- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top grade in Belgrade
The hotel room was very spacious and even had self catering facilities (which we did not expect). The bathroom was a tad on the small side but still adequate. The hotel manager went out of his way to make us feel welcome and afforded us quite a bit of his time to make sure we had a great stay. The location was perfect for our purposes with plenty of parks nearby and very good scenery by the riverside. Our only "criticism" would be that we found it difficult to find, as the reception was on the first floor of a building that did not have the hotel nameplate outside. The manager explained that there was a reason for this, so perhaps this is something that Hotels.com could help with by giving precise directions on their web-site. There also seemed to be something lost in translation about a free shuttle service to and from the airport. The hotel were happy to arrange the shuttle service but there was understandably a charge for the fare - again, perhaps something hotels.com could highlight.