Lenox Vacations from $202

Our stay was excellent! The staff was very professional, courteous and kind. My husband and I were in Syracuse for a funeral, and the front desk representative was extremely hospitable, making sure my family was comfortable as we gathered in the lobby near the fireplace with our extended family after the funeral service. The hallways were quiet, and we had a very restful sleep. Our rooms were very clean and comfortable. Furniture was outdated, but it was not a problem for us. There was evidence of many other upgrades in the lobby: a fantastic coffee machine with complimentary coffee 24 hours a day. The breakfast was great and plentiful. Overall, we enjoyed our 2-day stay and if we need accommodations in Syracuse again, we will go back there!

Convenient location. Restaurant is nice. Had the king suite which was a nice room. Unfortunately had no hot water 2 days in a row for showers. No compensation. Over $500 stay and no hot water. Wasn’t happy.

Credit card machine wasn’t working they needed to manually put in the numbers

The property was gorgeous the staff was friendly and they had a great restaurant bar area. The only thing I didn’t like was both nights I stayed, there were children running and screaming up and down all the halls/floors of the hotel and bc of the layout it was echoing throughout the whole place. I had to get up early Saturday morning and tried to see if there was anything the front desk could do but they said they couldn’t do anything until after 10 pm.

The room smelt musty.