“Checked into room on 3rd floor, unfortunately had a bad mold isse and the bed was damp. Got relocated to another room, not as bad mold but noisy AC unit. Got transferred to 5th floor room. No issues. Staff was very helpful resolving the issue. Trains a little noisy-hence earplugs in rooms.”
“I booked thru Expedia, paid in full up front. The sleepin part of the room was fine.
However there were no tissues in the box, the floor in the toilet and bath area was dirty and worst of all I ran the shower water for 15 to 20 minutes and it never warmed
up. I am not into cold showers. Very disapointed. Asked the clerk for an adjustment to
the room price, said I had to ask Expedia as they are the third party. Not sure how to contact them, but will look.”