“Hotel was humid and too warm room AC did not work - did not remove the humidity in the room at all. Pillows were as small as camping pillows and either rock hard or flat. Toilet was either stained or extremely dirty in the room. Ceiling panel was falling in above the shower. Overall property was run down and poorly maintained.
Evening staff was great. Very friendly and attentive.”
“If I could give negative stars I would. The property information says that check in is allowed up until midnight. While I would normally contact the property if I would be later in the evening, I assumed my stay would be secure given this provided information. When I arrived just before 10pm, the front desk informed me that someone had checked into the property under my name earlier in the day. I asked repeatedly how this was possible, given an ID should be checked. She said that they aren't……