Ratings based on 425 Verified Reviews

3.5 out of 5
74% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from austin, tx

Spring mattress really. Everything else was great.

Posted Jun 3, 2017
Besides being the day before they close down no pool everything was great.
5 out of 5
Recommended
for Everyone
by A verified traveler from Arkansas

The staff was very helpful.

Posted May 12, 2017
Pros: Everything
Cons: Nothing
Location: We went to a wedding, so didn't do anything nearby except eat at the Pappadough restaurant across the parking lot. That was awesome too!!!
The room was awesome. It had all the extras. We each had our own bed, king and queen and bathroom. I totally thought it was a great experience. Loved the breakfast too. I would go back in a second. Only issue is I left a very expensive orthopedic slipper there and they were unable to locate it. :(
3 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Posted Mar 23, 2017 on Orbitz
This was a great price for the accommodations. Only complaint would be there was construction going on and seemed like a lot of locals walking around hanging out in parking lot. Plenty of food places nearby and very close to Airport.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to university

Posted Mar 20, 2017
The hotel was in good location close to university and other major stores like target. Hotel was having some construction done and had limited parking near room. Seems like hotel could use some updating but overall was a clean hotel. Issues with basic amenities. Plus the festival was going on so it was too be expected limited rooms.
Comment from Hotel Management
Mar 22, 2017 by Guest services, Hotel Management
Dear Guest, We appreciate your Feedback. We are present upgrading our property with upscale rooms and better amenities. We value your business and we are looking forward to serving you in the near future.
4 out of 5
by A verified traveler

Posted Mar 20, 2017 on Lastminute
Attended SXSW for the first time. It was a little too far out from the action, and our savings on the day rate was consumed by the transport costs. If you're on a budget might be easier to get in early and book cheap accommodation closer to the convention centre.
Comment from Hotel Management
Mar 22, 2017 by Guest Services, Hotel Management
Dear Guest, Thank you for your valued feedback. We really appreciate your business and we are looking forward to seeing here next year during SXSW. Have a great day!!!
1 out of 5
by A verified traveler

scary under construction

Posted Mar 7, 2017
There was construction going on. No parking. Scary workmen standing around at night drinking and Approaching my young 14 year old daughter. Some of the desk help did not speak English. No parking.
Comment from Hotel Management
Mar 12, 2017 by Guest Services, Hotel Management
Dear Valued Guest- We’re sorry you were unhappy and apologize for the inconvenience you experienced during your short stay. We take each complaint very seriously and we would have taken steps to resolve the issue more effectively, if the matter was brought to our attention during your stay. Thanks for letting us know.
5 out of 5
Recommended
for Everyone
by A verified traveler

Love it

Posted Feb 27, 2017
So happy I choose this mini getaway amazing , felt at home perfect
Comment from Hotel Management
Mar 13, 2017 by Guest Services, Hotel Management
Thanks for staying with us. We really appreciate your valued business!
5 out of 5
by Alexander

Amazing!

Posted Feb 27, 2017 on Hotels
I didn't want to leave! If I would have known about this place sooner, would never have gone to any other hotel. Its basically a condo fit for a king!
Comment from Hotel Management
Mar 13, 2017 by General Manager, Hotel Management
Thanks for staying with us. We appreciate your business and we are looking forward to serving you soon.
2 out of 5
by A verified traveler from Portland Or

Posted Feb 27, 2017 on Orbitz
Bugs in the kitchen need I say more? Well, they are asking for more so I will mention the construction all around with junk in the parking lot.
Comment from Hotel Management
Mar 12, 2017 by Guest Services, Hotel Management
Dear Valued Guest- We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 22, 2017
Comfortable except the steep stairs on the loft.. other then that it was good. Breakfasts was good with pleanty to choose from. Enjoyed the late checkout.
Comment from Hotel Management
Mar 13, 2017 by Guest Services, Hotel Management
Thanks for staying with us. We appreciate your feedback!