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Overview of DoubleTree by Hilton Dallas - Richardson

Photo gallery

Exterior
Outdoor pool
Outdoor pool
Flat-screen TV, video-game console, pay movies
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

DoubleTree by Hilton Dallas - Richardson

3.5 out of 5

4.1/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationUniversity of Texas at Dallas6 min drive
    Popular LocationInterurban Railway Museum6 min drive
    Popular LocationCollin Creek Mall6 min drive
    AirportDallas, TX (DFW-Dallas-Fort Worth Intl.)27 min drive

Choose dates to view prices

Room, 1 King Bed, Accessible, Non Smoking

No guest room rating
  • 338 sq ft
  • Sleeps 2
  • 1 King Bed

2 double beds

4.4/5 guest room rating
  • 338 sq ft
  • Sleeps 5
  • 2 Double Beds

Two Double Beds, Non-Smoking, Roll In Shower

3.7/5 guest room rating
  • 338 sq ft
  • Sleeps 4
  • 2 Double Beds

Studio, 1 King Bed

5/5 guest room rating
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed, Non Smoking

3.8/5 guest room rating
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

Room, Accessible

5/5 guest room rating
  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

4.2/5 guest room rating
  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Double Beds, Non Smoking

5/5 guest room rating
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

Two Double Beds, Non-Smoking, Accessible

4.1/5 guest room rating
  • 338 sq ft
  • Sleeps 4
  • 2 Double Beds

About this area

Richardson

Located in Richardson, DoubleTree by Hilton Dallas - Richardson is in the business district. Travelers who have shopping on the agenda can visit Galleria Dallas and NorthPark Center. Dallas Arboretum and Botanical Garden and Hawaiian Falls Garland are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.
Popular Location

What's nearby

  • University of Texas at Dallas - 6 min drive
  • Interurban Railway Museum - 6 min drive
  • Collin Creek Mall - 6 min drive
  • ArtCentre of Plano - 6 min drive
  • Richland College - 11 min drive

Getting around

  • Dallas Union Station - 18 min drive
  • Galatyn Park Station - 20 min walk
  • AirportDallas-Fort Worth Intl. Airport (DFW) - 27 min drive

Restaurants

  • Connected Cactus — 1 min walk
  • Java Cafe — 1 min walk
  • Chiloso Mexican Bistro — 4 min walk
  • Taco Cabana — 4 min walk
  • Panera Bread — 5 min walk
View in a map

About this property

DoubleTree by Hilton Dallas - Richardson

3.5-star suburban hotel near University of Texas at Dallas
This smoke-free hotel features a restaurant, an outdoor pool, and a fitness center. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Additionally, a bar/lounge, a snack bar/deli, and concierge services are onsite. All 296 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like sofa beds and refrigerators. Other amenities available to guests include microwaves, room service, and coffee makers.
DoubleTree by Hilton Dallas - Richardson offers 296 accommodations with laptop-compatible safes and video-game consoles. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Richardson hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking is wheelchair accessible
  • Free area shuttle up to 5 mi
  • Free shopping center shuttle
  • Limo/town car service

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Free area shuttle
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Sofa bed

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies
  • Premium channels
  • Video-game console

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

DoubleTree Dallas Richardson
DoubleTree Hilton Dallas Hotel Richardson
DoubleTree Hilton Dallas Richardson
DoubleTree Hilton Richardson
DoubleTree Richardson
DoubleTree Richardson Dallas
Hilton DoubleTree Richardson
Richardson DoubleTree
Richardson Hilton
Doubletree Dallas / Richardson Hotel Richardson
DoubleTree Hilton Dallas Richardson Hotel
DoubleTree by Hilton Dallas - Richardson Hotel
DoubleTree by Hilton Dallas - Richardson Richardson
DoubleTree by Hilton Dallas - Richardson Hotel Richardson

Frequently asked questions

Can I cancel my reservation for free at DoubleTree by Hilton Dallas - Richardson and receive a full refund?
Yes, DoubleTree by Hilton Dallas - Richardson offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree by Hilton Dallas - Richardson cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at DoubleTree by Hilton Dallas - Richardson?
As of Jan 24, 2021, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Dallas - Richardson on Jan 29, 2021 start from $70, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does DoubleTree by Hilton Dallas - Richardson have a pool?
Yes, this property has an outdoor pool.
Is DoubleTree by Hilton Dallas - Richardson pet-friendly?
No, pets are not allowed at this property.
How much is parking at DoubleTree by Hilton Dallas - Richardson?
Self parking is free at this property.
What time is check-in at DoubleTree by Hilton Dallas - Richardson?
Check-in is from 3:00 PM - midnight.
What time is check-out at DoubleTree by Hilton Dallas - Richardson?
Check-out is at 11:00 AM.
Where is DoubleTree by Hilton Dallas - Richardson located?
Situated in the business district, this hotel is 1.8 mi (2.9 km) from University of Texas at Dallas and 2.9 mi (4.6 km) from Collin Creek Mall. ArtCentre of Plano and Hawaiian Falls Garland are also within 6 mi (10 km). Galatyn Park Station is 20 minutes by foot.
4.1
Very Good
Rating 5 - Excellent. 490 out of 995 reviews
5 - Excellent 49%
Rating 4 - Good. 285 out of 995 reviews
4 - Good 29%
Rating 3 - Okay. 116 out of 995 reviews
3 - Okay 12%
Rating 2 - Poor. 61 out of 995 reviews
2 - Poor 6%
Rating 1 - Terrible. 43 out of 995 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was very quick, staff was very accommodating and friendly. The room was very clean and well stocked with amenities, microwave and refrigerator. Hotel was close to restaurants and gas stations. I was able to download the Hilton Honors app and use the digital key wince checked in and was also able to check on through the app. The only thing that I didn’t like was that the executive rooms can only be reached by using the room key on the elevator, the digital key wouldn’t work for the elevator. I left the room without the key not knowing that and had to go the front desk to get another key made to get into the room.
Stayed 2 nights in Dec 2020

2/5 Poor

Traveled with family
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service, property conditions & facilities
The washing machine was out of order and we needed it to wash soccer uniforms
Stayed 2 nights in Sep 2020

2/5 Poor

Happy face iconLiked: Cleanliness, property conditions & facilities
Sad face IconDisliked: Staff & service
$50 charge PER DAY for incidentals??! RIDICULOUS!! Keys don't work half the time, AC is on the fritz, and some of the housekeeping staff weren't wearing masks. NOT staying here again!
Stayed 2 nights in Oct 2020

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

2/5 Poor

Traveled with family
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expected better from Hilton
Hotel is just run down, sub par staff, and sub par experience. I get COVID has caused some issues, but one office style trash can that fills up after two water bottles and no cleaning during your stay is pathetic. Long black hairs on the fresh towels and no toilet paper in the rooms is completely inexcusable. Then to act like everything is an inconvenience on them? Yeah, I would not stay here again if my life depended on it. There are several other options in the same area. Choose somewhere else.
Stayed 3 nights in Oct 2020

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