Ratings based on 141 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom California

Book this place.

Posted Apr 5, 2015
Excellent experience. Hotel staff was nothing short of exceptional, location was solid, room was perfect - clean, quiet, comfortable. I would recommend to anyone looking for a wonderful experience in Hanoi. Amy and her brother were very welcoming and helped us book our trip to Ha Long bay and Ninh Binh. Breakfast was endless and so good. 10/10 would book again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne, Australia

Very nice boutique hotel in the old quarter

Posted Feb 21, 2015
Pros: Our room was large, well decorated, serviced every day and with good facilities. Breakfasts were excellent and the location was great.
Cons: If we had to find any fault with this hotel it would be the acrylic bath which had surface cracking which could possibly harbour bacteria.
Location: Situated in the old quarter and walking distance to many attractions including the gaol, museums, opera house, Hoan Kiem Lake and the night market.
We upgraded to a family suite. These rooms have large french windows which open onto a small balcony overlooking the front street. This was a good choice as we could view and take in the everyday street life of the locals even when we were relaxing in our large and very comfortable room. The hotel staff were excellent and we could not fault the service including unexpected little extras provided to make our stay more pleasant and memorable. We would have no hesitation in choosing this hotel for future stays in Hanoi.
5 out of 5
Recommended
for Couples
by Eranfrom Israel

Exemplary Service

Posted Feb 14, 2015 on Hotels.com
The service was perhaps the best I've ever had. Every request was responded to promptly and with a smile. Booking Halong Bay was easy and on the way to Sapa they had the bellboy come with us to the train station and make sure we were on the right cabin. They also gave us food for the train ride, unsolicited! Would definitely stay again. Amy, Rose and Vivian were very helpful, friendly and kind.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Karlsruhe

Sehr schönes Hotel im Old Quarter!

Posted Feb 13, 2015
Pros: Der Service, der einem sehr hilfreich zur Seite stand. The staff, which was very helpful and friendly.
Location: Im Old Quarter von Hanoi. Fast alle Sehenswürdigkeiten in Laufnähe.
Das Hotel liegt sehr gut gelegen im Old Quarter von Hanoi. Der Service ist überragend, das Personal sehr freundlich, aufmerksam und zuvorkommend. Die Zimmer sind sehr sauber und groß. Das Frühstück bestand aus einem kleinen aber sehr feinen Frühstücksbuffet und einem zusätzlichen à la Carte Menü (inklusive) - es gab sowohl "American Style Breakfast" wie auch ein traditionell vietnamesischen Frühstück. Insgesamt war es ein sehr schöner Aufenthalt und das Hotel bietet einen wunderbaren Ruhepol zum wusseligen Leben in Hanoi. The hotel is located in the heart of the Old Quarter of Hanoi. The service is great, the staff is very friendly, attentive and obliging. The rooms are very clean and big. The breakfast consists of a "small" but very good buffet and additionally you could order from a delicious à la carte menu (included) - they had american breakfast and traditional vietnamese breakfast available. Altogether we had a great time and the hotel offers a nice point of rest in the busy city of Hanoi.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Hyggeligt lille hotel

Posted Feb 11, 2015 on Hotels.com
Hotellet er super fint og de ansatte hjælper gerne hvis du har problemer + de giver gode tips til hvad man kan se i byen.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London, Canada

Incredible value, superb staff and facility

Posted Feb 8, 2015
Pros: See above. Great for tourists coming to Ha Noi
Cons: Nothing
We arrived to a small from the outside hotel in the old quarter of Ha Noi. The staf welcomed us with tea, gave us the hotel information and led us to our spotless room. The king sized bed had fresh red roses on the bedspread. This ranks on the top of all small hotels we have stayed at. We do not have such value and service in a North America.
5 out of 5
Recommended
for Couples
by Alessandrofrom Mons

tout simplement incroyable

Posted Jan 25, 2015 on Hotels.com
le meilleur rappor qualité prix d hanoi. Nous n avions réservé que 2 nuits et nous avons été reçu comme des rois. Explications et bons conseils sur la ville, decoration spéciale lune de miel, gâteau en chocolat gratuit pour l occasion, the au ginseng gratuit car mon épouse avait mal a la gorge (sans que nous n ayons rien demandé). Nous avons même reçu un cadeau vietnamien gratuitement lors de notre départ. L hotel nous a même upgradé car une meilleure chambre était disponible. Tout simplement incroyable comme accueil. L hotel est bien situé à l extrême ouest du vieux quartier (a 700m a peine de la cathédrale). C est assez proche pour rejoindre les rues plus animées en un rien de temps et assez éloigné pour être plus au calme que dans Hang Bac par exemple.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver, BC

Great Hotel, Great Staff

Posted Jan 16, 2015
The Staff at this hotel is what makes it great. Very friendly, very welcoming and full of recommendations.
5 out of 5
Recommended
for Everyone
by A verified traveler

good location, easy to walk everywhere

Posted Jan 14, 2015
Pros: everything!
Cons: no thing
Location: walk thru old city and all its sights
Staff were unbelievably friendly and helpful, breakfasts were excellent
5 out of 5
Recommended
for Business Travelers
by ratchanidafrom hawthorn

the best hotels

Posted Jan 10, 2015 on Hotels.com
Once of the best hotels