2/10 Terrible
tiffany
Traveled with family
Mar 29, 2024
Disliked: Cleanliness, staff & service, amenities
Location was close to Piazza del Popolo which was convenient for touring. It was also a short walk to the Spanish Steps.
However, would never stay there again. Had booked two rooms: Changed to a new room as first one had ants. Second room water backed up in the sink and next to a staff member that lives in the hotel. They were loud and disrupted us regularly while in the room. It was so loud it was like they were in the room with us. Breakfast didn't start until 8am so we could only attend one morning and it wasn't worth going. There was no way to make coffee in the room. After all of this the staff acted like it was our fault and it was a bother that we mentioned any of it.