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Hanoi E Central Hotel
4.0 star property

Lakefront hotel connected to a shopping center in Old Quarter with spa services

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hanoi E Central Hotel

Panoramic Suite | Premium bedding, memory foam beds, minibar, desk
Exterior detail
Panoramic Suite | View from room
Buffet
Reception
Reviews
9.6

Exceptional

Popular amenities

  • SpaSpaSpa
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
18A Lo Su Street, Hoan Kiem Dist, Hanoi, 10000
  • Popular LocationHanoi Old Town Night Market8 min walk
  • Popular LocationHoan Kiem Lake10 min walk
  • Popular LocationHanoi Opera House10 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)40 min drive
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Room options

Deluxe Room, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Pillow menu
Memory foam bed
Blackout drapes/curtains
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

Panoramic Suite

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Pillow menu
2 bedrooms
  • 699 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

Family Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Superior King Room without Window

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Pillow menu
Memory foam bed
Blackout drapes/curtains
Premium bedding
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 290 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

Similar properties

About the neighborhood

Hanoi

Located on a lake, Hanoi E Central Hotel is in Old Quarter neighborhood and is connected to a shopping center. O Quan Chuong and Ho Chi Minh Mausoleum are notable landmarks, and the area's natural beauty can be seen at Hoan Kiem Lake and West Lake. Food Street Tong Duy Tan and Hanoi Botanical Garden are also worth visiting.

What's nearby

  • Thang Long Water Puppet Theatre - 3 min walk
  • Hanoi Old Town Night Market - 8 min walk
  • Hoan Kiem Lake - 10 min walk
  • Hanoi Opera House - 10 min walk
  • Dong Xuan Market - 14 min walk

Getting around

  • Hanoi Long Bien Station - 17 min walk
  • Noi Bai Intl. Airport (HAN) - 38 min drive

Restaurants

  • Hoa 10 Giờ - Floral & Book Cafe - Hàng Vôi - 1 min walk
  • Namaste Hanoi - 1 min walk
  • Little India - Hàng Tre - 1 min walk
  • Bánh Mì Bà Dần - 1 min walk
  • Bánh Xèo Zòn - Lò Sũ

About this property

Hanoi E Central Hotel

Upscale hotel near Hoan Kiem Lake
Close to Thang Long Water Puppet Theatre and Hanoi Old Town Night Market, Hanoi E Central Hotel provides a terrace, a library, and dry cleaning/laundry services. The on-site restaurant, Cha Ca Lang restaurant, offers breakfast, lunch, and dinner. In addition to a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • Valet parking (surcharge), a roundtrip airport shuttle (surcharge), and express check-in
  • Babysitting (surcharge), free newspapers, and a porter/bellhop
  • Tour/ticket assistance, a front-desk safe, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at Hanoi E Central Hotel feature comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning.
More amenities include:
  • Memory foam beds and rollaway/extra beds (surcharge)
  • Bathrooms with free toiletries and hair dryers
  • 32-inch HDTVs with premium channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Valet parking on site (VND 300,000 per night)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cha Ca Lang restaurant

Things to do

  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On a lake
  • Terrace

Spa

  • Spa services

Accessibility

  • No elevator

More

  • 1 building
  • 9 floors
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 480000.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 912000 per vehicle (roundtrip, maximum occupancy 2)
  • Valet parking fee: VND 300000 per night
  • Rollaway bed fee: VND 480000.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property

Property is also known as

Elegance Emerald
Elegance Emerald Hanoi
Elegance Emerald Hotel
Elegance Emerald Hotel Hanoi
Emerald Hanoi
Hanoi Elegance Emerald
Hanoi Elegance Emerald Hotel
Hanoi Emerald Elegance Hotel
Hanoi Emerald Hotel
Hotel Elegance Emerald Hanoi
E Central Hotel
Hanoi E Central
Hanoi E Central Hotel Hotel
Hanoi E Central Hotel Hanoi
Hanoi E Central Hotel Hotel Hanoi

Frequently asked questions

Is Hanoi E Central Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hanoi E Central Hotel?

As of May 1, 2024, prices found for a 1-night stay for 2 adults at Hanoi E Central Hotel on May 5, 2024 start from $41.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hanoi E Central Hotel?

