Hotel Le Cep Reviews

We had great stay at the hotel, friendly staff. The breakfast buffet was overrated and too expensive. Some amenities in the room were too old. Bidet was not working properly and toilet seat needed replacement. But overall, the hotel was charming.

Le Cep is very near the city center and is a classic old world hotel. Most rooms are quite small as is the lobby and bar, but it is charming and intimate. Lots of groups stay here -- both bus tour groups and biking tour groups. There were just the two of us, but the staff was great, helpful and efficient. The tour groups tended to dominate the lobby area when they were gathering and not very mindful of other guests need to access the reception area.

Firstly, the location of the hotel is very central for walking around Beaune. The staff were also very helpful and friendly, and the concierge in particular. We were extremely disappointed with the room however, it was long overdue for a makeover, pepto bismol walls, red dirty carpet, mint green bathroom, you get the picture. This was not the entry level room, we were in the premier cru upgrade and was the most expensive and worst room on a two week tour of Eastern France, and we stayed in some lovely Relais Chateau properties for a lot less. Cleanliness was also an issue. Behind the door of the W/C there was a big pile of someones hair. The next day I looked to see if it was still there, it wasn't! But alas it had just been moved to the other side of the room! The shower was quite a challenge, it was a shower over bath set up which would have been fine had the bath tub not been so narrow on the bottom. It was impossible to stand with ones feet together, so we had to adopt a surfing stance to fit in! I should mention that this is the first review I have ever written, and that I have been in the hotel and restaurant industry for 38 years, but I don't want everyone to believe the hype that this hotel seems to generate. All in all we left feeling a little misled and ripped off.

Three nights in Beaune at Le Cep. Beautiful building, great location.

Wonderful rooms - each is unique and all are well appointed. Very comfortable bed, lovely sitting area, great toiletries and large, comfy towels. The hotel is extremely charming and romantic. Many fireplaces and cozy rooms for relaxing. Staff is excellent and attentive; assisted us in making some complex travel arrangements. Breakfast was typical, but very tasty. The owner is usually at the hotel and he is very friendly. Lovely outside areas for eating, relaxing or events. Will definitely return to this wonderful hotel.

Hotel upgraded us a a lovely room as they were not full at that time of year which we appreciated very much. Using Expedia proved really easy and very reliable. Think we got better deal than hotel own website.

The hotel has lovely public rooms, on site parking and a garden. The bathroom was modern, staff were helpful and the location is great. However, our room was tiny, old fashioned and overheated, with a not very comfortable bed. Try to get a larger room on the garden.

The location was superb. The people in hotel were helpful. If you want to tour Drouhin or Jadot cellars or Fallot mustard factory you need to make reservations well in advance.