The Superior Room, 2 Queen Beds | Premium bedding, desk, iron/ironing board, rollaway beds
Check availability

Reviews of Hotel Espresso Montreal Downtown

3 out of 5
Hotel Espresso Montreal Downtown
1005 rue Guy, Montreal, QC

Reviews

7.4

Good

Rating 10 - Excellent. 459 out of 1782 reviews" "
Rating 8 - Good. 653 out of 1782 reviews" "
Rating 6 - Okay. 368 out of 1782 reviews" "
Rating 4 - Poor. 184 out of 1782 reviews" "
Rating 2 - Terrible. 118 out of 1782 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Jeetender

Liked: Cleanliness, property conditions & facilities
Overall the stay was good. Attraction were nearby.
Stayed 2 nights in May 2024
Response from DVP on May 20, 2024
Hello JeetenderThank you very much for your review

6/10 Okay

Elaine

Traveled with group
Disliked: Amenities, property conditions & facilities
Property it’s ok in online so neat and nice but in real not impressive.thank you anyway!Staff during check in not too friendly but during nice staff.
Stayed 1 night in May 2024
Response from DVP on May 20, 2024
Hello Elaine Thank you very much for your review

4/10 Poor

Krishan

Disliked: Cleanliness, property conditions & facilities
Didn’t feel safe at times
Stayed 2 nights in May 2024
Response from DVP on May 20, 2024
Hello KrishanThank you very much for your review

6/10 Okay

joilette

Traveled with group
Disliked: Property conditions & facilities
Too many people standing in front and in lobby. Hotel looks old but customer service was great and they were friendly.
Stayed 2 nights in May 2024
Response from DVP on May 20, 2024
Hello Joliette Thank you very much for your review

10/10 Excellent

Fitra

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable stay for the price point, friendly staff, complimentary coffee
Stayed 1 night in May 2024
Response from DVP on May 20, 2024
Hello FitraThank you very much for your review

10/10 Excellent

Michele

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really nice room
Stayed 1 night in Mar 2024
Response from DVP on May 16, 2024
Hello Michèle Thank you very much for your review

10/10 Excellent

Boy

Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in Apr 2024
Response from DVP on May 10, 2024
Hello BoyThank you very much for your review

10/10 Excellent

Justin

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Large puddle of puke at front door
Stayed 1 night in May 2024
Response from DVP on May 6, 2024
Hello JustinThank you very much for your review

10/10 Excellent

Emily

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and perfect for having concert tickets to centre bell since it’s less than a 5 minute walk away.
Stayed 2 nights in Apr 2024
Response from DVP on May 2, 2024
Hello EmilyThank you very much for your review

10/10 Excellent

Carole

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from DVP on Apr 30, 2024
Bonjour CaroleMerci beaucoup pour vos commentaires

4/10 Poor

Ksenia

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The room was not at all as advertised. Overbearing smell of covering up smell. The walls in the shower were dirty and had hair on the walls from previous people. The floor was also very dirty. People hanging out in the front lobby and stairs was a little weird, felt uncomfortable. Staff was friendly.
Stayed 1 night in Apr 2024
Response from DVP on Apr 28, 2024
Hello KseniaThank you very much for your review

4/10 Poor

Emma

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
the room was not clean, did not use the shower as it looked like if we did use it we would catch a disease from it
Stayed 1 night in Apr 2024
Response from DVP on Apr 27, 2024
Hello EmmaThank you very much for your review

8/10 Good

Shannon

Stayed 1 night in Apr 2024
Response from DVP on May 16, 2024
Hello Shannon Thank you very much for your review

10/10 Excellent

Leah

Traveled with group
Liked: Amenities, property conditions & facilities
Travelled from NS for a concert at the Bell Centre. Everything was a 5-10 minutes walking distance from the hotel. Clean bedding, comfy rooms, and hot water! Worth the second stay at this hotel, and should we ever return to the city, here is where we will stay again. Thank you again for keeping us warm and cozy !
Stayed 2 nights in Apr 2024
Response from DVP on Apr 23, 2024
Hello LeahThank you very much for your review

8/10 Good

Scott

Good value and great location. Staff fixed issues very quickly.
Stayed 2 nights in Apr 2024
Response from DVP on Apr 27, 2024
Hello ScottThank you very much for your review