Valet parking is available for VND 300000 per night.

What time is check-in at Hanoi E Central Hotel?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Hanoi E Central Hotel?

Check-out is at noon.

Does Hanoi E Central Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 912000 per vehicle applies.

Where is Hanoi E Central Hotel located?

Located in Old Quarter, this hotel is within a 10-minute walk of Thang Long Water Puppet Theatre, Hoan Kiem Lake, and Hanoi Old Town Night Market. Hanoi Opera House and O Quan Chuong are also within 15 minutes. Hanoi Long Bien Station is 17 minutes by foot and Hanoi Railway Station is 25 minutes.

Hanoi E Central Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 270 out of 338 reviews" "
Rating 8 - Good. 58 out of 338 reviews" "
Rating 6 - Okay. 7 out of 338 reviews" "
Rating 4 - Poor. 2 out of 338 reviews" "
Rating 2 - Terrible. 1 out of 338 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Joe

Disliked: Cleanliness, amenities, property conditions & facilities
breakfast not too many choices wifi really sucks the hotel was ok I stayed at other hotel much better close to every things. Won’t come back again.
Stayed 3 nights in Apr 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service
Good location…fairly quiet street; can get to central part of old town with 5-6 minute walk. Staff is friendly and helpful. Older hotel but overall clean. You can exchange dollars to VND no charge. Just let front desk know ahead of time to ensure they have VND available.
Stayed 5 nights in Feb 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, neighborhood a bit loud but that is Asia. A good value hotel ...not a hostel, not the Metropol.
Stayed 3 nights in Jan 2024

10/10 Excellent

Puilan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, walkable to any tour spots, a lot of restaurants around, hotel provided a list of Vietnamese food in English and Vietnamese name, so I could understand what to order when I went out; free storage suitcase, free breakfast
Stayed 1 night in Jan 2024

10/10 Excellent

Yeo-Re

very friendly and accomodating
Stayed 1 night in Nov 2023

10/10 Excellent

K.D

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location with a 5 star is deserving of this remarkable and beautiful hotel, A Big Thank You to the ambassador to their hotel by the name of "Lily". You can be assured of her warm and genuine smile and will put, any weary Traveller at ease. Her remarkable peoples, touch is infectious and the happiness from everyone staying there shows. We would definitely recommend, anyone coming to Hanoi to experience this centrally located hotel. You would be spoilt for choice. Food to clothings to souvenirs are lined along every street you walk. The staffs are very well mannered, smartly dressed and caters to your every need if you need any advise or help. A BIG THANK YOU TO EVERYONE AT Hanoi E Central Hotel. A Memory of a Lifetime.
Stayed 4 nights in Jun 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, clean, reasonably-priced digs in Hanoi
This small hotel was our Hanoi home away from home, off and on, for 2 weeks. Excellent location in the Old Quarter of Hanoi, just outside the main tourist section. Close to the lake, shops, and restaurants. Clean and quiet, with a nice breakfast. The staff was excellent - whether for booking tours, tickets, limousines and Grab rides, or re-arranging our scheduled stay - and after various excursions out of town we were welcomed back as old friends. Hanoi E Central is one of the reasons we'll carry fond memories of our visit to Viet Nam back home. Thanks to Lily and all the rest of the hotel staff!
Stayed 5 nights in Apr 2023

10/10 Excellent

lisa

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nicest and central hotel in Old Quarter. Hotel arranged all kind of trip for My family, good service and good prices…
Stayed 1 night in Apr 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smelly!
Hotel is definitely 2 stars. not 4 stars. Room and lobby smells of sewage.
Stayed 3 nights in Mar 2023

10/10 Excellent

Matt

Traveled with family
Liked: Staff & service
Great service!
This review is all about the service and not the hotel as much. We were originally scheduled to stay here but because of eVisa delays due to Tet we were unable to make our original trip work. However Mai was able to walk us through the changing schedule and helped us rebook our transfers and food tour. She was amazing and even transfered us to a sister hotel at a discounted price since with our new date, our rooms weren't available. So we can't comment on this hotel since we didn't stay there but the sister hotel was good and the staff amazing so with the same management I'd assume this hotel would have been good as well.
Stayed 2 nights in Jan 2023