4/10 Poor
Stacee, Oklahoma City
Traveled with pets, Traveled with family
Apr 13, 2024
Disliked: Cleanliness, staff & service, amenities
I have stayed at this hotel several times, and since Motel 6 took over, it has become a terrible place to stay. The staff is rude and does not care about the customer at all. It's all about the money for them. To extend your stay, you have to check in thru them. If you extend your stay thru a third party like Expedia, they make you pay 20.00 for early check in or you have to check out at 11 and come back at 3. But if you pay directly to them and pay a higher fee, then you don't have to pay the 20. It's a liar lose situation. The noise outside of the rooms is crazy ridiculous. Screaming and hollering all of the time. The last day we stayed there, I was at the hospital and called them and asked them if I could have an extra hour to get back to pay them and they told me no, that if I didn't want to check out, I had to be there by 1130 in order to pay or would lose my deposit. There was mold all over the bathtub, holes in the walls, and the toilet barely worked. For the price of this hotel I definitely expected more. And they advertise breakfast on the website, but there is no breakfast. Very disappointed in this place since Motel 6 took over.
Stacee
Stayed 2 nights in Apr 2024