(Rates from $80.11)
Crowne Plaza Hotel Dallas Downtown
Rooftop pool with Dallas skyline views
Near Convention Center
West End Hotel in downtown Dallas's historic district is 3 blocks from the aquarium and 5 blocks from the convention center.
See this hotel on a mapFull workouts
The West End Hotel's rooftop swimming pool offers panoramic city views. Guests can work out at the fully-equipped fitness center.
More hotel informationComplimentary Wi-Fi
Guestrooms offer desks with ergonomic chairs, complimentary wireless Internet access, and cable TV with pay movies.
More room informationTraveler Opinions: Hotel review summary of Crowne Plaza Hotel Dallas Downtown, Dallas Hotel
| Overall satisfaction | 77% of travelers (38 of 49) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.0 | 3.3 | 4.0 | 4.0 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Crowne Plaza Hotel Dallas Downtown in Dallas
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 2.0 | 1.0 | 2.0 | 2.0 |
Not impressed
This hotel is currently under construction so it’s a mess. Also the hotel is located in a bad part of Dallas and it’s not safe to walk around it at night. We actually witnessed someone getting mugged. Do not stay here.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 4.0 | 4.0 | 4.0 |
Excellent front desk service
Although the hotel was under major renovation, we found our stay fabulous. The bathrooms were small for a family of 4 sharing a room but the service made up for it. Don, the front desk attendant was superb and even let us choose between two rooms. Derrick, the hotel driver, was friendly and made some great recommendations for dinner. This was the best hotel service we have ever had due to Don and Derrick.
The dining in the West End was great for families. Good selections and fair prices for downtown. The Hoffbrau Steakhouse is a must eat at restaurant. Great service, atmosphere and food.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 2.0 | 4.0 | 4.0 |
West End to Crowne Plaza
I was surprised to find the hotel under heavy remodeling. The construction work at times was a little troublesome when you need to get around to the other portions of the hotel. The check-in was cumbersome and rooms were not ready when I arrived around 3pm.
Traveler's tip on dining
Hotel was located near numerous restaurants and museums.