front desk to align system, then the rooms started cooling. Once aligned, the AC worked great. Personnel very helpful. Some times the desk phone was put on "Do Not Disturb" received busy signal until I went down to complain. Kitchen would not answer the phone, once I ordered food, it arrived and it was good. Hotel should have some type of money exchange service, unless you have a bank account, no one will exchange money. The front desk didn't even have the simplist of tools; "a stylist pen".
Stayed 1 night in Jul 2021

2/5 Poor

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Condition of the room was old. I saw small roaches in the room. Bed was comfortable and sheets seemed clean.
Stayed 1 night in Mar 2020