Terrace/patio

Reviews of Hôtel Alt Montréal

3 out of 5
Hôtel Alt Montréal
120 Peel Street, Montreal, QC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 698 out of 1003 reviews" "
Rating 8 - Good. 246 out of 1003 reviews" "
Rating 6 - Okay. 33 out of 1003 reviews" "
Rating 4 - Poor. 14 out of 1003 reviews" "
Rating 2 - Terrible. 12 out of 1003 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nabeela

Liked: Cleanliness, staff & service, property conditions & facilities
Easy stay, friendly staff and clean room Thanks?
Stayed 2 nights in May 2024

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Amanda

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The room was nice but not very clean. There was blood on our shower curtain and long black hair on the walls in the shower. They changed the curtain when we complained but they should have done more.
Stayed 2 nights in Mar 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Jean-Philippe

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Apr 2024

6/10 Okay

Anthony

Stayed 1 night in Apr 2024

10/10 Excellent

Josh

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel had great staff, room was huge and well-appointed. Comfortable bed. Good value. Only thing wrong was it seemed to lack a towel hook.
Stayed 2 nights in Apr 2024

8/10 Good

Regina

Traveled with group, Traveled with family
Very clean, comfortable rooms. Front desk was friendly and helpful. Great location, in walking distance to the Bell Arena and other attractions.
Stayed 2 nights in Apr 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
good location
Stayed 2 nights in Apr 2024

10/10 Excellent

Silvana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Francis, Québec

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best choice
Stayed 1 night in Mar 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Non
Stayed 1 night in Apr 2024

8/10 Good

Dianna

Stayed 3 nights in Mar 2024

10/10 Excellent

Silvana

Stayed 1 night in Apr 2024

10/10 Excellent

William

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Kris

Stayed 1 night in Mar 2024

10/10 Excellent

Deepak

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was easy checkin and checkout , and flexable with my checkin time
Stayed 1 night in Mar 2024
Response from Your front desk team on Apr 20, 2024
Dear Deepak,Thank you for taking the time to share your feedback about your recent stay at our hotel in Griffintown. We are thrilled to hear that you enjoyed your experience, and that our staff was able to make your check-in and check-out as smooth and convenient as possible.We appreciate your positive feedback and hope to have the opportunity to welcome you back again soon.Warm regards,

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All excellent
Stayed 1 night in Mar 2024

10/10 Excellent

Matthieu

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

Alphonsus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to my event at New City Gas
Stayed 1 night in Mar 2024
Response from Your front desk team on Mar 22, 2024
Dear Alphonsus,We're delighted that you found our location convenient for your event at New City Gas! It truly is an incredible venue for experiencing Montreal's vibrant nightlife. Being so close is definitely advantageous; you might even consider leaving your coat at the hotel to skip the coat check hassle! We appreciate your positive feedback and hope to welcome you back for another memorable stay.

10/10 Excellent

Chantale

Stayed 1 night in Mar 2024

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I did like the area was a little more neighborhood like than being right downtown. The walk wasn’t too far and Rue Peel made it easy to find our street. A couple challenges were breakfast was not included so that added a lot of cost. With paying extra for parking and breakfast the cost was over $350 a week night. This was a lot for a hotel room that was not on weekend and just outside of downtown. Seemed like it was going to be reasonably costed when we booked it, but fees and other charges exploded the overall cost.
Stayed 3 nights in Feb 2024
Response from Your front desk team on Mar 22, 2024
Thank you for sharing your feedback, Keith! We're delighted to hear you appreciated the neighborhood vibe of Griffintown and found our location convenient for your needs in Montreal. We understand your concerns about the additional costs for breakfast and parking. The parking being independent from the hotel, we do not have the power to lower the cost nor to include it in our room rate. It's also worth noting that the 26 CAD per 24 hours rate is within the average for indoor parking in the area, although we understand it can add up. We strive to offer competitive rates while maintaining the quality of our services. We hope to welcome you back soon and provide an even better experience!. Best regards,

