Alabaster Sphinx Tours

This property was amazing from start to finish. The staff were great. If I needed something they would take care of it right away. The hotel is walking distance to a lot of cafes and stores. The room was really was really nice and well kept. Beautiful rooftop with breakfast provided in the morning. I really enjoy my time here at Master Pyramids Inn. I was here for 9 nights and they were all filled with great memories. Mustafa also known as Aladdin was spectacular. He helped me in getting some tours booked and arranged everything so I didnt have to worry about anything. I would usually come down to the lobby to go for some walks and he would invite me to sit down with him and have some tea. He's a huge asset for this establishment and made my time there really enjoyable. He definitely deserves a promotion or more money for his excellent service and care for his customers. There was also another girl there in the mornings, she was really helpful and courteous, I forgot her name but I believe she wore a pink Hijab. She also deserves recognition for providing excellent customer service. If I ever come back to Egypt, I know that I will be rebooking with Master Pyramids Inn.

From the moment I booked via Expedia, service was flawless. Gamal, the hotel manager, contacted me immediately and stayed in touch throughout, helping us plan every detail from Sharm El Sheikh to Cairo. He made us feel safe and cared for before we even met him. The hotel is quaint and cosy, and the view of the Pyramids is unreal! You couldn’t get closer unless you stood on them. Clean room, comfy bed, good shower, solid breakfast, great coffee. Everything we needed. Gamal organised all our excursions exactly how we wanted, with total transparency, no hidden costs. He also arranged a surprise birthday cake for me during our Nile cruise, which was incredibly thoughtful. A huge thank you to Mohammad, our driver, who picked us up at the airport and stayed with us throughout. He was warm, funny, and gave us local insights that made every drive feel like time spent with a friend. And Sherif, our guide, was amazing, so knowledgeable, honest, and helpful. He kept us from falling into tourist traps and took incredible photos of us throughout the trip. Every day felt like we were exploring with a friend, not just a guide. If you’re going to Cairo, book with Gamal and his team. I was anxious about scams, but they made us feel completely safe and welcome. Genuinely the best choice in Cairo.