Ratings based on 759 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
86% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from New York

Ideal hotel for seeing the sights in New York

Posted Oct 16, 2014
Hotel ideally situated in Manhattan. All staff very friendly and helpful. Would definitely stay again.
2 out of 5
by A verified traveler

Just disappointing

Posted Oct 13, 2014
The hotel is terribly old, old carpets, old furniture, old AC, old and uncomfortable mattress. most of the rooms has a very small windows facing a small dirty patio and the rooms are terribly dark. mattress are very old and uncomfortable and the halls the carpets seems very old and dirty. I would not recommend AT ALL.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Comfortable hotel in good location

Posted Oct 6, 2014
Pros: quiet, clean and comfortable bed.
Cons: disliked breakfast with plastic knives and spoons.
Location: plenty of shops and places to eat, subway 1 minute away.
I was looking for a not too expensive hotel for a business trip and was very satisfied. I had a room on the 10th floor which was fairly small but ok. It was clean and had coffee making facilities and a fridge. Breakfast was included which was a basic continental server on plastic plates with plastic knives and forks. The hotel staff were efficient. The decoration was basic. The location was handy for my office and within walking distance of places to eat and the subway. Overall value for money.
4 out of 5
Recommended
for Everyone
by A verified traveler

Room size

Posted Oct 4, 2014
The rooms are not updated nor spacious. Other than that, the staff was very friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from toronto, canada

I will be back

Posted Sep 6, 2014
All staff are courteous,eager to help. As a guest, I don't think I could ask for more for their services. I've been to five star hotels, but I never felt such personal touch. I would be happier if I didn't have to bear with the smell from the restaurant downstairs. But the level of services I received definitely made up for this. The location is a plus too.
2 out of 5
by A verified traveler from NY

Like a hospital

Posted Aug 9, 2014
The pictures look NOTHING like what my room was. The ceiling reminded me of those hospital panels, and the white light made everything extra sterile. There was no natural light at any time of day. But at least it was clean, although a little old. The elevators were old
3 out of 5
Recommended
for Everyone
by A verified traveler

good price

Posted Aug 8, 2014
Pros: It is ok
The room is small, but location is good. It is cheap and good for a solo traveller.
3 out of 5
by A verified traveler from Massachusetts

Too small room size and great location

Posted Aug 4, 2014
Barely walk in the hall to the room from the elevator. Not easy to get in the elevator because of one elevator in the whole building.
3 out of 5
Recommended
for Everyone
by A verified traveler

Great price for the quality and services.

Posted Jul 21, 2014
Cons: Better parking partner with 24/7 service, instead of 6am - 12 midnight; especially for Manhattan.
Location: It is near as in more than four large NYC city blocks away from Korea Town and Madison Square Garden.
The stay was not bad, rooms were small but the price was great. Rooms were clean, staff friendly and helpful. I would book again if the parking partner has 24 hour service.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 20, 2014
This hotel is in a great location!!!!!!!!!!!!!!!!!!!!!