Ratings based on 9 Verified Reviews

2.4 out of 5
2.4 Room cleanliness
2.6 Service & staff
1.3 Room comfort
2.1 Hotel condition
Expedia 亿客行 Verified Reviews
5 out of 5
by A verified traveler from Port Rowan

Posted Nov 14, 2023 on Expedia
I did not like the fact that someone was constantly sweeping the floor in the dining room during meals, that just disturbs the dust and can contaminate the food you are eating. The hotel was already very clean.
3 out of 5
by A verified traveler from Bensalem

This traveler left a rating score only Posted Aug 5, 2022 on Expedia
1 out of 5
by A verified traveler from Florida, USA

Disgusting!

Posted Jul 3, 2017 on Orbitz
First we arrived at 2 am and hotel couldnt find our reservation. Second had to change rooms twice because they didn't give us what we reserved. Lastly, the room was simply disgusting, had to call front staff to change linnens (by then it eas passed 3 am). The carpeta were wore out and dirty. No way this hotel is 3.5 stars. I gave it a 0
Comment from Hotel Management
Jul 10, 2017 by Alaa hijazi, Hotel Management
Dear Our Guest Thank you so much for choosing our hotel Please accept our sincere apologies for the inconvenience you may have experienced in hotel, We deeply value your comments in order to approve our hotel services and we are committed to providing you with the highest level of service simply because our customers deserve the very best.glad to confirm your next booking with star Plaza your room will be upgraded to suite with free minibar again thank you & look forward to have once again..
1 out of 5
by A verified traveler from California

Does NOT exist

Posted Dec 22, 2016 on Expedia
Cons: Be responsible to notify clients of closure
Arrived and tried to make contact - found hotel is closed Neither hotel nor Expedia let me know in advance. A very costly problem
1 out of 5
by A verified traveler

STAY AWAY!!!

Posted Nov 17, 2016 on Hotels
CROOKS! The hotel is closed!!!!!!!!!! I'm not sure why Hotels.com still has them up, but this hotel is under renovation and not available to take guests. Hotels.com really needs to do a better job in checking who lists with them.
2 out of 5
by A verified traveler

Posted Sep 25, 2016 on CheapTickets
Barely having hotwater A/C not working Tv Remote have no battery Room very small
1 out of 5
by A verified traveler

Very Bad

Posted Sep 20, 2016 on Hotels
very bad to a point that I did not stay!!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 1, 2022 on Hotels
3 out of 5
by Ceyhun

This traveler left a rating score only Posted Mar 5, 2017 on Hotels
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