Santa Croce Apartment hotels in Florence, Italy

We arrived at 12pm and the hostess Granzie(not sure if I spelt her name right) is already there waiting for us. It's on a small road away from the crowds but still quite close to all main attractions with 5-10 minutes. 20 more minutes walk from train station though. The room is clean with everything we need. You can't find a better deal with this location.

This super clean, elegant apartment was one of several on the top floor of an old Palazzo right on the river near Sant Croce church. My apartment faced rooftops and the back of the church, but was still a great aspect. The check in was a little confusing to find. The office is on the second floor, the apartments on the third. This is a residential building except for the top floor. There is a small sign on the lobby wall telling you where to go. There is an elevator, so going up and down was no problem. It is what is known as a Residenza, so there is a desk person there during the day, then you have your own keys and a front door code to come and go any time you want. It makes you feel like you actually live in the city, which I like. The young woman named Monica who is in charge of things was fantastic. Super smart, charming, funny, with perfect English. She helped me very much when a sudden Air France strike left me stranded in Florence (such a terrible place to be stranded, right? Ha! Poor me). The apartment was very large, light-filled and super clean. Lots of towels and storage space as well as a small perfect kitchen.i have stayed in a lot of places in Florence, and this one was right up there.

Nice hotel, excellent host, we have a really good experience... Highly recommended!

Second time at this hotel. Was travelling for business. The service is impeccable, discreet and refined. All is perfect in this elegant hotel with a very limited number of rooms and suites. The breakfast room is elegant and comfortable. To relax, the music room with the fire place is the ideal place. The wifi signal is strong.

The hotel is in a great location right off the river! The hotel was very clean and the staff was very helpful in pointing me into the sights. I would stay here again if I ever make it back.

Bear with me....but I must let everyone know how grateful I am. I have traveled to Italy/Europe several times, and was staying with friends and family at Bologna Hotel, who were there for the first time. "The Plan" had been for me to arrive several hours earlier than them, and have things settled for their arrival. Of course, my flight was cancelled and theirs(on the other side of the country) was not. I immediately called the hotel with all my worries and concerns. They were so helpful and kind, and completely put me at ease with their sense of responsibility. They welcomed them and helped them find a family resturant that my family loved. Everyone was very happy the next day when I arrived, and I was relieved and grateful. Now for the hotel...extremely clean and quiet with an amazing staff that was always kind, courteous and helpful. The two men in the group raved about breakfast!! I thoroughly enjoyed it myself. The location is residentual, within easy access to public transporatation and if you don't mind some walking, not very far from the main attractions. I will always be grateful for Bologna's staff and will always recommend it. OF COURSE I will be returning to both Italy, Florence and Bologna Hotel!!

The hotel is very well located. The room was very clean and confortable. We would definitely stay again next time.

It is located of the third floor of an office type building. You are given three keys upon arrival, one for the exterior door, one for the "apartment" and one got your room. Susannah the manager is pleasant but make sure you let her know if you are getting in late. I believe she leaves at 7. Breakfast is served in your room the day before consisting of pastries, packet toasts, etc. it was actually good. There are other food items in the hallway, fruits etc. I booked a double but the room had a double bed and a single bed. The room was nice and spacious and I had no complaints. It is located close to most sights and easy to get there by bus although we took a taxi to get there. Lots of restaurants close - had some really good food in the area. All in all, a nice place to stay!