The Park New Delhi

We had paid for the to use room for 3 hours. It took over 45 minutes to check in. There were about 8 boys and girls on the counter. The reservation was not in place, then wrong registration card was filled up. And so on and so forth. We were standing in front of the counter for 45 minutes. Bad scene

Long wait at the front desk - as one person was checking in multiple guests, while at least 3 others stood and looked on. The Staff actually yelled at me for asking if they could help me get my internet fixed. The internet was pre-paid and obviously I got no refund for not getting the service on my laptop. The hotel rooms and bathrooms look absolutely rundown. I will never opt for Park in Delhi again.

Paying over 9,500 a night for a "luxury" room, one would expect a decent room but what we got was a pigeon hole which by far defies the category of luxury. The room was after a discount by expedia, else would be at a more ridiculous price of 13,000 a night!! The breakfast spread was not interesting either. Salted lassi was placed where the card read 'Milk' and the when pointed out to the waiter he carelessly replied 'you could just put it in right place' ..!!

room were very humid and wet, bed sheets felt very wet.

My second time staying in this hotel. Service level is maintained as previous - good and efficient. One thing is the limitation of Internet usage which is only limited nod person as a time. Stayed with a friend and access should be allowed for both paying guests.

no complaints about this hotel smack in the center of New Delhi. Amenities are good. Food is decent, although breakfast buffet seems to have less choice than a year ago and internet is just as ridiculously expensive as it was before (over U.S. 10 per day--ouch!).

It all looked good and surprisingly the reviews there good so I booked. I was very quickly disgusted by how dirty and poor the hotel was. They had to move a bed for me and what came out from under it must have been years of filth...and a used condom!! The dramas continued even after I was upgraded to a club room. The shower threw water all over the bathroom, the kettle was wired into a basket and floor level...boiling water at baby level!! Really the most stupid and hopeless hotel...and a complete waste of money. There are plenty of other better ones to choose so AVOID this one.

Overall good experience. Food prices are very high.

Classy

Staff were great but rooms are in a bad way and staff have to deal with guest complaints. Stayed on night and moved out.