Ratings based on 835 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Jacksonville, Florida
Paradise on earthPosted Oct 8, 2014
From the time I arrived till the time I left, the staff took care of my every need. 5 stars all the way..
for Everyoneby A verified traveler from Brampton, Ontario
Great staffPosted Oct 1, 2014
Pros: Location, easy to get to bus route, nice pool, close to beach, good meals.
Cons: Easier to get small meal, snack
Location: Very easy to catch bus and go to St. George, Hamilton, Ferry, Aquarium, anywhere around the island
We found the staff very friendly, and helpful when asked for information. The concierge, Emis, was extremely professional, knowledgeable, and very helpful. Gave very good directions when asked how to get to an attraction.
for Everyoneby A verified traveler
Excellent location with beach access, & busesPosted Oct 1, 2014
Pros: Location close to airport and public transportation.
Cons: more shuttles
Our rooms were ready, clean, service daily, many dining areas, swimming, snorkeling, boating trips, beautiful views.
for Everyoneby A verified traveler from auburn, NY
Go and enjoy!Posted Sep 29, 2014
Pros: Friendliness was the quality that stands out.
Cons: Make sure the type of room you booked is actually the the type you are given when you check in. Ask at the desk before you go to your assigned room.
Location: Crystal Caves are within in walking distance. Located very near the airport, which is a plus. Bus and ferry transportation accessed in front of resort
We were very pleased with every aspect of our stay. Highly recommend the "all inclusive" package. All food, drinks (alcoholic and nonalcoholic), non motorized sports, all bus and ferry fees, and all entertainment on the premises were included. We were very impressed with the staff. Bartenders, concierges, housekeepers (especially Donna), bell hops, and wait saff all contributed to our phenomenal stay. Take advantage of everything this resort has to offer. The island is beautiful and Grotto Bay Beach Resort is the place to stay!
for Everyoneby A verified traveler
Good service. Very good food.Posted Sep 25, 2014
Very nice place. Not pristine but clean and welcoming. Don't like that you cannot rent a car though. Staff was very professional. Nice beach. Good amenities. Good food. Do the all inclusive.
for Couplesby A verified traveler
Relaxing get awayPosted Sep 23, 2014
Pros: Hotel staff
Location: Bus stop right out front. Passes good on ferries and bus. Great location to St. George
Relaxing close to Saint Georges Ferry service to Hamilton
for Couplesby A verified traveler from Toronto
Long WeekendPosted Sep 22, 2014
Location: not much, 20 min bus ride to town, Limited stores and food places outside of hotel
Nice hotel beautiful beach. If you don't need a full breakfast there is a nice little coffee place with bagels, muffins etc. Calm waters. Had a nice long weekend. Would go back again
for Everyoneby A verified traveler from Pennsylvania
great resort great staff great vacationPosted Sep 22, 2014
Pros: location, activities and staff can't be beat
Location: caves, beaches, forts, local hangouts, airport all within walking distance. Public transportation pick up at main gate with shopping and other activit
2nd visit in 2 years - staff very friendly and accommodating - all inclusive well worth the cost - activities, pool, ocean beach, bars, restaurant and staff the best on the island. will return to same resort every time we visit
for Everyoneby A verified traveler from West Virginia
Great hotel we will be back!Posted Sep 17, 2014
Can't say enough good things. Everyone was wonderful!
for Everyoneby A verified traveler from NJ
NicePosted Sep 16, 2014
Pros: The staff.....the ease of everything.....the concierge informed us in detail of all our island options.
Cons: I would like to suggest...but, the hotel was excellent on its own.
Location: The pool...the beach...St Georges,,,,ahh Bermuda.
The hotel is minutes from the airport and on the bus line and very close to St Georges. The staff actually hugged us good-bye. They couldn't be nicer. The beach is well maintained...perfect. Rooms were clean, well appointed.