Was trying to book a room in Florence Italy but discovered the property was in USA! Property refused to issue a refund, even though it was cancelled weeks before the arrival date. Don't be fooled by the misleading website!
Mark
2024 年 5 月入住 1 晚
4/10 很差
Bryan
2024 年 4 月 29 日
不满意:员工和服务,清洁度
Carpet was stained. Brown spot on toilet lid. Lady checking us in was very cold, short, and unwelcoming. Breakfast buffet was very limited and a breakfast menu wasn’t available. No other breakfast options within walking distance.
Bryan
2024 年 4 月入住 1 晚
10/10 超赞
Matt,Trabuco Canyon
2024 年 4 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
I do not have anything to say but the location is great and the hotel is a remodeled historic building
Matt
2024 年 4 月入住 3 晚
10/10 超赞
Damiun
2024 年 4 月 8 日
满意:清洁度
Damiun
2024 年 4 月入住 1 晚
10/10 超赞
Ben
2024 年 4 月 6 日
满意:清洁度、员工和服务、住宿条件和设施
Such a beautiful and clean hotel! Breakfast not nearly worth the price? It was very “continental” but the staff were super friendly and everything was lovely and clean!
Ben
2024 年 3 月入住 1 晚
4/10 很差
Luke
与家人出行
2024 年 3 月 30 日
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
I have stay around the world in wonderful Hotels.
This hotel needs a renovation..
Luke
2024 年 3 月入住 1 晚
8/10 还可以
Michael
与家人出行
2024 年 3 月 27 日
满意:服务设施,员工和服务
The master bedrooms furniture looked a bit worn. Shower floors had hair
Michael
2024 年 3 月入住 1 晚
6/10 一般
Nancy
2024 年 3 月 27 日
满意:住宿条件和设施,员工和服务
Disappointed with room as we only had a third roll of toilet paper with no extra. Lights over bed and over sink in bathroom did not work. There was no shampoo in the bottle in the shower.
Nancy
2024 年 3 月入住 1 晚
10/10 超赞
Laurie
与配偶出行
2024 年 3 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was attractive and clean.
The rooms need to have blackout shades.