Ratings based on 817 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Harleysville, PA

Liked the all inclusive option

Posted Sep 9, 2014
Pros: We liked that it was close to the airport, didn't have a long or expensive taxi ride. Staff is very friendly and helpful.
Cons: A lot of the umbrellas available for guest use were broken. Had to improvise or try to get chairs under a palm tree.
Location: Lots of things, but we didn't leave the resort.
Bermuda was always a vacation spot on our list. Our 30th wedding anniversary was the perfect opportunity to make the trip a reality. We loved that it is a direct 2 1/2 hour flight out of Philadelphia, since we only had 4 days allotted, and we did not want to spend 2 full days traveling to and from. The all inclusive option is great since things are quite expensive in Bermuda. The down side to the all inclusive option was we didn't really want to go outside the resort since we already had paid for food, drinks, water sports etc. If we would have had another day, we definitely would have used the bus/ferry passes to check out points of interest on the island. Beautiful weather every day! So glad we went - we hope to go back in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler from boston, ma

No need to leave property!

Posted Aug 25, 2014
Pros: Short flight from boston followed by 5 min taxi and onto beach. Proximity to airport is not an issue! No noise.
Cons: Personally would like to hear music from island at pool vs typical USA pop.
Location: Ice cream shop and Swizzle Inn a short walk and we'll worth it. But personally like to stay on the property.
Third visit. Clean good sized rooms. Good food esp Fri night BBQ (do not miss). Good size pool ,small beach but not too crowded. Crystal clear, warm water with no waves. Quiet and very relaxing spot.
3 out of 5
Recommended
for Everyone
by A verified traveler from boston

Great location! Should look at itineraries!

Posted Aug 14, 2014
Fun but long taxi rides to the rest of the island Expensive!
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful hotel

Posted Aug 11, 2014
I loved every minute in Bermuda!!!! Great hotel, the food was yummy and the staff super sweet .
5 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

There isn't one thing to complain about. Love love

Posted Aug 10, 2014
Absolutely love Bermuda! Phenomenal Caves, beautiful beaches, refreshing pools, spectacular views and tasty rum swizzles. A "must" for the bucket list. Will definitely go back again and again!
5 out of 5
Recommended
for Families
by A verified traveler

Lovely hotel in great location

Posted Aug 4, 2014
Pros: Beach, snorkeling, courteous & helpful staff
Cons: Room facilities limited for a long stay. Wi-Fi access very variable
Spent 8 days at Grotto Bay with 2 teenage daughters and was delighted with hotel facilities and especially location for access to the great beach and for transport around the island. Excellent for families or for couples looking to relax in the sun.
2 out of 5
by A verified traveler

Posted Jul 23, 2014
Dated, unfriendly staff, opened the balcony doors to the lovely smell of sewage, and the air conditioning was louder than 97 Civic without a muffler. Other than that it was wonderful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient, beautiful beach, great staff

Posted Jul 22, 2014
Pros: view from everywhere
stayed for a long weekend with my adult children. it is close to the airport, but a ways from other sights. having said that, we enjoyed the resort and did not feel the need to tour much. the all inclusive plan includes bus passes if needed, so I was bale to get easily to St. George.
4 out of 5
Recommended
for Everyone
by A verified traveler from evansville In

Nice Hotel

Posted Jul 17, 2014
Staff was friendly and always ready to help. Food was good. But most of our dinning was in town. I'm looking forward to our return trip.
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful escape

Posted Jul 16, 2014
Has everything you need. Beach jacuzzi Caves. Lush tropical plants and fish. Great food