Ratings based on 1,010 Verified Reviews

They paid and stayed. We double-checked.
2.2 out of 5
57% of guests recommend
2.4 Room cleanliness
2.5 Service & staff
2.4 Room comfort
2.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very good hotel

Posted Feb 27, 2015
Nice clean hotel free shattule I'll come bac again any time I arive Dallas it has aver thing gym indoor pool jacuzzi you named
1 out of 5
by A verified traveler

Run down DIRTY, disgusting hotel.

Posted Feb 26, 2015
Pros: Close to airport
Cons: Upkeep and cleanliness
My first room was in disarray. The nightstand was pulled away from the wall, the alarm clock was upside down on the floor. The mattress was askew on the bed, the TV was on, trash was still in the trash can and the shower drain was full of hair! I asked for a new room and the second room was not much better.This time there was blood on the carpet next to the bed and I had dirty towels. This place was beyond gross and disgusting! When I told the clerk at the desk her only reply was sorry.
1 out of 5
by A verified traveler

Posted Feb 26, 2015
Hair was in bathtub and garbage cans were full of trash
1 out of 5
by A verified travelerfrom Irving, Tx

Horrible stay

Posted Feb 25, 2015
The whole visit felt like a stay at a trap house. The facility smellsd horrible. My lights flickered then shut off. I had to resort to the rooms lamps. The towel had a brown skiddish mark faded into the towel. Horrible customer service.
2 out of 5
by A verified traveler

Posted Feb 23, 2015
Bed not great. Overall condition of hotel needs face lift
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Michigan

Convenient Hotel, close to DFW Airport

Posted Feb 20, 2015
Pros: There is a restaurant and bar connected to the hotel.
Cons: Have the staff acknowledge the customers.
So when I came in to the counter, the staff was so into their sidebar conversations that they did not even acknowledge me. I waited 20minutes to finally get into my hotel. Once in my room I go to turn the lights on near my bed and both lights are dead. I walked to the other side of my room and both lights worked. I was already un-happy how I was not acknowledge by the staff, so I just switch the light bulbs from one side of the room to the other. I also arrived the the weather was in the 30's so my room was cold. I called the front desk and they told me maintenance would be there shortly, which was around 6pm, they never came.
2 out of 5
by A verified traveler

Fire alarms went off all night

Posted Feb 19, 2015
This hotel would have been fine as just a place to sleep for one night, but the fire alarm went off twice in the middle of the night for an extended period because of people smoking. I would hope this isn't a common occurrence but I slept very poorly and would not go back.
1 out of 5
by A verified traveler

Most disgusting hotel I have ever stayed at!

Posted Feb 17, 2015
The whole place was filthy. The cops came to arrest someone while I was checking in. People arguing in the lobby. Smelled of smoke. Tv did not work. Towels were dingy looking. I am a flight attendant and I have stayed in some bad hotels over the last twenty years but this is the worst ever!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Killeen, Tx

great stay

Posted Feb 17, 2015
Pros: It was quiet
Cons: it had an odor that I couldn't place on what it was.
Location: very good for us
It was a very quiet, clean room and reasonably priced.
1 out of 5
by A verified travelerfrom Dallas, tx

I would have rather stayed at a super 8

Posted Feb 16, 2015
Pros: Fitness center was nice
Cons: Everything
Location: There is fast food within 5 minutes
I got to the hotel and it reeked of chlorine since the hotel's pool is in the lobby. On my way up to the room it smelled (and looked) like the hallways haven't seen a vacuum in weeks. The rugs were caked with random white powders and dirt, my room itself had stains all over the rug. My bed was uncomfortable and left me red and itching (possibly bedbugs. The room smelled like stale air, and half of the furniture was broken in places so if you had a kid in there, they would have cut their hands. I tried complaining about the room to the front desk and the response I got was because it was paid in full ahead of time there was nothing that could be done