Ratings based on 1,244 Verified Reviews

They paid and stayed. We double-checked.
2.7 out of 5
76% of guests recommend
2.8 Room cleanliness
3.2 Service & staff
2.9 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler from killeen, tx

You get what you pay for

Posted Jan 26, 2016
Pros: It was a place to lay my head.
Cons: Put some hot water in the place and make sure the WiFi works. Clean the eating area after people finish eating. Patrol the parking lot for the safety
Location: I did not do anything while I was in austin
I stayed 2 nights. No hot water the entire time. Couldn't shower the day off or start the day fresh. WiFi did not work. Microwave started smelling like smoke. The eating area wasn't kept clean. Not a safe place to stay.
Comment from Hotel Management
Feb 3, 2016 by C. Wright, Hotel Management
Dear Lisa, We are sorry about your experience during your stay with us. We appreciate your taking the time to leave feedback and letting us know how we can improve upon our guests’ experience. Thanks, C. Wright General Manager
3 out of 5
by A verified traveler

2.0 Hotel....

Posted Jan 25, 2016
Walked in, foul smell. Like must, old wet carpet. Woke up next am with a small roach crawiling in my bed.
Comment from Hotel Management
Feb 3, 2016 by C. Wright, Hotel Management
Hi Guest, Thank you for taking the time to leave us your feedback. We apologize for any inconvenience, and hope you'll give us the opportunity to improve on your experience next time you're in Austin. Regards, C Wright General Manager
2 out of 5
by A verified traveler from Houston, TX

Could've been worse

Posted Jan 25, 2016
The staff was pleasant, but we booked a non-smoking room that reeked of cigarettes. A little Febreze would've made this review a lot more positive.
Comment from Hotel Management
Feb 3, 2016 by C. Wright, Hotel Management
Dear Mandi, I want to thank you for taking the time to give us your feedback on your recent stay. We are pleased to know that you were greeted with our friendly staff. We apologize for the inconvenience you mentioned, however we appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a complete positive experience. Sincerely, C. Wright General Manager
1 out of 5
by A verified traveler from Killeen, TX

Overpriced and Under Delivered.

Posted Jan 12, 2016
Pros: Location to the freeway.
Cons: Renovations need to be finished. Hotel needs a major overhaul.
Location: Downtown Austin 20 min. away. Round rock 20 min. in the other direction. It's a central location.
I have stayed at this hotel before, about a year ago and it was under construction at that time. It is STILL under construction and this does not bode well for the future of this particular hotel. The room smelled like smoke, yet it was a non-smoking room. The toilet had an issue flushing, which I decided to work around rather than get another room. The shower was not cleaned from the previous guest. Carpets were old and looked worn. In Austin, this hotel ran for $52. For the quality of my stay, it was not a good value.
Comment from Hotel Management
Jan 19, 2016 by Collin , Hotel Management
Dear Mark, We are sorry about your experience during your stay with us. We appreciate your taking the time to leave feedback and letting us know how we can improve upon our guests’ experience. Thanks, C. Wright General Manager Econo Lodge North 512-617-4900
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 29, 2015
The hotel did provide a warm stay. Nothing wrong out of ordinary and had a pleasant feeling
Comment from Hotel Management
Jan 7, 2016 by C. Wright, Hotel Management
Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Collin W General Manager Econo Lodge North 512-617-4900
5 out of 5
Recommended
for Everyone
by A verified traveler from austin

Good until saw roaches in restroom.

Posted Dec 25, 2015
Good breakfast poor. Nothing restocked for breakfast..
Comment from Hotel Management
Jan 5, 2016 by C. Wright, Hotel Management
Dear Gust, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. We strive very hard to make each and every guest's stay perfect however; it appears we fell short of our goal during your visit. We would like to apologize for falling short of your expectations regarding our room. Reviews like yours are very valuable as they enable us to target areas we need to improve on. We value you as a guest and hope to have another opportunity to provide you a much better experience. Sincerely, C. Wright General Manager Econo Lodge North 512-617-4900
1 out of 5
by A verified traveler

Single worse hotel stay ever.

Posted Dec 6, 2015
This hotel is straight up crumbling mess. Exterior falling down everywhere. Grounds and landscaping look nice. Hotel front desk deplorable personally. Rude and grumpy. Our key wouldn't work at 2 am and we were told main entrance was 2 hours away and we'd just change rooms and wait for morning. Finally general manager appeared and got us into room to get our things and leave to change hotels. But the process took over 2 hours in middle of the night. Isn't there an agency that oversees hotels???
Comment from Hotel Management
Dec 11, 2015 by Collin , Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Collin W General Manager 512-617-4900
3 out of 5
Recommended
for Everyone
by A verified traveler

Ok Room For The Price

Posted Nov 30, 2015
Pros: Very close to the highway.
Cons: Room service.
The first two days we stayed at this hotel, we didn't receive maid service. I had to go to the Lobby and get my own towels. The third day we did, but didn't get any wash cloths. I guess what I am saying is that for the price, it is a good room.
Comment from Hotel Management
Dec 11, 2015 by Collin , Hotel Management
Dear Guest , Thanks for choosing Econo Lodge! We appreciate your feedback and we apologize for any inconvenience you may had during your stay. Come back and see us soon so we can make it up to you. Sincerely, Collin W General Manager Econo Lodge North 512-617-4900
3 out of 5
by A verified traveler from austin tx

Cheap

Posted Nov 30, 2015
Kinda dirty..but what I expected for a cheap priced hotel..there was dead spiders on the floor..
Comment from Hotel Management
Dec 11, 2015 by Collin , Hotel Management
Dear Joe, We very much appreciate your thoughts about your recent stay at our hotel. My team and I are focused on working to always exceed the expectations of our guests. Occasionally, we may not always meet a guests complete expectations and this seems to be the case in your experience with members of our staff. Please accept my apologies and know that we will be reviewing your comments with the appropriate team members. We hope you'll provide us with the opportunity to impress you in the future should your travels return you to our area. Warmest Regards, Collin W General Manager Econo Lodge North Austin 512-617-4900
3 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted Nov 11, 2015 on Hotels
It was good for what I paid