10/10 Excellent

Arif

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very accommodating, great staff #Asif
Stayed 1 night in Apr 2024
Response from DVP on Apr 21, 2024
Hello ArifThank you very much for your review

6/10 Okay

Amy

Traveled with family
Liked: Amenities
Overall not a bad hotel and in a good location. Very quick walk to Bell Centre, quick walk to bus stops and other surrounding amenities. 20 minute walk to shopping areas and Eaton Centre. The hotel had a strange smell when we arrived and it carried through the whole hotel as we were on the 4th floor. Our room was fine. The bathroom had a few flaws, sink slowly drained, toilet took forever to fill back up with water so it only flushed every so often. There was old hair on the walls of the shower. Linens and towels were fine. Beds/pillows are comfy. Not a lot of lighting but wasn’t as issue with the amount of time we spent in the room. It was great to have a microwave/fridge/coffee maker in the room.
Stayed 2 nights in Apr 2024
Response from DVP on Apr 21, 2024
Hello AmyThank you very much for your review

8/10 Good

Brooklynn

Traveled with group
Liked: Cleanliness
Very comfy beds
Stayed 1 night in Apr 2024
Response from DVP on Apr 21, 2024
Hello BrooklynnThank you very much for your review

4/10 Poor

Alexandre

Disliked: Cleanliness, property conditions & facilities
The room was dirty, would not recommand
Stayed 1 night in Apr 2024
Response from DVP on Apr 21, 2024
Hello Alexandre Thank you very much for your review

8/10 Good

Louis

Liked: Cleanliness, property conditions & facilities
Pool and restaurant wasn’t open during my stay but other than that it was a nice stay
Stayed 3 nights in Apr 2024
Response from DVP on Apr 18, 2024
Hello Louis Thank you very much for your review

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, property conditions & facilities
Hotel was clean.....the restaurant was closed for some reason, so we had to go out to eat, but found a great spot nearby.
Stayed 1 night in Apr 2024
Response from DVP on Apr 17, 2024
Hello AndreaThank you very much for your review

10/10 Excellent

Camille

Stayed 1 night in Apr 2024
Response from DVP on Apr 17, 2024
Bonjour CamilleMerci Beaucoup pour vos commentaires

4/10 Poor

Laura

Stayed 3 nights in Mar 2024
Response from DVP on Apr 17, 2024
Hello LauraThank you very much for your review

4/10 Poor

Faisal

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There is not much to like about this place it was a waste of time and money
Stayed 3 nights in Apr 2024
Response from DVP on Apr 16, 2024
Hello FaisalThank you very much for your review

6/10 Okay

Rachel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from DVP on Apr 17, 2024
Hello RachelThank you very much for your review

6/10 Okay

Rachel

Traveled with partner
Liked: Cleanliness
Room was fine but it is unlike what is pictured. We also heard people yelling in the halls and slamming doors until 3am. Security tried to diffuse the situation multiple times but the noise continued. The restaurant and bar was also not open during our stay. The hotel is in a great location especially if attending events at the Bell Centre. Public transit was easily accessible and within walking distance. Okay place to stay if you don’t mind the noise. Although, I don’t think I would return.
Stayed 2 nights in Apr 2024
Response from DVP on Apr 15, 2024
Hello RachelThank you very much for your review

6/10 Okay

Adeline

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from DVP on Apr 15, 2024
Bonjour AdelineMerci beaucoup pour vos commentaires

2/10 Terrible

Brandon

Disliked: Cleanliness
Stayed 2 nights in Apr 2024
Response from DVP on Apr 15, 2024
Hello. BrandonThank you very much for your review

10/10 Excellent

Annmarie

Stayed 1 night in Apr 2024
Response from DVP on May 5, 2024
Bonjour AnnmarieMerci beaucoup pour vos commentaires

8/10 Good

lester

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Always a nice place to stay for a reasonable price
Stayed 1 night in Feb 2024
Response from DVP on Apr 14, 2024
Hello LesterThank you very much for your review

2/10 Terrible

Karim

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from DVP on Apr 15, 2024
Hello KarimThank you very much for your review

10/10 Excellent

Jesse

Stayed 1 night in Mar 2024
Response from DVP on Apr 14, 2024
Hello JesseThank you very much for your review

