Ratings based on 104 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
74% of guests recommend
3.7 Room cleanliness
3.5 Service & staff
3.8 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler from Tulsa, OK

Not bad for the price

Posted Jul 3, 2014
Pros: The main pool is nicec get a room on the 10th or 9th floor if you can so you don't have to ride the congested elevators every time to use it
Cons: Free up the elevators so not everyone has to use the 2 main ones
Location: Mango square has a bunch of nightclubs "J" ave is the most popular but there are some good ones upstairs too!
Older hotel but nice rooms and good central location. If you stay on the same floor as the pool you can use a separate elevator that casino users use and its never congested like the main elevators are. The indoor fitness pool on the 17th floor has a nice outdoor balcony that's good for getting a drink and enjoying the view. Its covered so you don't have to move if it rains.
3 out of 5
by A verified traveler

bad experience due-room had strong smell of mildew

Posted Jun 29, 2014
Cons: remove the strong smell of mildews and clean the towels, they need to used zonrox in every towels because it was really look like a rug.
I stayed Crown Regency in Cebu city but had a terrible experience. The room stink so bad of mildew and that I was not able to sleep the first night and I have to request the front desk at 3am to transfer another room. Unfortunately, when we transferred another room the same still smell and even in the hallway. And then, I was so frustrated that they are not able to provide us even an air freshener and that cause me to buy our own. Also, there towels are look so bad that you have to hesitate to use it because the color is so dirty that look like a rug. the whole experience was terrible and I would not recommend this hotel.
1 out of 5
by A verified traveler from san francisco

Not a 3 star hotel

Posted Jun 24, 2014
Location convenient everything else in room or hotel not worth the price. Small crowded lobby .& elevators. Rooms need upgrade badly .& all furnishings. No wifi, we had no water one night. Not coming back at all
2 out of 5
by Alan from Perth Western Australia

Not for Westeners

Posted Jun 23, 2014
Pros: Not much
Cons: Decor, switch on some of the staff needs some work
Location: Great massage place next door, hawkers B,Bq near the roundabout
This property is in need of a makeover and a bit tired. Breakfast does not cater very well to western culture at all, the bench we sat on the seat was broken. Had dinner in Cafe Gio 7 of us ordered and the meals came out and different times 3 were only hamburgers however got 2 the other was 10 minutes later. Lots of tacky fun park etc on the top floor
5 out of 5
for Everyone
by A verified traveler

Excellent cebu City choice

Posted Jun 13, 2014
Everything was excellent when this hotel is considered by price vs services, amenities, condition!! They have an excellent work out facility though some of the machines could use some updating.
2 out of 5
by A verified traveler

Don't pay attention to detail

Posted May 24, 2014
Very poor wi-fi. Toilet seat broken in room. Not worth the price.
4 out of 5
for Everyone
by A verified traveler

Location is very convenient to all destinations.

Posted May 24, 2014
Pros: Room and amenities.
Cons: Lifts and connecting pathways from n each tower.
Location: Location is great.
I alaways like this hotel even though this is my third time stay, hotel is good with pleasing and accomodating staff.
3 out of 5
by paul from los angeles,ca

Ok hotel

Posted May 23, 2014
Pros: Staff
Cons: Bathrooms outdated
Location: Some things walking distance
Rooms were ok prefer staying at Marco polo, rooms were outdated and bathrooms were not nice
5 out of 5
for Everyone
by ROBERT from Kuwait


Posted May 9, 2014
Pros: I liked the location walking distance from mango square if you like the night life its clean lots to do in the hotel its self but it is little costly
Cons: there should be elevators for hotel quest only to get to there rooms so waiting to go up or down is not so long all the hotel attraction use same lift
Location: the location is great many things to do in the hotel its near mango square its a clean area
Had a great time here it is clean beds are confertable and the loction is great staff is friendly and helpfull.
5 out of 5
for Everyone
by elvie from bullhead city az.


Posted May 5, 2014
Friendly staff:) clean room . Very helpful . Housekeeping was very nice.