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The Ritz-Carlton, Charlotte

5.0 star property
Luxury spa hotel, walk to Spectrum Center

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for The Ritz-Carlton, Charlotte

Exterior
Property grounds
Parlor Suite, 1 bedroom | Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Lobby
Free toiletries, hair dryer, bathrobes, slippers
Reviews
9.0

Wonderful

Popular amenities

  • PoolPoolPool
  • BarBarBar
  • Spa
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • LaundryLaundryLaundry
The price is $599
$690 total
includes taxes & fees
Jun 2 - Jun 3

Explore the area

Map
201 East Trade Street, Charlotte, NC, 28202
  • Popular LocationSpectrum Center3 min walk
  • Popular LocationCharlotte Convention Center6 min walk
  • Popular LocationBank of America Stadium15 min walk
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)11 min drive
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Room options

View all photos for Executive Suite, 1 Bedroom, Garden View

42-inch Smart TV with cable channels, TV, Netflix

Executive Suite, 1 Bedroom, Garden View

10/10 Exceptional

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Sofa bed - double
  • 1086 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Frette Italian linens
Premium bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Frette Italian linens
Premium bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Frette Italian linens
Premium bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Frette Italian linens
Premium bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom, City View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Frette Italian linens
Premium bedding
Down duvet
Blackout drapes/curtains
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Frette Italian linens
Premium bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Garden View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Executive Suite, 1 Bedroom, Garden View

10/10 Exceptional

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Sofa bed - double
  • 1086 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed

9.6/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Frette Italian linens
Premium bedding
Down duvet
  • 506 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, City View

42-inch Smart TV with cable channels, TV, Netflix

Executive Suite, 1 Bedroom, City View

10/10 Exceptional

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Sofa bed - double
Down duvet
  • 1086 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

42-inch Smart TV with cable channels, TV, Netflix

Suite, 1 Bedroom

8.9/10 Excellent

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Sofa bed - double
Down duvet
  • 882 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Queen Beds

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Frette Italian linens
Premium bedding
Down duvet
Blackout drapes/curtains
  • 506 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Garden View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Frette Italian linens
Premium bedding
Down duvet
Blackout drapes/curtains
  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Property amenity
The Ballantyne, A Luxury Collection Hotel, Charlotte
Pool
Hot Tub
Spa
Parking included
9.2 out of 10, Wonderful, (752)
The price is $193
$222 total
includes taxes & fees
Jun 30 - Jul 1
The Ballantyne, A Luxury Collection Hotel, Charlotte

About the neighborhood

Charlotte

The Ritz-Carlton, Charlotte is located in Uptown Charlotte, a neighborhood in Charlotte, and is in the entertainment district and near a metro station. Bechtler Museum of Modern Art and Mint Museum Uptown are cultural highlights, and travelers looking to shop may want to visit Queen City Quarter and SouthPark Mall. Check out an event or a game at Spectrum Center, and consider making time for Daniel Stowe Botanical Garden, a top attraction not to be missed. Take an opportunity to explore the area for water adventures such as rafting and other activities like golfing.
Visit our Charlotte travel guideOpens in a new window

What's nearby

  • Queen City Quarter - 1 min walk
  • Spectrum Center - 3 min walk
  • Charlotte Convention Center - 6 min walk
  • NASCAR Hall of Fame - 9 min walk
  • Bank of America Stadium - 15 min walk

Getting around

  • Tryon Street Tram Stop - 2 min walk
  • Charlotte Station - 5 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 11 min drive

Restaurants

  • World of Beer - 1 min walk
  • Redeye Diner - 1 min walk
  • Tupelo Honey - 4 min walk
  • Nuvole Rooftop TwentyTwo - 1 min walk
  • Eddie V's Prime Seafood - 3 min walk

About this property

The Ritz-Carlton, Charlotte

Luxury hotel near Queen City Quarter
Located close to Spectrum Center and Bechtler Museum of Modern Art, The Ritz-Carlton, Charlotte provides a poolside bar, a coffee shop/cafe, and a garden. Indulge in a detox wrap, a massage, and a body wrap at The Ritz-Carlton Spa, the onsite spa. The on-site American cuisine steakhouse, BLT Steak, offers breakfast, brunch, lunch, and dinner. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
You'll also enjoy perks such as:
  • An indoor pool
  • Limo/town car service, full breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, express check-out, and an elevator
  • A porter/bellhop, concierge services, and smoke-free premises
Room features
All 146 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Extra amenities include:
  • Frette Italian sheets, pillowtop mattresses, and down comforters
  • Bathrooms with free toiletries and hair dryers
  • 42-inch Smart TVs with Netflix and cable channels
  • Recycling, free infant beds, and daily housekeeping

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (USD 40 per day)

