Ratings based on 1,354 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
83% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Close to convention centre

Posted Mar 1, 2015
Cons: Construction hours - One day they started making noise fairly early.
Hotel is currently going through renovations. Aside from that it was fine. Staff were great and had a lot of fun with them in the restaurant.
2 out of 5
by A verified traveler

Posted Feb 28, 2015
There were leftovers in the fridge from the previous guests. No coffee cups. No trash can in the bathroom. Office desk had no drawer. No proper wardrobe, clothes must hang in the open. Wifi was often broken. Extremely noisy, both from ongoing repairs and from the indoors pool.
4 out of 5
Recommended
for Families
by A verified traveler

Monster Jam Weekend

Posted Feb 4, 2015
Pros: Central location for what we needed to do. Nice pool for families.
Location: We could walk to the Edward Jones Dome for the Monster Jam show. Didn't have to move our vehicle once we arrived.
Took the family for the weekend for Monster Jam at the Edward Jones Dome
1 out of 5
Recommended
for Personal Event
by williamfrom greenview illinoisgreenview illinois

the location was not worth the headaches

Posted Feb 4, 2015 on Hotels.com
the cable TV in the room did not work the thermostat on the wall was broken off the room was not comfortableI was told the cable had been out for a long time that construction workers did it only 10% of the whole hotel had cable
3 out of 5
by A verified traveler

Posted Feb 3, 2015
Pros: Location, room was clean
Cons: If they know that the TV was not working properly in that area of the hotel due to the construction they should let the client know or they should pla
Location: Close to downtown and the Arch
The hotel was under construction and the room TV was not working. It will probably be a good place to stay when construction is completed.
2 out of 5
by A verified travelerfrom Missouri

Disappointing

Posted Feb 2, 2015
Pros: Proximity to the Edward Jones Dome.
Cons: Pretty much everything
Web site didn't disclose hotel was under renovation. Hotel was TERRIBLY, and inexcusably understaffed at the check in and in the restaurant dining, although the few there tried very hard. Our bathroom sink could not be turned off completely and ran the entire time. The sink stopper was broken off, the shower floor nearly black, the shower curtain had pink mildew all along the bottom, and the back of the bathroom door was filthy with hand and finger prints. We had families with young children on either side of our room that kept us up until midnight. The hotel has terrible insulation between rooms. The window in the room seal was broken so it was all fogged up.
3 out of 5
Recommended
for Couples
by A verified traveler

where are the clean face towels

Posted Jan 26, 2015 on Hotels.com
I enjoyed my stay. It was just a little disturbing that their were old towels in the room and no face towels.
2 out of 5
Recommended
for Personal Event
by A verified traveler

bad experience

Posted Jan 21, 2015 on Hotels.com
It Was horrible the gym key didn't work my door keys didn't work the parking was horrible I would not recommend this place to anyone the staff was polite but matnience was rood
1 out of 5
Recommended
for Business Travelers
by A verified traveler

Don't stay here

Posted Jan 16, 2015 on Hotels.com
They are doing a remodel. The place is filthy with dirty carpets, dirty heating vents, broken heat, mildewy sheets and lots of construction dust. Jackhammering starts bright and early. Only saving grace was a very kind & helpful security man however I did check out after only 3 hours. If you have asthma or allergies don't stay here.
3 out of 5
Recommended
for Couples
by Shelleyfrom Waynesville, MO

Great staff, noisy renovations.

Posted Jan 14, 2015 on Hotels.com
The Ramada is in the middle of renovations. It was a bit noisy. The staff was excellent. Great location.