Ratings based on 443 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
78% of guests recommend
3.4 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Average hotel fairly close to JFK

Posted Aug 13, 2014
This was a decent hotel to flop down in after getting off a flight at JFK, but no more than that. It's about a 15 minute drive from the airport. Our room was noisy - it's right by a train line - and inside it was pretty outdated.
5 out of 5
Recommended
for Everyone
by A verified traveler from south dakota

Really quick service

Posted Aug 12, 2014
The things is all the hotel staff and all are like really helpful and are ready help if you you are looking for a hotel in average price and want to have good value for money this will be your best choice room and bathroom are really clean with all the facilities one want it's here!!!! Really happy with the service and hotel and above all instead of being close to street and railway line it's really calm Bcz of air tight windows!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel

Posted Jul 26, 2014
The hotel is well situated. Clean & comfortable room.The only negative point is that the WIFI connection doesnt work everywhere in the room. You have to stand close to the corridor to get a good signal.
1 out of 5
by A verified traveler from los angeles

Spend the extra bucks and stay somewhere else

Posted Jul 21, 2014
Pros: -location right across from the queens village Long Island railroad stop -free wifi -refrigerator in room -flat screen tv Cons: -sketchy clientele -Pot smell in hallways -area a little shady -loud for the light sleeper -hotel furniture; dated, stained and ripped -price too expensive for what you get
1 out of 5
by sara from Montreal

Just don't!

Posted Jun 30, 2014
Pros: Staff reacted quickly when i complained about the noise.
Cons: Cleanliness and curtains.
Location: Absolutely nothing....Queens village isn't a pleasant place.
Queens village isn't a pleasant neighbourhood of Queens....plus you have to take the train daily to go to NYC and not the subway...so almost 20 dollars only to get in and out of the neighbourhood. Very poor breakfast and unpleasant smells due to uncleanliness....i had a problem with the noise since you can hear your neighbours TV if high, and the curtains don't cover the windows entirely, that was another problem at night since there are a lot of lights around the hotel.
5 out of 5
Recommended
for Everyone
by Ashley from Virginia Beach, VA

Love this hotel.

Posted Jun 13, 2014
Pros: Family oriented, comfortable & clean.
Cons: More breakfast choices.
We loved this hotel. Very comfortable and reasonable price. Family oriented business. We will definitely come back!
3 out of 5
Recommended
for Everyone
by tropic gyal

Ok hotel

Posted Jun 4, 2014
Overall its a good hotel. Its situated close to the highway so its easy to go around. Theres a few restaurant close by. The breakfest is the strick min, mini bagel &coffee thats it.
5 out of 5
Recommended
for Families
by A verified traveler

Loved the stay, better than expected

Posted May 30, 2014
Pros: Convenience to LIRR, access to 495, free Parking.
Cons: Hallway renovation completed and well lit
Location: Dollar Store to buy Souviniers next block from Hotel; LIRR 1 1/2 Block from Hotel, which connects you to Metro/Subway. Very Handy.
Reception lady, whole staff provided excellent service with smile. It appeared some renovations in Hallway were in progress but did not disturb us, we were group of four, came to see N Y City and surroundings. Perfect access to LIRR within one and a half Block. Indian Restaurants within 2 Miles. I will return again from Ontario Canada Price is right, reasonably good breakfast and ample variety except for cream cheese, it was not on the counter but if you asked for it you would get it, perhaps from freezer..
5 out of 5
Recommended
for Couples
by Maura

This traveler left a rating score only Posted May 13, 2014 on Hotels.com
2 out of 5
by Kathleen from Boston

Room smelled like cigarettes

Posted May 12, 2014
Pros: Friendly staff
Cons: Improve on their cleanliness and lower their price.
Location: The hotel is in Queens Village. The Aqueduct is near by. The neighborhood is very modest. The hotel is way too pricy for such neighborhood.
We requested a non-smoking room and ended up being in a room that smelled badly like cigarettes. The bathroom sink was covered with a red stain. The bed was uncomfortable. But on the bright side, the hotel staff was extremely friendly.