10/10 Excellent

Yu Ting

Stayed 1 night in Feb 2024

10/10 Excellent

Rita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of Griffintown, just beautiful
Stayed 1 night in Feb 2024
Response from Your front desk team on Mar 22, 2024
Thank you for your kind words, Rita! We're delighted you enjoyed our location. Griffintown truly offers a vibrant atmosphere and we are glad you could make most of it. We hope to welcome you back soon for another memorable stay! :) Warm regards,

10/10 Excellent

Yee Ming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Dion

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent proximity to restaurants and especially the Bell Centre.
Stayed 3 nights in Feb 2024
Response from Your front desk team on Mar 22, 2024
Thank you for sharing your experience! We're delighted to hear that our hotel's location was convenient for you, especially with its close proximity to many restaurants and the Bell Centre. Go Habs Go !

10/10 Excellent

Barbara A, RED EARTH CREEK

Traveled with family
Liked: Amenities
Very modern. Well kept. Very helpful and friendly staff.
Stayed 1 night in Feb 2024
Response from Your front desk team on Mar 22, 2024
Dear Barbara A,Thank you for sharing your positive experience at our hotel. We're delighted to hear that you found our establishment modern and well-maintained. Our team takes pride in providing helpful and friendly service to all our guests. Your feedback motivates us to continue delivering exceptional experiences. We look forward to welcoming you back soon for another enjoyable stay.Warm regards,

10/10 Excellent

Mélodie

Stayed 1 night in Feb 2024

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Shana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First time staying here - the hotel and room were wonderful. Clean and spacious. Very quiet. Great dining options within walking distance.
Stayed 2 nights in Feb 2024
Response from Your front desk team on Feb 7, 2024
Dear Shana,Thank you for choosing to stay with us! We're delighted to hear that your first experience at our hotel was wonderful. It's fantastic that you found the rooms clean, spacious, and the ambiance calm. We're pleased you have discovered great dining options within walking distance. We appreciate your positive feedback and hope to welcome you back for another enjoyable stay !Warm regards,

10/10 Excellent

Jean-Michel

Stayed 1 night in Jan 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Pierre-Yves

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Laura, massapequa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
staff was super friendly and helpful. small snafu checking in, but cleared up easily enough. only complaint was that nespresso machine was not working properly, and told front desk, left a note for housekeeping (in both english and french) to please replace - and it never got replaced. front desk was nice enough to comp coffee, except on the last day, when I have 3 charges for coffee on my bill (?)
Stayed 3 nights in Jan 2024
Response from Front desk on Jan 9, 2024
Good evening Ms Mastroberti,Sorry to hear about the inconvenience you had with the coffee machine within your stay. We will remove the charges and put back the funds to your credit card without any problem. Thank you staying with us and good day

10/10 Excellent

Nancy

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

ZIXUAN

Traveled with family and small children
Liked: Amenities
The room is very clean, and the location is very convenient
Stayed 1 night in Dec 2023
Response from Your front desk team on Jan 18, 2024
Dear Zixuan,Thank you for taking the time to share your feedback! We're delighted to hear that you found our rooms exceptionally clean and enjoyed the convenient location between downtown Montreal and the Old Port. Your positive comments truly motivate our team to continue delivering top-notch service. If you have any specific suggestions or preferences for your next stay, please feel free to share. We look forward to welcoming you back soon!Warm regards,

10/10 Excellent

Yanick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Adnan

Stayed 3 nights in Dec 2023

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 1 night in Dec 2023
Response from Your front desk team on Jan 18, 2024
Dear Nick,Thank you for your kind words! We're delighted to hear you had a positive experience with our friendly staff ! You made our job easy being such a lovely guest yourself :) !!We look forward to welcoming you back soon when you visit Montreal again Warm regards,

10/10 Excellent

Kiratpal

Liked: Amenities, property conditions & facilities
Good service
Stayed 1 night in Dec 2023
Response from Your front desk team on Jan 18, 2024
Dear Kiraptal,Thank you for sharing your positive experience! We're thrilled to hear you enjoyed our service. Your feedback inspires us to continue doing our best every day to deliver excellence :) We look forward to welcoming you back soon in Montreal ! Warm regards,

10/10 Excellent

Jerome

Stayed 1 night in Dec 2023

10/10 Excellent

Cynthia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Savignac

Stayed 1 night in Dec 2023