Bandstand Promenade Tours

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Everyone at the front desk and room service was very nice

The rooms are actually dirty. Bed sheets, sink and bath area felt like a 50yr old property. The ac did not work despite multiple tries from the staff. At one point the electricity went off for the entire floor. People who were leaving in a three star that came to meet us asked if you want rather book a room in their hotel as this one looked worse to them. Not at all a 5 star hotel. Don't be fooled by the looks from outside or the photos. The rooms inside are shambolic.