"The staff was so very nice and helpful The iron ruined my husband’s dress shirt. Appeared as someone must have dropped it as it leaked water terribly. The bottom had melted something on it that transered on shirt and can’t be worn again "
A verified traveler stayed at Best Western Plus Victor Inn & Suites
"Beautiful hotel. We arrived early before the check in time and the staff was very accommodating. Later in the evening we had an issue with very loud occupants next door. We were in an an adjoining room and we could hear everything these drunk people were yelling. We went down to the front desk and the staff immediately offered us a new room. I really appreciate that since we had to wake up early for a medical procedure and we needed our rest. The hotel is beautiful and offers great dining options "
A verified traveler stayed at Hyatt Regency Rochester