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Quest Serviced Residences

Photo gallery for Quest Serviced Residences

Primary image
Outdoor pool
Living room | Smart TV
Minibar, in-room safe, desk, iron/ironing board
Living room | Smart TV

Overview of Quest Serviced Residences

Quest Serviced Residences

3.0 star property

4.2/5 Very Good

Top rated for staff & service (4.2/5)

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Kitchen
Map
Archbishop Reyes Avenue, Cebu, 6000

Explore the area

  • Popular LocationCebu Business Park9 min walk
  • Popular LocationWaterfront Cebu City Casino13 min walk
  • Popular LocationCarmelite Monastery17 min walk
  • AirportCebu (CEB-Mactan - Cebu Intl.)36 min drive

Room options

About this area

Cebu

Located in Cebu, Quest Serviced Residences is connected to a shopping center. Mango Square and Robinsons Plaza are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Senior Citizen's Park and D' Family Park. Jose R. Gullas Halad Museum and Cebu Botanical Garden are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Cebu Business Park - 9 min walk
  • USC-North Campus - 9 min walk
  • Waterfront Cebu City Casino - 13 min walk
  • Carmelite Monastery - 17 min walk
  • Mango Square - 17 min walk

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 36 min drive

Restaurants

  • House of Lechon - 4 min walk
  • 32 Umber - 4 min walk
  • Krispy Kreme - 6 min walk
  • Oh Georg! - 6 min walk
  • Gelatissimo - 6 min walk

About this property

Quest Serviced Residences

3-star hotel connected to a shopping center
You can look forward to a roundtrip airport shuttle, laundry facilities, and a bar at Quest Serviced Residences. The onsite local and international cuisine restaurant features light fare. Free in-room WiFi and a 24-hour business center are available to all guests.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), smoke-free premises, and a banquet hall
  • An elevator and meeting rooms
  • Guest reviews speak well of the proximity to shopping
Room features
All guestrooms at Quest Serviced Residences include perks such as air conditioning and bathrobes, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • Smart TVs with cable channels
  • Kitchenettes, full-sized refrigerators/freezers, and microwaves

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AM–10 AM: PHP 550 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Full-sized refrigerator
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool

Conveniences

  • Banquet hall
  • Elevator

Guest services

  • Daily housekeeping
  • Laundry facilities

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Microwave
  • Minibar
  • Oven
  • Refrigerator
  • Stovetop

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Slippers

More properties to consider

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
The check-in location differs from the property location; to check in, go to Business Center (Lobby level)

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: PHP 550 per person (approximately)
  • Airport shuttle fee: PHP 800 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 8:00 AM to 9 PM
No pets and no service animals are allowed at this property

Property is also known as

Quest Serviced Residences Aparthotel Cebu
Quest Serviced Residences Cebu
Quest Serviced Residences Cebu Island/Cebu City
Quest Serviced Resinces Cebu
Quest Serviced Residences Cebu
Quest Serviced Residences Hotel
Quest Serviced Residences Hotel Cebu

Frequently asked questions

Does Quest Serviced Residences have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–9 PM.

How much does it cost to stay at Quest Serviced Residences?

As of Oct 2, 2022, prices found for a 1-night stay for 2 adults at Quest Serviced Residences on Oct 10, 2022 start from $78.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quest Serviced Residences pet-friendly?

No, pets are not allowed at this property.

How much is parking at Quest Serviced Residences?

Self parking is free at this property.

What time is check-in at Quest Serviced Residences?

Check-in is from 3:00 PM - 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Quest Serviced Residences?

Check-out is at 11:00 AM.

Does Quest Serviced Residences provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PHP 800 per vehicle applies.

Where is Quest Serviced Residences located?

Located in the heart of Cebu, this hotel is within a 10-minute walk of Cebu International Convention Center, Cebu Business Park, and USC-North Campus. Waterfront Cebu City Casino and IEC Pavillon are also within 15 minutes.

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 23 out of 54 reviews
5 - Excellent 43%
Rating 4 - Good. 23 out of 54 reviews
4 - Good 43%
Rating 3 - Okay. 4 out of 54 reviews
3 - Okay 7%
Rating 2 - Poor. 3 out of 54 reviews
2 - Poor 6%
Rating 1 - Terrible. 1 out of 54 reviews
1 - Terrible 2%

4.0/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

4.0/5

Property conditions & facilities

3.5/5

Eco-friendliness

2/5 Poor

Joanne
Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointing
The word "serviced" was lacking. The listing on hotels.com indicated the room included daily cleaning services. When I came back to my room on my first full day on Thursday, I was disappointed to have found my room wasn't cleaned. I called and requested to have my room serviced. The following three days, housekeeping did not come to service my room. It wasn't until I complained to the assistant manager that my room finally got cleaned daily. Also room service was not aware of the payment policies related to the type of room I had. Again, I had to have the manager address the issue. Then the air conditioning broke down in my room requiring them to transfer me to a different room and me to pack up all stuff. Once I got to the new room, I had to call and request them to provide toilet paper (none was in the room) and other bathroom essentials. The staff was responsive but it was frustrating to ask for items that should already be in the room (like toilet paper), and having strange people coming to your room. Each of whom kept asking if I was alone - a question a woman does not like being asked by male staff. It was creepy. Food wasn't that great either. Needless to say I will not be staying there again if I can help it.
Stayed 8 nights in May 2022

4/5 Good

John
Business traveler
Liked: Cleanliness, staff & service
Super generous staff and overall hospitality. Building is starting to show its age. Internet spotty at times. Had to move rooms 2x due to AC failure. Room Service forgot to submit an order once. Location is walkable to a large mall with shops and restaurant. Kitchenette was key (but missing some items, pots pans coffee maker, etc). Wished there was a hot tub too, however the pool area was nice and well maintained. Despite the blemishes the staff were extremely accommodating. I would return to Quest in the future! :)
Stayed 16 nights in Mar 2022

4/5 Good

Ethel.
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are courteous and very welcoming to the guests, excellent customer service, the bathroom in quest residences are outdated
Stayed 4 nights in Apr 2022

4/5 Good

Verified traveler
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

4/5 Good

Verified traveler
Liked: Cleanliness
Stayed 1 night in Jan 2020

5/5 Excellent

Verified traveler
Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location is excellent near mall and street food, the only complaint was not enough toiletries supplied or towels example , one small soap and one very small roll of TOilet Paper
Stayed 2 nights in Jan 2020

5/5 Excellent

Lennart
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best
Very big room with a nice view. Fantastic breakfast. Staff super friendly as always. One of the best hotels in the Philippines
Stayed 1 night in Dec 2019

5/5 Excellent

Myla
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2019

5/5 Excellent

Lelanie
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful appartments and spacious
Stayed 4 nights in Oct 2019

5/5 Excellent

Verified traveler
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great apartment setup. Electric stove doesnt work and the kitchen sinks water pressure is poor.
Stayed 2 nights in Oct 2019