“The location was great. The rooms were simple but very nice and clean. The hotel provided us with a city card that allowed us to ride the gondola and take the train all for free. It was amazing to have and got us up into the mountains for free.”
“The staff were exceptionally attentive and helpful from the moment of our arrival. They showed us how to walk to get good views of the Rosengarten peaks for the alpinglow at sunset. Breakfast was great, and the staff offered help finding items we might be looking for. Good music in the bar, nice atmosphere.
Beautiful views, well worth the twisty drive up from Bolsano, and great value compared to any other lodgings in Bolsano. A great find-I recommend it highly!”
“Confortable et très propre. J'avais la chambre vue sur la vallée et je n'ai pas regretté lon choix.
J'ai apprécié de manger directement à l'hôtel car après de longues journées plein air, je n'avais pas ́e gout de repartir en voiture pour me chercher un resto.
La nourriture typique allemand/autriche était vraiment différent que le reste de l'Italie et cétaot parfait!
J'y retournerais et recommande les yeux fermés.
Merci de votre hospitalité!”
“Our experience at Hotel Steiner was unfortunately very disappointing. One of the main reasons we specifically chose this hotel was air conditioning, yet it did not work properly for a significant portion of our stay.
Whenever we contacted the staff with a question or problem, they seemed unsure how to help and the response was almost always, “We will call you back.” To their credit, they usually did call back, but unfortunately the follow-up rarely provided an actual solution or a clear answer……
“This hotel is amazing! We wanted to extend our stay! Friendly and helpful staff. Amenities were excellent, nice pool and spa! Rooms were clean and super nice and updated Garden was nice to relax in. Excellent breakfast included. Close to the train station and bus station and to the town of Chiusa which has great restaurants. We took the bus to the Dolomites from the main station. Super great stay. Hopefully will come back some day! 10/10!”
“Sehr nettes Hotel in Auer, mitten im Ort. Sehr freundlicher Empfang, schneller Check-in, gutes Frühstück, schöner, gepflegter Garten mit Pool und Liegewiese. Im Hotel gibt’s Getränke und unweit vom Hotel ein paar Restaurants.
Parkplätze sind genügend vorhanden.”
“We had an amazing time here. We had booked 2 nights at very short notice (8pm in fact due to having to leave our original hotel), and when we arrived the staff were working hard to get our room ready to go (great job too!). We were also given a free room upgrade which was amazing.
This hotel has a real warm and cosy feel to it. The amenities are brilliant; especially the indoor whirlpool and relaxation area - top quality. The staff were extremely friendly and quite clearly love working……
“The management had changed hands only one week before the arrival of our group of 38 people. Dinner was expected as had been booked but the new manager was not aware. A lovely local lady was employed to be a translator as the group were all English and did not speak good Italian.
A menu was provided by the hotel and the group were all fed. The hotel exchanged breakfast for the evening meal at their expense which was a welcome offer by the group.”