Ratings based on 2,818 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
21st BirthdayPosted Jul 30, 2015
We attended this hotel for my son's 21st birthday. It was very nice it was clean the food was good and the staff was very good we love the concierge
for Everyoneby A verified traveler from Dallas, TX
We would stay here again!Posted Jul 24, 2015
Hotel was decent for money spent. My kids absolutely loved going to the pool after a long day at Disney. Great transportation. Hotel staff were awesome.
for Familiesby A verified traveler
nice stayPosted Jul 24, 2015
Pros: clean and staff was very friendly.
Cons: no, would stay again at this hotel
Location: location was great. our room was close to the pool, which was very nice.
hotel nice and clean. centrally situated. comfortable.
by A verified traveler
Room is NOT a suite.Posted Jul 23, 2015
Do NOT stay here. This is a smaller than average one-bedroom room with supplemental pull-outs. The pull outs are in the living room which means you can't come or go without disturbing others. I found with our luggage for four that it was just too cramped. We were woken by incessant tapping on the door promptly at 8.30 every morning by housekeeping. Either they just don't listen or don't care or both. A call to the front desk got nowhere. Sadly, for more than $300 a night this was a disappointing stay. I'll choose to stay off resort during my next Orlando trip. I suspect I'll get better value. On the positive side, the rooms were clean and everything worked. Would have been nice to have a reliable wifi. Also one does get free transportation as long as you just want to stay within Disney.
for Everyoneby A verified traveler from new york, ny
Love itPosted Jul 15, 2015
I cant wait to go back it was an amazing experience and the hotel was amazing!! My room was great!
for Familiesby A verified traveler from Georgia
Nice resort WDWPosted Jul 15, 2015
Cons: more bus stops for transporting to the parks.
This was a very good hotel, love the location, will be back. Must book early to get rooms near bus stops, to far to walk.
for Everyoneby A verified traveler from Beacon, New York
Posted Jul 15, 2015
Pros: The children swim vest in ALL sizes are a GREAT asset.
Cons: STOP allowing STAFF to tell GUEST 'this is a economy resort'. Also consider microwaves in the rooms.
Check in customer service was great, answered all questions, gave detailed map of resort, & balloons for the grandchildren. The maid staff was great, the woman (Rebecca) that maintain our rooms was wonderful, she surprised my granddaughter each day with a different window creation. (picture below) Customer service at the attraction ticket desk was good, the woman which help us with our wrist bands and explained the fast pass process was great. The woman that made our reservation for the breakfast with the characters was good, then she felt the need to tell me that 'this is a economy resort'. Both swimming pools were beautiful plenty of seating, sun and fun. But again on two different occasions the 'Life Guard Staff' did not hesitate to tell me & my daughter 'this is a economy resort'. Overall I feel the resort is great, I would stay at this resort again.
for Familiesby A verified traveler from West Chester, PA
Great timePosted Jul 14, 2015
Location: Everything was close to our room
Great stay, Great room , great location. Its Disney what would you expect....
for Everyoneby A verified traveler from texas
very nice kid themed hotelPosted Jul 14, 2015
Pros: everything very nice hoteleverything was
Location: everything was close I had everything I needed at the resort
My first vacation with my daughter and I loved it . I thought everything was nice . I really enjoyed the hotel . I will be making plans to comeve back next year.
for Everyoneby A verified traveler
ExcellentPosted Jul 13, 2015
Amazing staff. Great location. Rooms are clean and up to date. Look forward to staying here again! Plus if you have children the entertainment they offer daily is incredible.