Posted Jul 26, 2016
We had drug dealers in one room next to us, and a huge party going on in the next. The pool never had clean towels. We had a cockroach in our room. The water pressure was horrible, and the temperature never got above luke warm. The stairs and hallways were in horrible condition, and in fact had a safety notice posted in them about how poor they were. The ice machines were all out of order. Other than that, the staff was friendly. Pay the extra 10$ a night to stay somewhere else though.
Comment from Hotel Management
by C. Wright, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.