6/10 Okay

adrien

Traveled with family
Liked: Cleanliness, property conditions & facilities
I like that parking was available at this location
Stayed 1 night in Apr 2024
Response from DVP on Apr 14, 2024
Hello AdrienThank you very much for your review

4/10 Poor

Poasie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The smell of cigarettes on hallway, no cleaning service, no swimming pool
Stayed 5 nights in Apr 2024
Response from DVP on Apr 11, 2024
Hello PoasieThank you very much for your review

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Property was close to all amenities, check in and out was easy and fast, always a taxi outside to take you anywhere. Downfall when we went…no bar or restaurant as they were both closed for Reno’s.
Stayed 2 nights in Apr 2024
Response from DVP on Apr 9, 2024
Hello Patricia Thank you very much for your review

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities
Really amazing place
Stayed 1 night in Apr 2024
Response from DVP on Apr 9, 2024
Hello William Thank you very much for your review

8/10 Good

JOSEE

Traveled with group
Liked: Cleanliness
Disliked: Amenities
Great location if going to BellCentre
Stayed 2 nights in Apr 2024
Response from DVP on Apr 9, 2024
Bonjour JoseeMerci beaucoup pour vos commentaires

4/10 Poor

Janie

Traveled with partner
The people were friendly and the room smelled clean. Barely any parking, a lot of noise and yelling during the night, no ice on our floor and quite a few outlets and light in the room didn’t work.
Stayed 1 night in Apr 2024
Response from DVP on Apr 9, 2024
Hello JanieThank you very much for your review

8/10 Good

Sally

Traveled with family
Liked: Property conditions & facilities
It was ok, nothing fancy No restaurant in the hotel or close to he hotel Overall not too bad
Stayed 2 nights in Apr 2024
Response from DVP on Apr 9, 2024
Hello SallyThank you very much for your review

8/10 Good

Meggan

Liked: Cleanliness, property conditions & facilities
Found it quite noisy at night - that was other guests fault not property. Would have loved to have an option for breakfast in the mornings.
Stayed 3 nights in Apr 2024
Response from DVP on Apr 9, 2024
Hello MegganThank you very much for your review

6/10 Okay

Lisa

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from DVP on Apr 9, 2024
Hello LisaThank you very much for your review

8/10 Good

Anthony, Harrowsmith

Traveled with family
Liked: Cleanliness
Close to Bell Centre for events
Stayed 1 night in Mar 2024
Response from DVP on Apr 7, 2024
Hello AnthonyThank you very much for your review

6/10 Okay

Terry

Traveled with family
Liked: Cleanliness, property conditions & facilities
Good value accommodation close to the Bell Centre.
Stayed 2 nights in Mar 2024
Response from DVP on Apr 1, 2024
Hello TerryThank you very much for your review

6/10 Okay

Darlene

Liked: Cleanliness
Parking too expensive.
Stayed 1 night in Mar 2024
Response from DVP on Mar 31, 2024
Hello DarleneThank you very much for your review

4/10 Poor

Vanessa

Traveled with family
Disliked: Cleanliness, property conditions & facilities
We found nasty red stains under night table all over the wall, elevators slow and doors seemed to struggle to open, wasn’t the friendliest of staff
Response from DVP on Mar 31, 2024
Hello VanessaThank you very much for your review

10/10 Excellent

Mark

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel very clean and beds were comfortable. We had a couple issues with the satellite TV and a little bit of noise from the elevator at night. Other than that it was perfect.
Stayed 2 nights in Mar 2024
Response from DVP on Mar 30, 2024
Hello MarkThank you very much for your review

8/10 Good

Gabrielle Sophia

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from DVP on Mar 30, 2024
Hello Gabrielle SophiaThank you very much for your review

8/10 Good

John

Traveled with family and small children, Traveled with family
Quick and easy check in
Stayed 1 night in Mar 2024
Response from DVP on Mar 29, 2024
Hello JohnThank you very much for your review

6/10 Okay

Margaret

Stayed 1 night in Mar 2024
Response from DVP on Mar 29, 2024
Hello MargaretThank you very much for your review

10/10 Excellent

Mackenzie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were super helpful! We had a great stay at this hotel. Walking distance from Centre Bell & the train station. There were also lots of great restaurants near by.
Stayed 1 night in Mar 2024
Response from DVP on Mar 28, 2024
Hello MackenzieThank you very much for your review