Food and drink

  • Full breakfast available for a fee: USD 28 to 100 per person
  • 4 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Cocoa
  • BLT Steak
  • Hidden Wine
  • K Lounge
  • The Punch Room

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch Smart TV with cable channels
  • Netflix

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 28 to 100 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Valet parking fee: USD 40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlotte Ritz-Carlton
Ritz-Carlton Charlotte
Ritz-Carlton Hotel Charlotte
Ritz-Carlton Charlotte Hotel
The Ritz-Carlton, Charlotte Hotel Charlotte
The Ritz Carlton Charlotte
The Ritz-carlton
Charlotte Hotel Charlotte
The Ritz-Carlton, Charlotte Hotel
The Ritz-Carlton, Charlotte Charlotte
The Ritz-Carlton, Charlotte Hotel Charlotte

Frequently asked questions

Does The Ritz-Carlton, Charlotte have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Ritz-Carlton, Charlotte?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Charlotte on Jun 2, 2024 start from $599.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Charlotte pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Ritz-Carlton, Charlotte?

Valet parking is available for USD 40 per day.

What time is check-in at The Ritz-Carlton, Charlotte?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at The Ritz-Carlton, Charlotte?

Check-out is at noon.

Where is The Ritz-Carlton, Charlotte located?

Located in Uptown Charlotte, this luxury hotel is within a 5-minute walk of Queen City Quarter and Spectrum Center. Charlotte Convention Center and Bechtler Museum of Modern Art are also within 10 minutes. Tryon Street Tram Stop and Charlotte Transportation Center Station are within a 5-minute walk.

Reviews

9.0

Wonderful

Rating 10 - Excellent. 183 out of 256 reviews" "
Rating 8 - Good. 37 out of 256 reviews" "
Rating 6 - Okay. 21 out of 256 reviews" "
Rating 4 - Poor. 8 out of 256 reviews" "
Rating 2 - Terrible. 7 out of 256 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Caryl, Chester

Traveled with family
Liked: Amenities
Excellent
Stayed 2 nights in May 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful! The MOST COMFY BEDS EVER!!! Paid for 5 hours of blissful sleep right before my 7am flight. WORTH IT!
Stayed 1 night in Apr 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect.
Stayed 1 night in Mar 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very hospitable and several amenities available for guest.
Stayed 1 night in Jan 2024

10/10 Excellent

Ashley

Liked: Staff & service
Overall ok stay. Staff at front desk and valet friendly. Spa Staff not as friendly and seemed bothered to show me around the Spa. Bar food was good, but slow service. Loud outside our room
Stayed 1 night in Jan 2024

10/10 Excellent

Santosh, Charlotte

Stayed 1 night in Jan 2024

8/10 Good

Cristiano

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities

6/10 Okay

Eric

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Dec 2023

8/10 Good

James

Stayed 1 night in Dec 2023

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm and attentive staff.
Stayed 2 nights in Nov 2023

10/10 Excellent

Carolyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay! Room service was amazing. The new spa was incredible. 10/10
Stayed 1 night in Oct 2023

10/10 Excellent

Irina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Stephen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2023

2/10 Terrible

Avelyn

Business traveler
Disliked: Staff & service, property conditions & facilities
This was my first time staying at the Ritz and will be my last. I was really disappointed in this stay. I stayed for 2 nights for work and wanted to treat myself to a luxury experience. Firstly, I was placed in a room I didn’t book. The room was fine but it was really dated. The remotes to the TVs are not responsive. The phone didn’t work. There was some sound coming from the vent and I didn’t get any sleep. One of my room service orders was completely wrong. I just expected better. The Ivys down the street is so much better
Stayed 2 nights in Jul 2023

6/10 Okay

martha

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
no ammenities
no ammenities, pool closed no gym
Stayed 2 nights in Jul 2023

10/10 Excellent

Betty

Stayed 2 nights in May 2023

10/10 Excellent

Ciaran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Zach

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and staff were awesome!!!
Stayed 1 night in Mar 2023

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

6/10 Okay

Ashley

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Christene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go to Charlotte just to stay here!
Most amazing stay I have ever had at a hotel. Top notch rooms and service
Stayed 3 nights in Aug 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay! 10/10 highly recommend Charlotte Ritz Carlton!
Stayed 2 nights in Jul 2022

2/10 Terrible

Randal

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel asked what time I would be arriving and I told them 2PM. I arrived at 2 and they said they would let me know and they guaranteed 4PM check in. I saw people come straight in and get their room. I asked again at 4:30 and they said they would let me know when it was ready. I had to fuss, after they told me it was first come, first serve and I told them I saw people come in and get their room. I finally got another room. I got a text at 7:48 saying my room original room was ready. My concert started at 4. Horrible experience!!
Stayed 1 night in Jun 2022

General hotel information

Reasons to Book
Onsite Restaurant/Bar & Indoor Pool
Check-In Time
4:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0