Trip from the airport was good, very helpful. Check in took long, asked if family can go to the room while I checked in, said yes. Cleanliness was OK, rust around toilet seat screws. Shower leaked water around the fittings. floor was very slippery due to the tile used, no non-slip anywhere, had to use towel. AC had the chill water valves closed, had to call front desk to align system, then the rooms started cooling. Once aligned, the AC worked great. Personnel very helpful. Some times the desk phone was put on "Do Not Disturb" received busy signal until I went down to complain. Kitchen would not answer the phone, once I ordered food, it arrived and it was good. Hotel should have some type of money exchange service, unless you have a bank account, no one will exchange money. The front desk didn't even have the simplist of tools; "a stylist pen".