As we were late getting to the hotel it was nice to have staff on the reception desk 24/7.The reception desk staff were excellent.The airline lost a piece of our luggage and the reception staff rang the airline for me and helped to get my suitcase back, her name was Dilsa and I couldn't thank her enough.
We also had help to check in for our flight home and to print off our boarding cards.We were struggling with the language on the computer and after several failed attempts on the foyer computer the receptionist took over and sorted it all out for us.she was very patient with us ,I don't know her name but she wore glasses too.
The breakfasts were good.A lovely selection of fresh bread and food to satisfy all tastes.
The room was kept clean and the hotel too.
My only criticism was a lack of tea/coffee making facilities in our room.
We hope to return to your hotel next year ,we liked the balcony attatched to our room and we hope that if we book early next year we may get a front facing one.
Jan from united kingdom
Hotel Açores Atlântico is perfectly located on the main ocean-front avenue of Ponta Delgada in S. Miguel Island, near …More
We stayed here twice and will stay again for a total of five days during our two week Azorean vacation, taking in the islands of Sao Miguel, Sao Jorge, and a one day excursion to Pico. We found the hotel great in cleanliness, location and service. When I realized after moving on to Furnas that I'd left my iPad converter plug behind and might be facing a period with no reading or email, the staff at hotel Terra Nostra (which is a delightful hotel in every respect but does not have a spare converter plug) called the Hotel Camoes which retrieved the plug from our former room and kept it for us at the desk. They do have a spare plug, however, should you arrive without one!
Ann and Sandy from Canada
Treat yourself to a luxurious stay at the Hotel Camões when you travel to São Miguel Island in the Azores. You’ll be …More
Stayed 1 night but staff was very friendly and went out of their way to ensure we were comfortable. Staff even had a restaurant owner come from a neighbouring town to pick us up for dinner and returned us back after our meal.
JDu from Toronto Canada
Situated near the airport, in the city center, this hotel is close to Carlos Machado Museum, University of the Azores, and …More