Yan Nawa Hotels

I was in Bangkok (I live in Jakarta) to have knee surgery at the Bumrungrad. The Chatrium was perfect for my two week recovery before having the stitches removed and being fit to fly. The rooms, although not exceptional, are nicely decorated and very comfortable but it was the service which I appreciated the most. The staff were happy to provide extra cushions to help elevate my leg after the surgery. Also I was fearful of falling in the bath which did not come with a rubberized bathmat. When I asked for a rubber bathmat they apologized profusely for not having any in the hotel but then appeared the next day to give me one, having gone out to buy one specially for me! Not only that but they also brought me a vase of flowers to wish me a speedy recovery. And all this special attention with a smile as if no request was too much.

Because my flight only reached Bangkok at about 11.30pm, I had to check in late. Despite that, I was greeted by the friendly hotel receptionist and was provided my room with no hiccups in a few minutes. Hotel room is very clean and includes all the amenities you would get in a home. There's television, a comfortable bed, bath tub, mini kitchen with microwave ovens, cutleries & an electric water boiler. The room is also equipped with other necessities like shavers, snacks, toothbrush, washing liquids however it's chargeable(not that expensive) which i believe is good. With the television, there's also a DVD player and movie rentals are available in the reception area(I only found out while checking out). I feel that the TV channels are very limited, even Free-to-air channels. In-room wifi connection is decent for internet surfing. I'll be greeted by the friendly security officer every time and leave in the morning and back again in the evening. On the last day, i had requested for a late checkout as my flight departs @ 4pm, the hotel staff was friendly enough to allow me to do so with no questions asked. There are lots of cafes, shops, convenience stores, ATMs, Money Exchange booths just 5 minutes walk away. To get to shopping malls, closest BRT station(Thanon Chan) is just 5-10 mins walk away. The hotel also provides free tuktuk in the morning to the nearest BTS station(Chong nonsi) in the morning(I found this out when checking out too)

The stay was enjoyable however the breakfast for lacto vegetarians was very limited and staff could not understand what our dietary requirements were.

Very out-dated hotel that is extremely faaaaaaar from the city and major tourist attractions. Bathrooms, kitchen utensils etc are filthy. Staff just give you a lot of fake smiles but do not care about assisting you or your well-being.