Ratings based on 385 Verified Reviews
They paid and stayed. We double-checked.
3.4 Room cleanliness
3.6 Service & staff
3.4 Room comfort
2.8 Hotel condition
They paid and stayed.
by A verified traveler from northern Illinois
DisappointingPosted Jul 15, 2015
Pros: The history and architecture .
Cons: Everything needs restoration.
Location: Close to all the hotels and restaurants and easy to get to it. It has trees in the front and very pretty front exterior.
The kids seeing the hotel for the first time were impressed and said we should stay there; of course we told them we were and a big wow came from their mouths. The check-in was easy and the clerk was friendly and seemed very knowledgeable on the history of the hotel. The hotel had lots of character and was probably very beautiful in it's day, but now it is rundown. We had 2 rooms. One room had a entry door that got stuck and was very hard to open. We told the front desk and they sent a maintenance person over to fix it , which they did although not perfect. The same room also had a tv cabinet that was leaning against the walls in the corner because of broken rear feet. Also the tv's in both rooms were not flat screens, but the last generation of picture tubes. The other room had a very slow draining tub. Reported it and they fixed it as well. There was alcohol consumption everywhere on the premises. With a lot of renovation I believe this hotel could be really beautiful again , and a great place for the whole family.
for Everyoneby A verified traveler
Old CharmPosted Jul 13, 2015
The Lodge is an older hotel that has a LOT of character and charm. The German decor is beautiful with lots of old wood and antiques. On the down side the hotel has suffered from some neglect but I think the owners are trying to renovate the hotel which would bring it back to its original beauty. Our air conditioner didn't work well in our room but when we called down to the front desk and asked for a fan they promptly brought one up. I also asked for a refrigerator after check in and it was delivered with a microwave! I was impressed! The beds were comfy and besides being a little dated the room was very clean. The outside had character and it was nice to stay somewhere that wasn't a "cookie cutter" hotel. There wasn't a time where I felt unsafe outside either. The pool was clean and the hot tub worked well also.
for Everyoneby A verified traveler from St. louis, mo
Older But Could be awesomePosted Jul 9, 2015
Cons: Restore the place, Get some of the locals back in the Bar/ restaurant
Nice place but they need to put some money back into the place
for Everyoneby A verified traveler from illinois
SadPosted Jul 1, 2015
Pros: Old world elegance...stained glass in elevators for instance.
Cons: Basic maintenance like replacing burned out light bulbs in rooms being used.
Location: Movie theater one exit north on I74 and accompanying shopping mall. Lots of food places.
You can tell this hotel had great charm and elegance at one time. Now the counter needs varnished, broken furniture needs replaced, a lot of burned out light bulbs need replaced, stained carpets need cleaned and the list could go on and on. On a positive note, we did sleep fine and it was very quite, probably due to being almost empty. Was right price for what we got and the bathroom and bed sheets were clean which is important and saw no bugs which is very important. The desk man was nice and explained they are just in sale mode so I guess that's why minimal efforts at keeping it the same versus doing even minimal maintenance are happening. If I was on a tight budget I'd stay there again, but if I could afford more I'd probably stay somewhere else.
by A verified traveler from Illinois
Dark and quietPosted Jun 22, 2015
Cons: Bathroom and elevators.
Location: Stayed to play at TPC Deere Run the next morning.
The lodge is a dark Bavarian decor. The room was good, bathroom need to be in better shape. Check-in staff seemed interrupted when I checked in but answered all questions politely. Everything was good for my one night stay.
by A verified traveler
Posted Jun 19, 2015
Pros: Nothing good comes to mind.
Cons: Just about everything.
Location: Area around the Lodge seemed run down. We did not feel comfortable visiting any businesses in the area.
We arrived and the parking lot was almost totally dark. The entrance was not easily found. When we approached the desk we had to wait for a clerk. Then they could not find our reservation and it took several minutes to get that straightened out. It seemed that the Lodge is changing over to a long stay hotel with several questionable people milling about the lobby, the elevators and even following us out to our car. The room was slightly run down and had definitely seen better days. We will not be staying here again.
by A verified traveler
Posted Jun 10, 2015
The outside of the Lodge was not maintained. The curb appeal was very poor. Inside the Lodge was dated. The room was recently renovated and was clean.
by A verified traveler
Posted Jun 8, 2015
Location: Location nearby had shopping
unclean/unkept grounds and hotel lobby/room. Staff were not professionally groomed. Pillows flat, rips in bedskirt, holes in plaster walls, cobwebs above bed , bathroom dirty, carpet needs replaced, this list could go on and on!!!!!!!!
by A verified traveler
Posted Jun 1, 2015
We have stayed here before and each time it looks more aged. Now it is falling apart with woodwork and doors worn, carpets old and few people in the hotel. The Brunch has been abandoned. Next visit we will go elsewhere. It is a shame because it was so nice in the past and the personnel still try in a losing cause.
by A verified traveler from rochester minnesota
Posted May 28, 2015
This has always been a really good experience in the past, but the property has really been allowed to decay. They use to have entertainment on weekends.-no longer. Room service has been eliminated. No luncheon service. Buffet breakfast only. And a limited dinner menu served in the cocktail lounge only. The wallpaper in the bathroom was pulling away from the wall and the parking lot was so full of potholes, I thought we might have to have a realignment done on the car. Upon check out we were told that the property is in the process of being sold. After we got home I received a phone call saying that I needed to pay for a charge in the bar because they didn't have a credit card on file for me, but upon check in they refused to take my credit card saying the account was paid and when we checked out we were handed a receipt showing the account was paid in full. We won't be returning.