Ratings based on 409 Verified Reviews

3.5 out of 5
74% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to university

Posted Mar 20, 2017
The hotel was in good location close to university and other major stores like target. Hotel was having some construction done and had limited parking near room. Seems like hotel could use some updating but overall was a clean hotel. Issues with basic amenities. Plus the festival was going on so it was too be expected limited rooms.
Comment from Hotel Management
Mar 22, 2017 by Guest services, Hotel Management
Dear Guest, We appreciate your Feedback. We are present upgrading our property with upscale rooms and better amenities. We value your business and we are looking forward to serving you in the near future.
1 out of 5
by A verified traveler

scary under construction

Posted Mar 7, 2017
There was construction going on. No parking. Scary workmen standing around at night drinking and Approaching my young 14 year old daughter. Some of the desk help did not speak English. No parking.
Comment from Hotel Management
Mar 12, 2017 by Guest Services, Hotel Management
Dear Valued Guest- We’re sorry you were unhappy and apologize for the inconvenience you experienced during your short stay. We take each complaint very seriously and we would have taken steps to resolve the issue more effectively, if the matter was brought to our attention during your stay. Thanks for letting us know.
5 out of 5
Recommended
for Everyone
by A verified traveler

Love it

Posted Feb 27, 2017
So happy I choose this mini getaway amazing , felt at home perfect
Comment from Hotel Management
Mar 13, 2017 by Guest Services, Hotel Management
Thanks for staying with us. We really appreciate your valued business!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 22, 2017
Comfortable except the steep stairs on the loft.. other then that it was good. Breakfasts was good with pleanty to choose from. Enjoyed the late checkout.
Comment from Hotel Management
Mar 13, 2017 by Guest Services, Hotel Management
Thanks for staying with us. We appreciate your feedback!
2 out of 5
by A verified traveler from nebraska

Posted Feb 17, 2017
Had a 2 hour checkout extension and was still made to leave by the regular check out time
Comment from Hotel Management
Mar 13, 2017 by Guest Services, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Wonderful stay

Posted Feb 13, 2017
I really enjoyed my stay. I liked the privacy and room space. I also enjoyed the breakfast and dinner that is FREE...(awesome chicken tortilla soup) I also loved the fact That it is located right behind Pappdeauxs . I also love the room service . Staff was pleasant and nice.
Comment from Hotel Management
Mar 13, 2017 by Guest Services, Hotel Management
Dear Valued Guest, Thank you for staying with us and honoring us with a five star rating. We hope to see you soon. Have a great day!
4 out of 5
by Liz

Posted Jan 24, 2017 on Hotels
Comment from Hotel Management
Mar 23, 2017
Thank you for choosing Orangewood Suites as your preferred choice of stay. Your feedback plays a vital role in our growth and success. We look forward to seeing you again soon.
2 out of 5
by A verified traveler

Not what I expecting the stay to be...

Posted Jan 2, 2017 on Hotels
Partial fee was charged for my room before I came down and checked in then another deposit fee after I checked in. Had issue with customer service prior to coming down to stay. Had to kill two large roaches when I first got there. Property was under construction looks like they were growing through upgrading the property old, toilets, tubs, sinks, refrigerators and stove was store in weird areas all over the property. Other people in rooms were very loud could hear everything couldn't really sleep through the night. Description of the property said it would overlook downtown. It was a good location to downtown but not close enough to overlook anything.
1 out of 5
by A verified traveler

Posted Dec 22, 2016 on Hotels
It was ok, everything needs to be upgraded and cleaned up. If looks very dirty when you drive up. Doesn't feel safe.
1 out of 5
by A verified traveler

Posted Dec 19, 2016 on Hotels
We REFUSED to stay